Ratings based on 198 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Extra service

Posted 30-Jul-2017
Desk clerk (Cindy?) went out of her way to surprise my wife on her birthday. I called her one day before our stay asking if they could do a little something for my wife and not guaranteeing anything she and housekeeping sure did. We both really appreciated it and her friendliness during our two day stay. Thank you, staff!
Comment from Hotel Management
01-Aug-2017 by Darren Bleth, GM, Hotel Management
Thank you for your time and feedback. I will certainly share your appreciation with Cindy and our team! We hope to have the privilege of serving you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveller

Breakfast

Posted 18-Jul-2017
Pros: The bed
Cons: Breakfast
Just ok. Need more fruit and cream cheese for the bagels
Comment from Hotel Management
20-Jul-2017 by Darren Bleth, General Manager, Hotel Management
Thank you for your time and feedback. We hope to have the privilege of serving you again in the future.
3 out of 5
by A verified traveller

Posted 15-May-2017
Well suited for those traveling on business in the oil industry. Common spaces in particular were not very clean.
Comment from Hotel Management
15-May-2017 by Darren Bleth, GM, Hotel Management
Thank you for your time and valuable feedback. We hope to have the privilege of serving you again in the future.
4 out of 5
by Georgia

Cold jacuzzi

Posted 19-Apr-2017 on Hotels
Jacuzzi jets didn't work but the water was even cold!
Comment from Hotel Management
25-Apr-2017 by Darren, Hotel Management
Georgia, Thank you for your time and valuable feedback. We sincerely apologize for the inconvenience experienced, due to our hot tub being out of service. Unfortunately we were abruptly forced to replace the pump motor, which forced the hot tub to be down for several days (due to freight/shipping time required). The issue has since been resolved. Thank you again, and we hope to have the privilege of serving you again in the future. Sincerely, Darren Bleth General Manager
2 out of 5
by A verified traveller

Hot tub not working

Posted 18-Apr-2017
No hot tub out of service.............. Should have said it wasn't working before I booked hotel
Comment from Hotel Management
20-Apr-2017 by Darren Bleth, GM, Hotel Management
Thank you for your feedback. We sincerely apologize for the untimely and inconvenient nature of our hot tub being closed. We hope to have the privilege of serving you again in the future.
3 out of 5
by DeAnna

Posted 14-Apr-2017 on Hotels
Comment from Hotel Management
20-Apr-2017 by Darren, Hotel Management
Thank you for your valuable time and feedback! We hope to have the privilege of serving you again in the future! Regards, Darren Bleth General Manager
5 out of 5
by Megan

Posted 07-Apr-2017 on Hotels
Comment from Hotel Management
20-Apr-2017 by Darren, Hotel Management
Thank you for your valuable time and feedback! We hope to have the privilege of serving you again in the future! Regards, Darren Bleth General Manager
5 out of 5
by Thomas

Posted 06-Jan-2017 on Hotels
Comment from Hotel Management
03-Mar-2017 by General Manager, Hotel Management
Thank you for your time and valuable feedback. We hope to have the privilege of serving you again in the future!
4 out of 5
by A verified traveller

Great staff

Posted 01-Jan-2017 on Hotels
sidewalk was icey. room and staff were great.
5 out of 5
by A verified traveller

Love it

Posted 24-Dec-2016 on Hotels
loved the place was great for my dog and let me split up the trip. Will be back!