Downtown Carbondale Holidays from £753

Bed and pillows comfortable. Bathroom spacious. Snacks and dinning options available on site. Beautiful interior and exterior design.

Hotel was pretty convenient, no hotel bar, but the bar on the hotel level was super terrible. Seriously couldn’t imagine a worse bar - they just didn’t want visitors. Hotel itself was pretty quaint, though the toilet blocked and initially our king room had a queen size bed (staff corrected this thankfully by changing our room). No evening housekeeping.

Location, restaurants

Excellent location in a safe walkable area with many options for dining and shopping. Amenities at the hotel were lacking, request for housekeeping 24 hrs prior resulted in new towels, restock of coffee pods, mind you decaf because that is all that was available, sheets not changed & a cursor wipe down of bathroom. Coffee pods were not replenished daily, ice was a chore to get, no ice buckets, had to request from the front desk & the phone in the room did not work so all requests had to be made in person or by text! Spa was lovely but you had to leave the hotel and walk outside to access.

It was a great location to get to games at Coors Field and Union Station was close. Unfortunately most of the time only 1 elevator was working, so wait times were long. Although the rooms had been updated the air conditioning system was old and quite loud when it kicked in. It was nice to be able to visit the pool to cool down but it wasn't very clean.