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Reviews of Holiday Inn Express Des Moines Ankeny, an IHG Hotel

2.5 out of 5
Holiday Inn Express Des Moines Ankeny, an IHG Hotel
2502 S HULSIZER RD, Ankeny, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 108 reviews" "
Rating 8 - Good. 16 out of 108 reviews" "
Rating 6 - Okay. 7 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little noisy.
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times and it’s a great experience each time we stay. Breakfast is great, the hotel is clean and rooms are comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Brandie L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique or outstanding. I thought the 2 staff members that I engaged with were outstanding - very nice, professional, and knowledgeable. The breakfast is okay. Not terrible, but not the best I've experienced. It was certainly adequate for someone just passing through and stopping off for the night as we were.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
This property is super clean and the staff are very friendly. Located near EVERYTHING you could possibly want or need. Good free breakfast and hot coffee! !
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Love brightness and fresh decor
Stayed 1 night in Feb 2024

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cindy, Bixby

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Debra

We never stayed there, a terrible snowstorm csme in and we were unable to travel. Called to see about a refund or credit snd the answer was no because it was a non-refundable purchase. There was no compromise
Stayed 1 night in Jan 2024

6/10 Okay

Adriana

Liked: Property conditions & facilities, room comfort
Not what i expected
There was almost no snow removal in the parking lot and i has to be careful where i parked so that my car would not be stuck in the snow. There was no snow removal even under the car port or sidewalk. The snow was from the night before and it had been packed down. The bed was not very tidy and the bed skirt was slightly off on one side. The sheets and mattress pad where not smooth. The snack shop had minimal options and no beer or wine. The window heater was noisy and it woke me up every time it came on. On a different note, the breakfast bar was well stacked and very good.
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel brand new, enjoyed our stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern, comfortable beds.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing Through
This was the perfect stop on our trip home from Branson. It was spacious, clean, quiet and a wonderful overnight stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, heated pool.
Stayed 2 nights in Dec 2023

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Pool was fun. Lobby is a nice place to be with family.
Stayed 1 night in Dec 2023

10/10 Excellent

George, Sioux City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jaymie

Stayed 1 night in Nov 2023

10/10 Excellent

Francis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nie hotel, and the staff was very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Sadly, we went down to use the hot tub and it didn’t have one. Just a pool and the water was pretty cool. Other than that, everything was nice and new! Easy biking distance to the High Trustle Trail, yet 25 mile bike ride to the High Trustle Bridge.
Stayed 1 night in Oct 2023

2/10 Terrible

Brian D

Stayed 3 nights in Oct 2023

6/10 Okay

Thaddeus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one-night stay
The hotel had a great location. It was clean, well-maintained, with spacius rooms and comfortable beds. This is what I have come to expect from Holidays Inns and have not been disappointed. The breakfast was not as good as other Holiday Inns I have stayed at.
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Awesome. Peaceful & Quiet.
Stayed 1 night in Sep 2023

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

scott

Stayed 1 night in Aug 2023

10/10 Excellent

Kiley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Very clean, lots of restaurant choices nearby and the staff were very friendly and accomodating. Decent breakfast options too.
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night of the trip was great.
New hotel a bit off the interstate, clean bright pool, spotless rooms. Close to lots of restaurants.
Stayed 1 night in Aug 2023

10/10 Excellent

Laurie, Blue Earth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, staff was friendly, bed was super comfortable and breakfast wasnt bad either!
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Overall.very good. Will probably stay again. We noticed several areas where interior trim was missing…bottom of windows in dining area, window on 2nd floor. The pool lift was not installed. In a box outside the pool area? We asked someone how long they had been open and they said almost a year.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean and quiet
The hotel is very clean and beds are comfortable. The stay was enjoyable as once we went to bed we heard not a peep. Also they now have shampoo and conditioner pumps in the shower which was great . Breakfast was great and we would book this hotel again.
Stayed 1 night in Aug 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Kimberly

Stayed 2 nights in Jul 2023

8/10 Good

LEROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephanie

Stayed 1 night in Aug 2023

10/10 Excellent

Prince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Neat and clean. Modern styling. New place. Closer to the highway. Lot of nice dining options. Nice and fresh free breakfast options too.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to go to Adventure land. It wss a 15 min drive. Lots of conveniences close by like shopping and restaurants. Nose level with traffic wasnt bad as it is tucked away from the hwy. Only complaint was there is another hotel being built close to this one and parking sucked. Especially at night with little kids.
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was newer and had all of the newer amenities that made it convenient for me during my short stay there.
Stayed 1 night in Aug 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was full bake ride filled it up Stil quiet and great service. I would stay again
Stayed 1 night in Jul 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Wonderful hotel, great amenities, kind and helpful employees- wonderful breakfast!
Stayed 3 nights in Jul 2023

6/10 Okay

Michael

Stayed 4 nights in Jun 2023

6/10 Okay

ANGELA RENEE

Stayed 2 nights in Jul 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Derrick, Lenexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again when in the area
Stayed 1 night in Jun 2023