Title: Hawthorn Suites By Wyndham Troy, MI Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hawthorn Suites By Wyndham Troy, MI Hotel in Troy with free breakfast and fitness centre ![Interior](https://images.trvl-media.com/lodging/1000000/30000/25400/25330/69af14e3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down duvets, pillow-top beds, individually furnished](https://images.trvl-media.com/lodging/1000000/30000/25400/25330/daa914f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/25400/25330/cead310c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/1000000/30000/25400/25330/f0c58396.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily on-the-go breakfast ](https://images.trvl-media.com/lodging/1000000/30000/25400/25330/562bad5d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of the business district, Hawthorn Suites By Wyndham Troy, MI offers convenient comfort. Guests can grab a to-go breakfast or unwind on the terrace with scenic views. The outdoor pool and welcoming lobby fireplace are perfect for relaxation. 6.8 ## Popular amenities - Kitchen - Pool - Gym - Pet-friendly - Housekeeping - Breakfast included ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=25330&PinnedHotelID=25330&HadPinnedHotel=true®ionId=-1&adults=2) ### Executive Penthouse, Multiple Beds, Non Smoking ### Highlights Separate sitting area Soundproofed Individually furnished Fireplace Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer - 840 sq ft - 1 bedroom - Sleeps 6 - 2 King Beds and 1 Double Sofa Bed ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/19300/19201/18f40275.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton Detroit Troy Auburn Hills Troy - Pool - Breakfast included - Pet-friendly - Free WiFi 8.2 Very good 1,004 reviews £72 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Detroit-Hotels-Embassy-Suites-By-Hilton-Detroit-Troy-Auburn-Hills.h19201.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=68d50216-27f5-4e6f-b5b0-3197dd42bf3f&top_cur=GBP) Ad ![Room, 2 Queen Beds, Accessible | Bathroom | Combined shower/bathtub, hair dryer, towels](https://images.trvl-media.com/lodging/12000000/11110000/11109200/11109200/f4ca83b8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Detroit/Troy Troy - 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Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 851 reviews £84 includes taxes & fees 30 Dec - 31 Dec [](https://www.expedia.co.uk/Detroit-Hotels-Courtyard-By-Marriott-Detroit-PontiacAuburn-Hills.h84690.Hotel-Information?chkin=2025-12-30&chkout=2025-12-31&rm1=a2®ionId=178255&destination=Detroit (and vicinity)&destType=MARKET&latLong=42.33162,-83.04653&searchId=68d50216-27f5-4e6f-b5b0-3197dd42bf3f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Hawthorn-Suites-By-Wyndham-Troy.h25330.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FDetroit-Hotels-Hawthorn-Suites-By-Wyndham-Troy.h25330.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.55775%2C-83.14732&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bsNAZVf98-0NvLcCj9wWDLuW2Io=) 2600 Livernois Rd, Troy, MI, 48083 #### What's nearby - AirTime Trampoline & Game Park - 16 min walk - 0.9 miles - Daisy Knight Dog Park - 1 min drive - 1.1 miles - Troy Historic Village - 2 min drive - 2.5 miles - Ford Field - 19 min drive - 22.2 miles - MGM Grand Detroit Casino - 21 min drive - 23.5 miles #### Getting around - Troy Transit Center - 6 min drive - Detroit, MI (DET-Coleman A. Young Municipal) - 28 min drive #### Restaurants - ‪McDonald's - ‬14 min walk - ‪Fogo de Chão Brazilian Steakhouse - ‬10 min walk - ‪Sedona Taphouse Troy - ‬10 min walk - ‪Pita Way - ‬12 min walk - ‪Kona Grill - ‬6 min walk ## About this property ### Hawthorn Suites By Wyndham Troy, MI Hotel in the business district You can look forward to free on-the-go breakfast, a corner/local shop and a terrace at Hawthorn Suites By Wyndham Troy, MI. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception. Additional perks include: - A seasonal outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Barbecues, a TV in reception and smoke-free property - Free newspapers, multilingual staff and ATM/banking services Room features All 152 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Extra amenities include: - Pillowtop mattresses, down duvets and sofa beds - Partially open bathrooms with shower/bath combinations and free toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, separate sitting areas and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/60000000/59180000/59176100/59176056/089b4a06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WoodSpring Suites Detroit Madison Heights Madison Heights - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 337 reviews £62 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=59176056&PinnedHotelID=59176056&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils](https://images.trvl-media.com/lodging/1000000/120000/117400/117349/81bd1c90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta Simply Suites Detroit Troy Troy - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Food and drink - Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - In-room sofa bed - In-room washing machine/dryer - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 24-hour business centre - Computer station - Conference centre (753 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Handrails in stairways - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking ### More - 19 buildings - 2 floors - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillowtop mattress - Premium bedding - Queen sofa bed ### Bathroom - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Dishwasher - Freezer - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave - Oven - Paper towels ### More - Access via exterior corridors - Air conditioning - Desk - Free local calls - Free weekday newspapers - Individual furnishings - Iron/ironing board - Laptop workspace - Phone - Separate sitting area - Shared accommodation - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 3:00 AM Early check-in subject to availability Early check-in fee: USD 25.00 Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability Late check-out fee: USD 25.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 15, per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay Service animals are welcome, and are exempt from fees 2 total (up to 14 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet deposit: USD 100.00 per stay - Pet fee: USD 15 per pet (varies based on length of stay) - Service animals are exempt from fees - Early check-in fee: USD 25.00 (subject to availability) - Late check-out fee: USD 25.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) Masks are required at the property for guests who have not received COVID-19 vaccination Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from May to August Pool access available from 10:00 AM to 10:00 PM ### Property is also known as Hawthorn Suites Troy MI Hawthorn Suites Wyndham Aparthotel Troy MI Hawthorn Suites Wyndham Troy MI Wyndham Troy MI Hawthorn Suites Wyndham Troy MI Aparthotel Hawthorn Suites By Wyndham Troy MI Hawthorn Suites Wyndham Troy Hawthorn Suites By Wyndham Troy MI Hawthorn Suites By Wyndham Troy, MI Troy Hawthorn Suites By Wyndham Troy, MI Hotel Hawthorn Suites By Wyndham Troy, MI Hotel Troy ## Frequently asked questions ### Does Hawthorn Suites By Wyndham Troy, MI have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM. ### Is Hawthorn Suites By Wyndham Troy, MI pet-friendly? > Yes, Hawthorn Suites By Wyndham Troy, MI allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a deposit of USD 100.00 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hawthorn Suites By Wyndham Troy, MI? > Self-parking is free at this property. ### What time is check-in at Hawthorn Suites By Wyndham Troy, MI? > Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). After-hours check-in is not available. ### What time is check-out at Hawthorn Suites By Wyndham Troy, MI? > Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability). ### Where is Hawthorn Suites By Wyndham Troy, MI located? > Located in the heart of Troy, this hotel is within 1 mile (2 km) of Daisy Knight Dog Park and AirTime Trampoline & Game Park. Troy Historic Village and Somerset Collection are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hawthorn Suites By Wyndham Troy, MI Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 247 8 - Good 295 6 - Okay 174 4 - Poor 105 2 - Terrible 180 ### 6.8/10 Cleanliness ### 7.2/10 Staff & service ### 6.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 4.0/10 Eco-friendliness ### 2/10 Terrible #### Verified traveller 1 Mar 2021 Liked: Cleanliness Disliked: Staff & service, amenities They thieves would take any complaint to evict you and keep your money especially the manager ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Mahalia 21 Dec 2021 Good ##### Mahalia Stayed 1 night in Dec 2020 ### 2/10 Terrible #### Miranda 10 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min ##### Miranda Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Terrence 27 Nov 2021 Liked: Staff & service, amenities, property conditions & facilities Nice ##### Terrence Stayed 3 nights in Jun 2021 ### 2/10 Terrible #### Ronisha 15 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible I would not recommend Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management ##### Ronisha Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Dinesh 7 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Very dirty and dusty . Doors are broken .room is not cleaned . ##### Dinesh Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### Verified traveller 4 Nov 2021 Liked: Staff & service, property conditions & facilities The room was very clean. However, ##### Verified traveller Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Leon 3 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst property ever The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home. ##### Leon Stayed 10 nights in Oct 2021 ### 8/10 Good #### William 30 Oct 2021 Liked: Staff & service The king size bed was wonderful and the shower was great. ##### William Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Yetchyun, Lincroft 24 Oct 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend. ##### Yetchyun Stayed 1 night in Oct 2021 ### 4/10 Poor #### Erika 23 Oct 2021 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also. ##### Erika Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Jennifer 18 Oct 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to ##### Jennifer Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Betty 16 Oct 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Nasty never again The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty ![](https://a.travel-assets.com/ugc/hotel-reviews/AA20E55AD0F9AD2A871431C58DF1E5643FF0A4031634392613813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0B7C81A5B3A47A9EF330A75DAE1B1B2994B213E41634392609193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Betty Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Scott 14 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Slightly better than a crack house, but not much I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!! ##### Scott Stayed 2 nights in Oct 2021 ### 2/10 Terrible #### Diane 9 Oct 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Should NOT be on hotels.com or any other Would not stay, found another hotel. ##### Diane Stayed 1 night in Oct 2021 ### 2/10 Terrible #### David 4 Oct 2021 Liked: Staff & service Disliked: Cleanliness Disgusting place ##### David Stayed 3 nights in Sep 2021 ### 4/10 Poor #### Verified traveller 30 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort room was very dirty, didnt look clean at all ##### Verified traveller Stayed 1 night in Sep 2021 ### 4/10 Poor #### Mariah 30 Sept 2021 Liked: Staff & service Disliked: Cleanliness There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad. ##### Mariah Stayed 2 nights in Sep 2021 ### 4/10 Poor #### Steven 27 Sept 2021 Liked: Staff & service Disliked: Amenities, property conditions & facilities I liked that I was upgraded to a two bedroom unit. ##### Steven Stayed 4 nights in Sep 2021 ### 2/10 Terrible #### sandy 27 Sept 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is by far the dirtiest most run down hotel I’ve come across. Broken glass in parking lot. People crammed in one room living with lots of dogs. Hotel doors had paint peeling. First room ac was broken. Second room had black hair stuck to sheets when I pulled back the blanket. Pillows were so old they were no longer rectangular but lumpy squares. ##### sandy Stayed 1 night in Sep 2021 ### 2/10 Terrible #### arthur 23 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dissatisfied disaster. First was sent to a "room" after some confusion between front desk personnel. Neither was dressed professionally and gentlemen in tee shirt was told he was reading wrong numbers for my credit card and "this is why i have to call people in the morning about their card" I came back to front desk as neither key i was given worked. When i returned to check in lobby to say the cards didnt work. I was greeted with disbelieve that my room keys didn’t work. Returned to assigned room where i was greeted by a guest who said they had the room for the next several days. Return to lobby given a new room in a different building. Room had mold on utility closet and bathroom was filthy. This is not a suites hotel as advertised but apears to be full time housing with occasional overnight rentals. I checked out and did not stay here was informed i would still be charged as no refund policy. ![](https://a.travel-assets.com/ugc/hotel-reviews/ADC95E7F39F7A555D03097899B6DADE43725ED3D1632420329554.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DAF333716BCAB64B652EFB740606752FA6B2949E1632420345044.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A34ECF68CC971A908FCE2DA8DDAEFEB5CFE4295D1632420360966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### arthur Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Amelia 20 Sept 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Do not stay here!!! The photos of this property must’ve been taken YEARS ago because it no longer looks like the photos. The hotel was filthy. I found a previous guests clothing in a chair. Spiders in the room. Dust and dirt everywhere. Couch was stained and had holes in it from cigarette burns. The carpets were so filthy my feet turned black from walking around shoeless and I have athletes foot now. ##### Amelia Stayed 3 nights in Sep 2021 ### 2/10 Terrible #### Matthew 20 Sept 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me. ##### Matthew Stayed 2 nights in Sep 2021 ### 4/10 Poor #### Jim 16 Sept 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed at Hawthorn before, not this one but others. Great concept. Extra room, a kitchen so you don't have to eat out....this one was not that place of previous properties. I'm sure there is a customer for this property (all I will say) but don't go with high expectations. If price is your driver, this is a good choice. (all I will say). Not even sure how to describe it other than to say, think twice. . ##### Jim Stayed 1 night in Aug 2021 ### 4/10 Poor #### LaTonya 15 Sept 2021 Disliked: Cleanliness, property conditions & facilities #### Disappointed Multiple big black spiders inside the room, the bathroom door had been kicked in, the frame around the door was busted up, the air conditioner didn’t cool the room down the thermostat was set at 49 degrees, I was afraid to go to sleep, fear of a spider might crawl on me, sleep with the lights on. ##### LaTonya Stayed 1 night in Sep 2021 ## Expedia's Latest Trends ### Hotels > [The Lansdowne Hotel](https://www.expedia.co.uk/Belfast-Hotels-The-Lansdowne-Hotel.h40048772.Hotel-Information) > > [Hotels in Praia Da Granja](https://www.expedia.co.uk/Praia-Da-Granja-Porto-Hotels.0-n182246-0.Travel-Guide-Filter-Hotels) > > [Claridge’s, Maybourne](https://www.expedia.co.uk/London-Hotels-Claridges.h15588.Hotel-Information) > > [Hotels with Connecting Rooms in Dorset](https://www.expedia.co.uk/Destinations-In-Dorset-Hotel-With-Connecting-Rooms.0-0-d6046198-thotelwithconnectingrooms.Hotel-Filter-Destinations) > > [Cheap Hotels in Toronto](https://www.expedia.co.uk/Toronto-Hotels-Budget-Hotels.0-0-d178314-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Abersoch](https://www.expedia.co.uk/Abersoch-Hotels.d11368.Travel-Guide-Hotels) > > [The Gibson Hotel](https://www.expedia.co.uk/Dublin-Hotels-The-Gibson-Hotel.h3676599.Hotel-Information) > > [Hotels in Galway](https://www.expedia.co.uk/Galway-Hotels.d1409.Travel-Guide-Hotels) > > [Riviera Hotel & Holiday Apartments](https://www.expedia.co.uk/Bournemouth-Hotels-Riviera-Hotel-Holiday-Apartments-Alum-Chine.h900660.Hotel-Information) > > [Arden City Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Arden-City-Hotel-Special-Class.h1144990.Hotel-Information) > > [Hotels near Lake Chiemsee](https://www.expedia.co.uk/Lake-Chiemsee-Hotels.0-l6084362-0.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in Santorini](https://www.expedia.co.uk/Santorini-Hotels-All-Inclusive-Hotel.0-0-d177970-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [4 Star Hotels in Canary Wharf](https://www.expedia.co.uk/4Star-Canary-Wharf-London-Hotels.s40-n179523-0.Travel-Guide-Filter-Hotels) > > [Wembley Park Hotel](https://www.expedia.co.uk/London-Hotels-Wembley-Park-Hotel.h17816788.Hotel-Information) > > [Hotel ibis Paris Bastille Opera 11ème](https://www.expedia.co.uk/Paris-Hotels-Hotel-Ibis-Paris-Bastille-Opera-11eme.h822.Hotel-Information) > > [Hotels with Hot Tubs in Bolton](https://www.expedia.co.uk/Bolton-Hotels-Hotels-With-Hot-Tubs.0-0-d4576-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [The Westin Detroit Metropolitan Airport](https://www.expedia.co.uk/Detroit-Hotels-The-Westin-Detroit-Metropolitan-Airport.h900411.Hotel-Information) > > [The Ciao Stelio Deluxe Hotel - Adults Only](https://www.expedia.co.uk/Larnaca-Hotels-The-Ciao-Stelio-Deluxe-Hotel-Adults-Only.h9441446.Hotel-Information) > > [Aparthotel Adagio Liverpool City Centre](https://www.expedia.co.uk/Liverpool-Hotels-Aparthotel-Adagio-Liverpool-City-Centre.h5421921.Hotel-Information) > > [Radisson RED Helsinki](https://www.expedia.co.uk/Helsinki-Hotels-Radisson-RED-Helsinki.h92390611.Hotel-Information) > > [All-Inclusive Hotels in Sosúa](https://www.expedia.co.uk/Sosua-Hotels-All-Inclusive-Hotel.0-0-d601998-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Havana](https://www.expedia.co.uk/Havana-Hotels.d1432.Travel-Guide-Hotels) > > [Hotels in Mumbai](https://www.expedia.co.uk/Mumbai-Hotels.d6050062.Travel-Guide-Hotels) ### Flights > [Flights from Cranfield](https://www.expedia.co.uk/lp/flights/3000011818/flights-from-cranfield) ### Cars > [Car hire in Flåm](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Flam.d6024041.Car-Hire-Guide) ### Activities > [Things to do in Milton Keynes](https://www.expedia.co.uk/Things-To-Do-In-Milton-Keynes.d8370.Travel-Guide-Activities) > > [Things to do in Doha](https://www.expedia.co.uk/Things-To-Do-In-Doha.d1048.Travel-Guide-Activities) ### Packages > [Lake Lugano](https://www.expedia.co.uk/Lake-Lugano-Europe.d6149473.Attraction) > > [Dinosaur Safari Adventure Golf](https://www.expedia.co.uk/Dinosaur-Safari-Adventure-Golf-Borehamwood.d553248621532492200.Attraction) ### General > [Visit Boomerang Beach](https://www.expedia.co.uk/Boomerang-Beach.dx6343653)