Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tipton

Has everything

Posted 31-Aug-2015
Just a superb place to vacate, has everything at hand, beech, pools, top nosh but very pricey so go all in
5 out of 5
Recommended
for Everyone
by A verified traveller

Great holiday destination for everyone

Posted 29-Aug-2015
Pros: The rooms are clean and very generously sized. Staff are polite and attentive. Pools are cooled and amazingly clean. Lifeguards are always on duty.
Cons: Not really. Unless someone wants to give me a free hoilday.....then it would be even better.
Location: A little out of the city, but free shuttle bus from the hotel means access to the sights is free and easy. Taxi to the airport was around £18.
Our holiday was everything we'd hoped for and more! This is our second visit to JA, which I tend to avoid normally, but our second trip lived up to and surpassed the first trip. The room was amazing, superior garden room, it was HUGE! The staff are attentive and great with the kids. Pools are clean and the pool bar well stocked, with everything you could need included in the all inclusive package (ALWAYS book all inclusive!! You'd get your money's worth in soft drinks alone!!!) take advantage of the free shuttle bus that will take you to the city for sights such as the malls, water parks and the Burj Kalifa (All of which come highly recommended by my 2 young boys). I have friends to return to JA time after time and would defiantly recommend to anyone wishing to travel to Dubai - couples, families and big groups of friends.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mumbai, India

Nice Resort on the Beach

Posted 18-Aug-2015
Pros: Best part about this hotel is that we can use facilitates of the other Jebel Ali resort next door which has an infinity pool on the beach
Cons: More restaurants. Cleaner carpets - many spots were stained with a little old carpet smell. Room was a little small but could have been cleaner
Location: The dubai city is really far. We were there on Valentines day so we used the shuttle but it still took us an hour to get anywhere.
Really nice for a romantic get a way from Dubai shopping. Location is far from the city but its great to be on a beautiful private beach. The breakfast buffet was included which is vast. Beach is clean and has umbrellas and comfortable seating. Restaurants on the beach were okay fixed menu. Wish there were more restaurants in the hotel too.
4 out of 5
Recommended
for Everyone
by A verified traveller

Kids paradise

Posted 18-Aug-2015
3 swimming pools to choose from and plenty of activities for kids in the resort. The club needs to revamp its facilities such as badminton court and table tennis.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good resort outside the city.

Posted 18-Aug-2015
Overall the facilities are plenty especially for families with kids. The club with all the fitness facilities needs improvements or replacement of machines. The court needs to also invest in new racquets and a new table tennis ball.
5 out of 5
Recommended
for Everyone
by A verified traveller from Stockholm

Bra avkoppling på "resort" ...

Posted 17-Aug-2015
Bra hotell med olika aktiviteter, dock kunde man inte "spontant" göra vad man ville då det mesta måste bokas i förväg (även restaurang besök på hotell området). Maten helt ok men något dyrt. Busstransporter till/från 3 olika köpcentrum fungerade perfekt och iom att vi har varit i Dubai förut hade vi våra "favorit restauranger" i dessa olika Mall´s och åt lunch/middag där samt inhandlade vatten/läsk i supermarket´s då det inte fanns någon "mini store" på hotellet ....
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds, Yorkshire

Fantastic resort with lots to do

Posted 14-Aug-2015
We could have stayed in just the resort, lots to do (all inclusive option is recommended - and suited us perfectly). Good choice of restaurants and decent quality of food. Nice range of pools (couldn't use all of them - but if you book the right hotel, loads to choose from). Key thing, we would go back!!! Keep up the good work. (loved the free shuttle bus around too...)
4 out of 5
Recommended
for Everyone
by A verified traveller

Great resort not too far away from the city !

Posted 14-Aug-2015
Cons: recreation center also known as jumana club, needs to make lots of changes. There is a squash court, badminton court, but needs to be refurbished.
Overall a very relaxing experience for someone wanting to take a break from the city. Just 20 kms away from the city. has 4 swimming pools to choose from and lots of activities for kids and families.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds, UK

Lovely relaxing resort to chill out

Posted 31-Jul-2015
Pros: Everything - see above.
Cons: Nothing. We would definitely go again and at a similar time of year as it was not peak season so easy access to all the facilities we wanted.
Location: The hotel is not in the heart of Dubai which suited us as we wanted a quiet time. Complimentary shuttle buses were provided to go to Dubai malls.
I can't say enough good things about this resort. We had originally booked a seaview room at the Beach hotel but this was being refurbished so we were moved to a seaview junior suite at the Palm Tree Court which was even better. We stayed on the all inclusive package and the guidance around this was very clear from the start. We could eat at any of the restaurants and all drinks included in the package were clearly marked. The mini bar in the room was not included and we would not have expected it to be. We booked easily and ate several times at the many a la carte restaurants - our favourites were La Traviata and White Orchid. You have to sign a bill for all drinks and meals at the point of ordering these but I think this is due to the fact that not all guests are on the all inclusive package. Staff in the hotel were friendly and offered a great service. We didn't want for anything. The hosting and waiting staff at the buffet restaurants were always on hand to make sure you had drinks and everything you needed. The guys at the pool and beach were ready to help us to put our towels on sun beds and provide umbrellas on request. We were recognised and greeted by name by several staff which made us feel even more welcome. We booked the hotel as we knew it was not in the heart of Dubai and would be quiet. Complimentary shuttle buses were provided to go to the various shopping malls and we went to the Dubai Mall on one day.
5 out of 5
Recommended
for Everyone
by A verified traveller from DUBAI

Excellent getaway and not too far from the city !

Posted 12-Jul-2015
Pros: Plenty if activities to do for families and couples. I played cricket too with the hotel staff which wasn't part of the hotel activity, but it worked.
So I had booked the hotel side room, but got triple upgrade due to the Expedia VIP elite membership, and they gave me a junior suite facing the beach. View was Superb. The bathroom in the junior suite was like a 5 star in Paris ! Loved it !