Ratings based on 526 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveller from Texas
Very nice beach hotel with excellent amenities
Posted 16-Apr-2018Nice hotel very well maintained. Golf coarse is in great condition. Staff very helpful and nothing is too much trouble. Food very good and a good selection of various restaurants and bars. Clean beach with plenty of activities also a good place to do absolutely nothing and relax. Highly recommended and I will return. Good for business travel and for families
Recommended
for Everyoneby A verified traveller from Portsmouth Va
Awesome Hotel On Beach
Posted 11-Apr-2018Truly a 5 star resort! Beautiful rooms, spacious, lots of amenities, great food and more. But be warned all are not inclusive as Expedia’s advertising. I saw no warning on the site to pick or chose. Normally all inclusive is in the pricing or you can chose. I though it was in the price. Got there I found out differently. I had room only.
I would have paid extra upfront had I known.
Food is most expensive cost there and all over Dubai.
Comment from Hotel Management
12-Apr-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Ray,
Thank you for taking the time to share your feedback with us.
I am delighted to see that overall you had an enjoyable experience here at JA Jebel Ali Golf Resort.
It is sad to learn that the booking you made did not have the package you expected due to some unforeseen reasons. Since now you have a better understanding, perhaps next time you visit us you will book our very popular all-inclusive package as you truly relax and refuel.
We hope to see you soon.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller
Posted 10-Apr-2018
Had a lovely 5 days staying here. The hotel is very low key and unpretentious and the staff very friendlyy and helpful.
Comment from Hotel Management
12-Apr-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Katy,
Thank you for your delightful review and for taking the time to share your memories here on Expedia. I also appreciate your kind words about my team they were all very much enthused to receive such amazing feedback.
We do hope to have the pleasure of welcoming you back soon.
Recommended
for Familiesby A verified traveller
Posted 06-Mar-2018
Great value hotel with good range of restaurants, including finer dining options, and wide range of other facilitues and great service throughout.
Beach location is wonderful, although it is some distance away from the city centre.
Comment from Hotel Management
25-Mar-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Guest,
It was a pleasure to read through your delightful review and I am happy to see some of the positive factors that made your stay with us much more enjoyable.
We look forward to creating another fantastic impression and would be delighted to be able to welcome you back.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller from VIrginia
Great place
Posted 06-Mar-2018
Pros: Outdoor facilities, pool, beach, marina
Had an excellent 3 day stay. Great facilities and pleasant staff.
Nice not to have loud music playing outside.
If I need to go back to Dubai hope to stay here again.
Comment from Hotel Management
25-Mar-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Don,
It is always a pleasure to look after our guests and, in particular, engage them in all areas throughout the resort.
We are very much looking forward to welcoming you back soon.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller from Dublin
One of the best resorts I’ve ever experienced
Posted 24-Feb-2018Without a doubt, one of the most amazing hotel experiences I’ve had. From arrival to departure, every moment was fantastic. The hotel staff are some of the most friendly people I’ve ever met and always are welcomed with a huge smile. The quality of food and restaurants in the resort alone would put a number of quality Irish restaurants to shame. Facilities are superb and so much activities to choose from every day. Most definitely would recommend going all inclusive to make the most out of the experience. Can’t wait to go back!
Comment from Hotel Management
27-Mar-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Orlaith,
Thank you for your very delightful review and for sharing your memories here on Expedia.
Lovely to see all the positive factors of your stay and thank you for recognising our most important asset, our associates.
We can't wait to welcome you back and I appreciate your ringing endorsements too.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller
Posted 20-Feb-2018
Nothing to complain about. A fabulous few days at a lovely hotel
Comment from Hotel Management
25-Mar-2018 by Mark Irwin -Resort Manager, Hotel Management
Dear Guest,
Thank you for your lovely review and I am happy to see you leave the resort with great memories.
We can't wait to have the pleasure of welcoming you back, hopefully soon.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller from oxford
Perfect hotel for long weekend!
Posted 19-Feb-2018Great facilities! Lovely beach and feels like there is plenty of room despite the pool areas being a little small. The beach is beautiful and loads of water sports on offer.
Comment from Hotel Management
29-Mar-2018 by Mark Irwin -Resort Manager, Hotel Management
Thank you for your delightful review and it is a gratifying to know that overall you had an enjoyable experience.
We hope to welcome you back soon.
With best regards,
Mark Irwin
Resort Manager
Recommended
for Everyoneby A verified traveller from kent
great beech and pools very relaxing place
Posted 28-Jan-2018staff fantastic food very good with a nice choice a very relaxing hotel
Recommended
for Familiesby A verified traveller from North West UK
Great hotel with a wonderful private beach
Posted 10-Jan-2018
Pros: Everything
Cons: Nothing
Location: Great location. Golf course adjacent. Good swimming in clean calm hotel bay
Great sophisticated Hotel. Extensive grounds and large clean safe beach with clear blue calm sea. Quiet location - no traffic or city noise. Plenty to do. Great pools. Great staff. Good hotel food. Child friendly and lots for children to do - though most guests appear to be adult couples. Good regular free coach services into town and malls - best of both worlds.Second stay now. Wouldn't stay anywhere else.
