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"Listed as a “Luxury Hotel” - this is not a Luxury hotel. More a camping resort & SPA with rooms. There are often maintenance issues in a hotel, what matters is how they are handled. I expected the below to be resolved in hours, but it took three days: • Batteries in A/C (not actually air conditioning) remote - after asking 3 times was given the batteries out of the unit in reception. • No shower gel in shower - asked 3 times. Design issues: • Shower - no shelving, everything has to go on...

"Exceptional in cleanliness and"

"Great hamburger and sauna!"

"It’s a beautiful place to stay "

"Awesome location, near nice hiking trails, calm little town with a nice vibe. We really enjoyed the wellness access and the breakfast was tasty as well."

"Good place to stay overnight if you are planning a full day in Karlstejn. Staff was helpful but spoke little English so use a translation app."

"Short business trip, friendly staff"

"nice place in an old hotel . ."

"The room was very basic and my problem was the lack of electrical outlets. The room also was very dark. The style is old fashioned although it is obvious that the wood work (doors, bed, etc.) are actually very recent. I was annoyed that the air conditioning unit was dripping water down the wall. This needs to be taken care of. "