All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 348 out of 627 reviews" "
10 - Excellent
348
Rating 8 - Good. 190 out of 627 reviews" "
8 - Good
190
Rating 6 - Okay. 54 out of 627 reviews" "
6 - Okay
54
Rating 4 - Poor. 18 out of 627 reviews" "
4 - Poor
18
Rating 2 - Terrible. 17 out of 627 reviews" "
2 - Terrible
17
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Michael, Allentown
Business traveller
27 Apr 2024
Liked: Cleanliness, amenities
Friendly staff very clean
Michael
Stayed 1 night in Jan 2024
6/10 Okay
Laura
Travelled with partner
25 Apr 2024
Liked: Cleanliness, staff & service
We reserved a king room, which was then sold out and we were upgraded to a 1 bedroom suite, which had a queen bed. Not comfortable. Stay in this hotel if you need a kitchen otherwise, i would find a more comfortable hotel.
Everything was great ...
We even got a fan from the front desk for our room
Nice place to stay very clean and always smells fresh
But in a studio size room you need more than two little ice bucket things for garbage containers ..we will stay there sgain
Nice, clean and updated. Love the fully furnished small kitchen!!!
Corey
Stayed 1 night in Dec 2023
6/10 Okay
Jesse
Travelled with family
27 Nov 2023
Liked: Staff & service, amenities
We love this hotel because they offer a two bedroom that is not expensive. When we travel, we make sure this is where we stop. But this time our room wasn’t as clean as it usually is. There was cobwebs on the ceiling, and part of the carpet had duct tape. I just didn’t seem as clean as the other room we had had during a different stay. It was late and wasn’t worth complaining about.
Very clean facility and professional staff, accommodated each small request, rooms are amazing for the prices. Will bring my family back again for sure.
The room looked like the bedroom was separate from sitting area and it wasn't. The whole room was small and so was the bathroom. The bed was not comfortable! Won't be staying there ever again. It's shouldn't be called a suite as it isn't.
Hotel was good and we were upgraded to a two bedroom suite. However, encountered a billing problem due to being triple charged for the room. Still trying to straighten that kink out.
Staff friendly & helpful. Rooms comfy. Nice water pressure in shower. Greatful for tall fridge & real freezer.
Breakfast had lots of variery.
Pool & hot tub nice & clean with great temps! Quiet patio was a plus.
Place has a grill, no firepit!
Would stay again.
Verified traveller
Stayed 2 nights in Sep 2023
8/10 Good
Eva
10 Sept 2023
This was a change from our original (not our choice)but turned out better than expected. Decent breakfast and a extremely clean bathroom, very important for four (4)y women traveling cross country,
Eva
Stayed 1 night in Sep 2023
6/10 Okay
Robert
Travelled with family
6 Sept 2023
Very small rooms basic amenity. They were working on the building while we were there right outside the room that was assigned to us. It was fine for one night. Not great. The sofa bed touches the king bed so no egress in or out from one side of the bed. Cleaning was average (food particles from previous longer term guest in sofa bed) 3 of 5 stars is fair review. Chose bacause of location and Bonvoy. Will not return.
Loved the option of 2 bedrooms for our family. Walls are very thin however, and neighbors were loud and disrespectful. Had to call front desk for resolution.
Good stay. A few dead bugs in hallway and one on the door lock. Great stay over all.
Beds/floor/shower/kitchen very clean and we will stay again.
Cynthia
Stayed 2 nights in Jul 2023
Response from Ce Ce on 30 Jul 2023
Hello Cynthia,n behalf of the entire hotel team, I want to thank you for sharing your feedback about our Towne Place Suites.Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
Hello Stephanie,n behalf of the entire hotel team, I want to thank you for sharing your feedback about our Towne Place Suites.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon!