Search Hotels Near Depot Park, Rio Linda

"100% WOULD NOT RECOMMEND Absolute horrible staff. We called to request a handicap room on 1st floor we get there the staff says we never called and called us liars. They were rude and extremely disrespectful. They demanded to know our disability and why we had a service dog. The staff was so awful we told them to cancel our reservation and went somewhere else. 100% WOYKD BIT RECOMMEND "

"Customer service is horrible. Staff is not friendly or helpful, long wait times for any concerns that need to be addressed. The hotel is advertised as a convenient location for customers traveling in and out of the Sacramento Airport but amenities like breakfast are not offered until 7am. If you have a flight that leaves at 8am or even 9am you have over paid for a hotel that makes it difficult to take advantage of the amenities advertised as part of the hotel package. The hotel is clean."

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"I feel bad writing this because my beliefs teach me to either say something positive or stay quiet. However, I believe the purpose of these surveys is to help identify issues so improvements can be made. Unfortunately, we had a very disappointing experience during our stay. When I arrived and opened the cabinet door to place our food in the refrigerator, the door immediately fell off because it was broken. I called twice requesting it to be fixed, but nothing was done. Later that night, when I sat on the bed in Room 130, the bed leaned heavily to one side and felt broken. I contacted maintenance, but I was told it was too late (around 9:30 PM) to repair it. They did offer another room, but since I was traveling with my children and we had two connected rooms, moving was not really possible because there were no other connected rooms available. The next morning, I tried to make coffee, but the coffee machine in the room was not working. I called the front desk, and they told me I could get coffee from the restaurant instead. However, when I went there, the server only allowed me one cup and said each guest needed to come personally. I understand the policy, but the front desk had informed me that since our coffee machine was broken, I could get coffee for all four of us. In the end, I only took one cup because it was not worth arguing over, and I could easily buy coffee elsewhere. Unfortunately, the issues continued. When I went to take a shower, there was a medium-sized c"

"Room smelled like smoke. Got into the room once and then the cards both stopped working. No staff on hand from 10pm-10am and got lovked out our pets locked in the room for 12 hours with no way into the room. Will never stay here again. "

"I didn't utilize either service."

"Quick check-in, friendly staff, room was spacious, comfortable, and clean. Breakfast was ok."

"Good area ,breakfast swimming pool All great"

"Rm was really nice. This is our second time here. We had the 2 bedroom suite this time. Just wished there was more kitchen stuff like plates, glasses, silverware to use. Breakfast always a plus. Good selection."