Ratings based on 1,308 Verified Reviews

3.1 out of 5
58% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from San Diego CA

Close to lots of food places

Posted 21-Oct-2017
This is my third time staying here. This last stay was disappointing. A/C unit was so loud that it would wake me up every time it automatically turned on. Bed was super hard and was difficult to sleep. Will try something else next time.
2 out of 5
by A verified traveller

Disappointed

Posted 21-Oct-2017
Needed something not too expensive in OC/Disneyland. That it was. Beds were hard and had long, dark hairs in both, extreme noise from above (squeaky bed, heavy walking), not enough towels. Good a/c, cold refrigerator.
3 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

It works if you're not there much

Posted 28-Sep-2017
Pros: The staff was amazing. Very accommodating and helpful.
Cons: Parts of the room such as outlets being repaired so they work.
Location: Disneyland, Convention Center, Angel's Stadium, Knotts Berry Farm.
Upon arriving in the room and starting to unpack we went to wash our hands and discovered that the sink had not working cold water only hot and the refrigerator was not cool inside. I went to the front desk to ask about changing rooms since we had no cold water and the girl at the front was very pleasant and apologetic and switched our room right away. It worked out great because the room we were moved to was much bigger. Upon getting to our new room I discovered that the outlet between the beds did not work and there was a large hole in the wall between the beds higher. The room was clean as well as the bathroom and the fridge in this room worked great. There were clean towels and hangers in this room. However, if you are in need of a wifi connection good luck. The girl at the front desk had provided it to us but it never seemed to work. The parking lot is very small and if you will be getting back late good luck finding a spot. They provided a breakfast in the morning until 10 or 11 I believe and it was ok as long as you're not super picky. There were doughnuts one day with cereal and milk provided as well and there were muffins on the following day so it was nice to see that they changed it out everyday. They also provide bread, a toaster and jelly. Coffee and tea were provided 24 hours which is nice. This was an ok place to stay, the staff alone is the main reason why I would return. It's close to the Disneyland parking area on Harbor.
1 out of 5
by A verified traveller from California

Scared

Posted 01-Sep-2017
This hotel was the worst I ever have been to. There was a ladder headed to the bathroom window that would not lock. No parking. Druggies everywhere. Front door would not lock all window were open. I felt so unsafe I left immediately after walking in the room. I was so scarred for my life!
5 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento

Nice place

Posted 28-Aug-2017
Friendly staff felt very welcome I was comfortable I did not have any complaint room was very clean and relaxing I will recommend this room because of its economical price
1 out of 5
by A verified traveller from New York, NY

Disappointed; Be Cautious

Posted 24-Aug-2017
Pros: Location as it is close to the Convention Center
Cons: ~ Customer Service Skills especially Management ~ Update advertisements to reflect current status of no pool on property
Location: Convention Center, Disneyland, shops, restaurants all within walking distance
Going to make this as short as possible, as a book could be written about our short lived experience at this property. We did not end up staying at this property, and left prior to completing check in process. ~ Management is disorganized and rude; customer service is not a priority ~ Check in is 3PM; we arrived at 3:30PM to be told our room would not be ready for another hour (we had just driven 5 hours) ~ A pool is advertised on the flyer they had in their lobby as well as some searches on Google, yet there is not one on site ~ Another customer came into lobby with pillows that had brown stains covering them
4 out of 5
Recommended
for Everyone
by A verified traveller from san francisco

Nice hotel in convenient area

Posted 20-Aug-2017
Hotel has a great location since it is only a block away from the convention center and Disneyland. The staff is extremely nice and helpful which is awesome. Hotel itself is old and beat up, but still nice to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from BC, Canada

Very nice and walking distance to the parks.

Posted 23-Jul-2017
We stayed here for 5 nights with 3 other families and we had a great time. They even placed us next to each other.
2 out of 5
by Steve

Posted 17-Jul-2017 on Hotels
Bed was rock, no pool.
1 out of 5
by A verified traveller

Horrible horrible

Posted 10-Jul-2017 on Orbitz
They did not even have our save reservation upon arrival of check in. Says we had cancelled prior to dates which we never did! Tried selling up a smaller room for a higher price and would not honor our Orbitz reservation when it was their fault to begin with. They were not helpful whatsoever and we ended up getting a place else where in the middle of the freaking night after a long, tiring drive