Desamparados Holidays from £1,097

Me hospedé por una noche y tuve una situación , dejé olvidado un anillo y llamé después de haber salido y el personal muy honesto me comunicó que si estaba ahí . Agradezco mucho el actuar del personal !

The MOST amazing hotel I have ever been to! Beautiful view ! Great staff! Food is delicious too! LOVE all the animals ~ definitely will come back !

Great place to stay for La Fortuna. We had a great view of the volcano and enjoyed the wildlife on property

Property designed and made for people Who want to relax.Well kept, limited menu and my only suggestion is to stop calling the guest to their rooms to remind the different eating times. It can be interrupting and is unnecessary. Decorations are very will developed in Costa Rican style and very fine test. Wi fi is excelente and the best of the resort is the personnel, just and outstanding group people. Woul have liked a wider range of options to choose from. Climate is fresh and a little humid but very characteristic of the area and not to the point of feeling uncomfortable. The quiality of the food, although limited, well preseted and very tasty. If I had to spend time relaxing and with family or my partner looking for rest and quiet, it’s very recomendable.

The hotel was nice enough and we enjoyed walking the trails to the waterfall. However, I would NOT recommend this hotel, particularly the Villa Prima Mountain View suite. We were kept awake by multiple dogs barking nearby for several hours and spoke to the front desk about the problem twice before being given a different room to sleep in. There were no fans available in the room for white noise and despite the windows being closed, we could hear sounds from outside very loudly. This was a big disruption to our stay as we were just there for one night before our flight out of San Jose. Staff were apologetic but not proactive. We were also charged $72 for three margaritas at dinner, $10/drink for the margarita mix plus $14/drink for Don Julio tequila.