Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

See all properties

The Sefton

Photo gallery for The Sefton

Featured image
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Sefton

The Sefton

4 out of 5

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Harris Promenade, Douglas, England

Explore the area

  • Popular LocationGaiety Theatre1 min walk
  • AirportIsle of Man (IOM)26 min drive
  • Popular LocationPeel Harbour28 min drive
  • Popular LocationPeel Castle29 min drive

Choose dates to view prices

About this area

Douglas

Located in Douglas, The Sefton is in the city centre and on the beach. Gaiety Theatre and Manx Museum are cultural highlights, and some of the area's activities can be experienced at Onchan Pleasure Park and Peel Harbour. Milntown House and Curraghs Wildlife Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Douglas travel guideOpens in a new window
View in a map
Map

What's nearby

  • Gaiety Theatre - 1 min walk
  • Manx Museum - 7 min walk
  • Tynwald - 8 min walk
  • Peel Harbour - 28 min drive
  • Peel Castle - 29 min drive

Getting around

  • Isle of Man (IOM) - 26 min drive

Restaurants

  • Harbour Lights — 1 min walk
  • Sir Normans — 1 min walk
  • Harbour Lights Cafe & Restaurant - 3 min walk
  • O'Donnell's - 3 min walk
  • Alessandro's - 3 min walk

About this property

The Sefton

Beachfront hotel with calming spa services
A restaurant, an indoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service and conference space. All 102 rooms feature modern comforts such as flat-screen TVs with digital channels, along with free WiFi. Other amenities available to guests include 24-hour room service, separate baths and showers and coffee makers.
The Sefton offers 102 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 4 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 5.00-15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Free bike hire
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Polish

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beachfront location

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Douglas
Douglas
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star
Pool
Pool
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 5.00 and GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 47 out of 154 reviews
5 - Excellent 31%
Rating 4 - Good. 60 out of 154 reviews
4 - Good 39%
Rating 3 - Okay. 31 out of 154 reviews
3 - Okay 20%
Rating 2 - Poor. 8 out of 154 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 154 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.5/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed at the property about nine years ago and it was fabulous, time hasn’t been kind to the property as there are signs of neglect and decay.the room we had was with a balcony overlooking the Atrium,which was lovely,but it was like an echo chamber and you could hear everything,also there was very little ventilation in the room and it was like trying to sleep in a sauna,we did ask for another room( twice) but our request fell on deaf ears.the room itself was very good,nice size bed and bathroom.
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property its self was excellent with good facilities bedrooms were spacious and clean planning return trip for later on in the year all staff were friendly and helpful thanks for an enjoyable stay sandra
Stayed 2 nights in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Advertised as seaviews or balcony to atrium, my room had none of these. Window looked out to a wall with scaffolding and roof of a theatre. Wifi was very poor quality. Cooked breakfast was dried up black pudding rubbery sausage not very warm beans etc. Continental breakfast was poor aswell with little choice. Staff were not very helpful when asked about local transport for day trips etc. I could go on and on. Not worth 110 pounds per night. Went for breakfast 2 out of 4 mornings because it was that bad. Advertised as a 4 star spa hotel didn't even have its own bar and spa was closed. Official complaint going into BESTWESTERN about this.
Stayed 4 nights in Jul 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tired property, breakfast was great and staff were lovely but the building itself needs some TLC.
Stayed 3 nights in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020