Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Arezzo, Italy

Vacanza relax a Dubai

Posted 22-Aug-2015
Sono cliente abituale Sheraton quindi sapevo dove andavo. La posizione e' eccellente, hotel a misura d'uomo, no una di quelle torri di 30 piani. Il giardino con le palme e' impagabile.
4 out of 5
Recommended
for Everyone
by A verified traveller from uk

Smallish but comfortable. great pool and beach

Posted 04-Jun-2015
Very pleasant stay. Uncomfortable argument when we checked out as they wanted to charge us for rum an gin from mini bar which we had not touched. Manager was much more ready to believe his staff than us. It left a bad taste. Apart from that all staff were really warm and friendly main dining room rather underwhelming with limited choice. Great Chinese.
5 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Lovely hotel right on the beach, fabulous location

Posted 03-May-2015
The service in every area of the hotel was great from start to end of trip. The hotel is spotless and we could not find one thing wrong with it.The location is excellent for the "WALK" "moods" bar in the hotel is great and visited by many locals. Staff at pool bar area are friendly and helpful, especially Moustafa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to all amenities

Posted 16-Apr-2015
Pros: As above
Cons: Shower rooms need some kind of ventilation as after a couple of days began to smell of damp
Loved Sheraton hotel every thing close at hand beach swimming pool restaurants will return
3 out of 5
by A verified traveller from Doha, Qatar

Oldfashioned Hotel furniture great resort location

Posted 12-Apr-2015
Pros: Great location, Pleasant and professional Staff
Cons: The room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general
Location: JBR is an amazing place to come to spend time over the week-end or for holidays.
The hotel benefits from his amazing location on JBR beach, however if the room are clean and the staff is doing an amazing work to make the stay the most pleasant, the room furniture are outdated and would require some refreshment to compare with the other newer 5* hotels located on JBR and Dubai in general.
3 out of 5
Recommended
for Personal Event
by A verified traveller

Ok but not great service

Posted 11-Apr-2015 on Hotels
The hotel is in a great location right on the Walk. Service and rooms are definitely not 5 star, ok breakfast and pool area. Watch out for which room you get, lower floors are very noisy as the pool bar is open until 3am. Even on 4th floor you can hear the music. Also, some rooms are connected to another room with a door, if you get one of those change immdiately as you will hear your neighbours. Door men are reluctant to get you a normal taxi, they always try to give you a hotel car which is 20% more expensive, so if you want a normal taxi be pepared to wait 15-20min. Also expect to wait a long time at breakfast, takes 15 min for them to bring you a coffee. Overall ok, but don't expect too much.
5 out of 5
Recommended
for Everyone
by A verified traveller from kent

This hotel is well placed

Posted 01-Apr-2015
In a good position if you want a beach / sun bathing holiday combined with shopping and visiting all the sights. A developing area around the marina and resort promenade with shops and eating places. Traffic problems at the beginning and end of the day until a new flyover is finished but it has everything you need nearby including a metro station within walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Mar-2015
The location is amazing and an overall satisfying experience
3 out of 5
Recommended
for Business Travellers
by maha from kuwait

taxi and trabsportation

Posted 28-Mar-2015 on Hotels
Overall nice hotel.but i suffered when asking for taxi it will reach up to 30 min tell i get one
4 out of 5
Recommended
for Getaway With Friends
by Staffan from Sverige

En kortsemester

Posted 23-Mar-2015 on Hotels
Hotellet ligger endast 30 minuter från flygplatsen, beläget precis vid stranden.