Restaurant

Reviews of The Old Hatchery

3 out of 5
The Old Hatchery
Drakensberg Gardens Road, Drakensberg Gardens, KwaZulu-Natal

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nosipho

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
I shan’t be returning
The rooms are okay and they are perfect for the price. However, the host did not tell us we would be sharing the house with other guests abs this caused a startle with those we found in the house already. The gyser was not working and this was on a 9degree Celsius weather where we had to take a night and morning cold shower. Supper was a disaster: upon arriving at 7pm, we were told there’s no food as they had hosted a group of people earlier and couldn’t cater for us. We managed to get leftover stew guised as curry on dirty tables. To top it off, the place only starts serving breakfast after 9am; the kitchen staff only arrives at 9 so you get served around 10. Even that breakfast, the eggs were burnt on Saturday, did not offer variety and dare you ask for a second cup of coffee, you’d be slapped with a R24 bill. The chef was injured on her hand with what looked like unsanitary bandage. To top it off, while we were dining, a guest whisks into the kitchen with kiddies diapers to be disposed offand the chef “gladly assists” her- all in full view of us eating. Overall, I shan’t be going back.
Stayed 2 nights in Nov 2021

10/10 Excellent

Silindile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful & refreshing retreat
It was the most peaceful and relaxing place I've ever been to
Stayed 1 night in Jan 2020

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy days at The Old Hatchery
The staff at The Old Hatchery were amazing and friendly. Rooms very clean with a stunning view towards the Berg. Would definitely recommend it!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stay in the bush
Okay stay but would go back
Stayed 2 nights in Nov 2018
Response from Bob on 5 Dec 2018
Thanks so much for your review and appreciate your comments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel in beautiful setting
Room was cozy with small fully equipped kitchen, nice bathroom, sofa, and fireplace overlooking a pond. Food was delicious for breakfast and dinner. Staff was very friendly and helpful.
Stayed 1 night in Dec 2017

4/10 Poor

Inga, Claes Valbo

Disliked: Staff & service, property conditions & facilities
Drakensberg!
Bodde där för att vara med om en dagstur i Drakensberg, och den var riktigt intressant.