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Response from Issam Slaimi - General Manager on 9 May 2024
Dear Rodney,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager
10/10 Excellent
Sari
25 Apr 2024
Liked: Cleanliness
Sari
Stayed 4 nights in Jan 2024
Response from Issam Slaimi - General Manager on 30 Apr 2024
Dear Sari,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
2/10 Terrible
Janed
14 Feb 2024
Disliked: Staff & service
Janed
Stayed 8 nights in Feb 2024
Response from Issam Slaimi - General Manager on 16 Feb 2024
Dear Janed,Thank you for your feedback regarding your recent stay in our hotel. Please accept my sincerest apologies for the inconvenience. Guest feedback such as yours helps us identify areas where we can improve on our guest experience. Rest assured that corrective measures will be put in place.We hope to be of service to you again.Kind regards, Issam Slaimi - General Manager
8/10 Good
D Stephanie
Travelled with partner
29 Jan 2024
Liked: Cleanliness, staff & service, amenities
Nice breakfast clean property
D Stephanie
Stayed 1 night in Jan 2024
Response from Issam Slaimi - General Manager on 9 Feb 2024
Dear Stephanie,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 31 Dec 2023
Dear Inho,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
10/10 Excellent
Weifang
15 Dec 2023
Weifang
Stayed 4 nights in Dec 2023
Response from Issam Slaimi - General Manager on 17 Dec 2023
Dear Weifang,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards,Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 10 Oct 2023
Dear Jacob,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 22 Aug 2023
Dear David,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager
My business was nearby this my 2nd time here
Its nice hotel
Ahmed
Stayed 4 nights in May 2023
Response from Issam Slaimi - General Manager on 5 Jun 2023
Dear Ahmed,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
10/10 Excellent
piedad
22 May 2023
piedad
Stayed 6 nights in May 2023
Response from Issam Slaimi - General Manager on 5 Jun 2023
Dear Guest,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 8 May 2023
Dear Samuel,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
10/10 Excellent
dan
20 Feb 2023
dan
Stayed 3 nights in Feb 2023
Response from Issam Slaimi - General Manager on 3 Apr 2023
Dear Dan,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
Hey AC not work good. not clean not true for Check-in time is 5pm because room not ready :(
yagoub
Stayed 3 nights in Feb 2023
Response from Issam Slaimi - General Manager on 8 Mar 2023
Dear Yagoub,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
Clean, friendly and professional staff and reasonably priced. Stayed there for a week in December with no complaints at all. Highly recommend
Samer
Stayed 7 nights in Nov 2022
Response from Issam Slaimi - General Manager on 14 Dec 2022
Dear Samer,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
8/10 Good
Chris
12 Dec 2022
Chris
Stayed 9 nights in Dec 2022
Response from Issam Slaimi - General Manager on 14 Dec 2022
Dear Chris,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
8/10 Good
Siobhan
20 Oct 2022
Siobhan
Stayed 6 nights in Oct 2022
Response from Issam Slaimi - General Manager on 31 Oct 2022
Dear Siobhan,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 30 Sept 2022
Dear Melaku,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards,Issam Slaimi - General Manager
2/10 Terrible
Hassan
6 Sept 2022
Hassan
Stayed 13 nights in Aug 2022
8/10 Good
William
14 May 2022
William
Stayed 1 night in May 2022
Response from Issam Slaimi - General Manager on 18 May 2022
Dear William,
Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience.
We look forward to be of service to you again.
Kind regards,
Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 11 Apr 2022
Dear Olivera,
Thank you for taking the time to review your stay in our hotel.
We look forward to be of service to you again.
Kind regards,
Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 14 Dec 2023
Dear Luis,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
I had an amazing experience at check-in, thanks to the incredibly friendly and helpful lady. She gave me a really warm welcome and took the time to explain all the details about the hotel, including the free bus service times - highly appreciated! The check-in and check-out process also went very smoothly, which I'm very grateful for. I would definitely recommend this service and hotel!
TISHA
Stayed 3 nights in Nov 2023
Response from Issam Slaimi - General Manager on 8 Dec 2023
Dear Tisha,Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score. We look forward to welcoming you back on your next visit. Kind regards, Issam Slaimi - General Manager
Très sécuritaire. Propre. Personnel efficace, gentil et rapide.
Tirtha l'employé aux valises , tres aimable et fort travaillant, connaît bien la ville , il m'a aidé avec mon plan de choses à faire et où aller d'abord.
Rien de négatif a dire , chambre super!
Marc-Olivier
Stayed 2 nights in Nov 2023
Response from Issam Slaimi - General Manager on 17 Nov 2023
Dear Marc-Olivier,Thank you for sharing your experience of your stay in our hotel. We will certainly convey your compliments to the rest of the team, as an encouragement to deliver an excellent service. We hope to be of service to you again when you come back to Dubai. Kind regards,Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 8 Mar 2023
Dear Guest,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
2/10 Terrible
Bernard
Travelled with group
27 Nov 2022
RIEN
Bernard
Stayed 12 nights in Nov 2022
Response from Issam Slaimi-General Manager on 28 Nov 2022
Dear Rien,Thank you for your review, we respect your comments even if they are very negative with a very low score, still it will help in improving ourselves. We have had many discussions with you during your stay with us, and we ensured that the room allocated was a deluxe room category and we have also given you option to move to other deluxe rooms. Also as an apology for not able to meet your expectations we have also changed your booking to be with breakfast worth AED 2000 for the entire stay.We have tried our best to make you satisfied, however it seems your expectation were too high.Issam Slaimi-General Manager
Response from Issam Slaimi - General Manager on 17 Oct 2022
Dear Fredy,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
Bon hôtel, propre, personnel agréable, bon petit déjeuner, bien situé, proche du métro. Le tout pour un prix raisonnable
HERVE
Stayed 8 nights in Oct 2022
Response from Issam Slaimi - General Manager on 17 Oct 2022
Dear Herve,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards,
Response from Issam Slaimi - General Manager on 28 Aug 2022
Dear Mio,Thank you for taking the time to review your stay in our hotel. We are happy to hear that you enjoyed our services. We do appreciate your feedback as it helps us identify the areas where we can improve our guest experience. We look forward to be of service to you again. Kind regards, Issam Slaimi - General Manager
Response from Issam Slaimi - General Manager on 23 Mar 2022
Dear Dega,
Thank you for taking the time to review your stay at Golden Tulip Media Hotel. Delighted to hear that you enjoyed your stay with us and you found our staff, service and facilities to your satisfaction and thank you for giving us a perfect score.
We look forward to welcoming you back on your next visit.
Kind regards,
Issam Slaimi - General Manager