Double Room, Ensuite, Sea View | Egyptian cotton sheets, premium bedding, in-room safe
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Reviews of Acacia Boutique Hotel

4 out of 5
Acacia Boutique Hotel
Marathon Terrace, Queen's Promenade, Douglas, England

Reviews

6.8
Rating 10 - Excellent. 0 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Acacia
staff friendly room clean and serviced every day only problem kitchen extract exhaust finished by the window which although was locked shut did not seal It came on at 6am and room smelt of breakfast and later on until around midnight it smelt of malaysian food for that reason I would not stay there again
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ray

Disliked: Staff & service, room comfort
Not really a hotel
This place should really not refer to itself as either a hotel or boutique. It's a few rooms above a restaurant, that's it. Our room was small but that in itself wasn't a problem for one night, and especially given the price. The bathroom though was tiny and it was almost impossible to get to the sink, and there was mould on the ceiling. The breakfast was great though, really good although there was no coffee available at the time which I find quite incredible. All-in-all, a step-up from your typical Douglas B&B but certainly not hotel class.

8/10 Good

Brian, Manchester UK

Liked: Cleanliness, staff & service
Good weekend break
Enjoyable stay, a few minor niggles but I'd happily stay again.

8/10 Good

paul, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, enjoyable staff VFM
Good Value, staff assisted with and worked around our travel arrangements

8/10 Good

Gordon, Cumbria

Liked: Cleanliness, staff & service, room comfort
Ok, Choose room carefully, also see other reviews
Good choice if you have a car as 24 hour parking available just across the road. Breakfasts excellent.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bit of a let down
Room was nothing like hotel photos. Smallest bedroom we have ever stayed in. Described as a "boutique" hotel and each photo shows a couch in the room. Wasn't even space for a dining chair in our room. There was one suite in the hotel and I reckon that is where all the photos were taken. Bit of a con and felt let down as a result. Pity as otherwise the hotel was ok.

8/10 Good

Terry B, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Away!
Even thought the hotel is hidden between a restaurant and ice cream shop the location was good. The morning breakfast that came with our booking was excellent. The hotel seemed to have been update --- and for the price a great deal during our August stay. Rooms without a view were small --- and nothing fancy. I would stay there again.

6/10 Okay

Gregory

Liked: Room comfort
Disliked: Staff & service
a bit mixed
The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!

8/10 Good

Arnd, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel an der Promenade
Kleines Hotel mit 12 Zimmern und asiatischem Restaurant. Kein Lift und enges Treppenhaus. Unser Zimmer war groß genug, das Bad sogar überdurchschnittlich. Frühstück individuell zubereitet und gut. Horse - Tram bzw. Bushaltestelle direkt am Hotel.
Horse - Tram vor Hotel

2/10 Terrible

Kristin, München

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlechtes Hotel mit gutem Restaurant
Hatten ein Doppelzimmer mit ca 11qm Fläche und direktem Lärm und Geruch aus der Küche. Das entspricht in keiner Weise den Angaben oder 4 Sterne Standard. Ein Bett mit 140 * 195 cm ist kein Doppelbett. Restaurant ist gut, Frühstück für kontinentaleuropäischen Geschmack leider sehr mager ausgestattet. WLAN leider nur sporadisch nutzbar. TV winzig.