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5/5 Excellent
Stellar Customer Service
" Stellar customer service is the hallmark of this property. Pablo, the owner’s nephew was the hotel manager and he went above and beyond to make sure we were happy. We were one of two guest rooms booked during this off season, and when I inquired about where we could find dinner, he said they could prepare some for us and what time would we like to eat? We were the only ones eating, yet he made sure he turned on the music for atmosphere. The breakfast (included with your room) was delicious.
The hotel itself is situated closest to Tiwanaku and rooms with views of the monument are recommended. Pablo arranged for us to meet an English-speaking guide at Tiwanaku (make sure you book in advance as there are only 3 English speakers right now).
When the time came to leave , we asked about a taxi to La Paz and Pablo offered to take us himself!
Couldn’t ask for better customer service! Thank you so much, We highly recommend!"
A verified traveller stayed at Hotel Akapana
Posted 1 month ago
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