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Reviews of Hiera City Hotel

Hiera City Hotel
Turan Gunes Cd. No 72 Pamukkale Denizli, Denizli, Denizli

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 58 reviews" "
Rating 8 - Good. 12 out of 58 reviews" "
Rating 6 - Okay. 13 out of 58 reviews" "
Rating 4 - Poor. 9 out of 58 reviews" "
Rating 2 - Terrible. 5 out of 58 reviews" "

6.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nada

Stayed 1 night in Oct 2023
Response from hieracityhoteöl on 3 Nov 2023
thank u so much madam

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money hotel near Denizli bus station.
The hotel is exactly what we needed as base to visit Pamukkale and Efes (Ephesus) without lugging our baggages everywhere we go. The Denizli bus station is literally just 2-5 minutes away depending on one's pace. The staff speaks little English and does things with a lot of kindness. We were generously allowed to check in earlier (got lucky there was availability). For the price we have paid per night, I am even surprised there is a personal fridge in the room and that breakfast was included, although I didn't get the chance to eat as we always leave the hotel early. There was ample parking nearby and car rental companies are a few minutes walk away. Enterprise is within the same block towards the main avenue. The building and facilities have seen better days, but we are overall satisfied.
Stayed 2 nights in Oct 2023

8/10 Good

Nail

Stayed 1 night in Sep 2023

10/10 Excellent

Mel Clark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally worth it for the price
The hotel is situated conveniently right outside the bus station. It is also walking distance to all must try local restaurants and sweets shops. Super easy access to Pamukkale local minibus and night bus to Capadoccia. The hotel staff has been very attentive and very helpful to me during my stay, I only have positive things to say really. The hotel itself is well maintained, not the most luxurious but it is totally worth it for the price I paid. More than happy for the comfort and the service I received plus the many useful tips from the friendly staff. I would recommend this hotel to any solo traveler who needs easy access to go to Pamukkale and then to Capadoccia the next day.
Stayed 1 night in Jun 2023
Response from Hiera city hotel on 25 Jun 2023
Thanks for your good wishes. See you next time. We were glad to host you.

10/10 Excellent

changmei

Stayed 1 night in May 2023
Response from Hiera city hotel on 7 Jul 2023
THANK U SİR :)

8/10 Good

Tarun

Stayed 1 night in Mar 2023

10/10 Excellent

BigBeautiful

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good short term stay!

8/10 Good

Abdul

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Will be back next year :)
Stayed 4 nights in Sep 2022

8/10 Good

Mohammadreza

Liked: Cleanliness
Stayed 1 night in Aug 2022

4/10 Poor

Tudor

Stayed 1 night in Jun 2022

4/10 Poor

Tudor

Stayed 1 night in Jun 2022

8/10 Good

Michael

Stayed 1 night in May 2022

4/10 Poor

ali

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Médiocre
Stayed 2 nights in May 2024

6/10 Okay

JAIME

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La ubicación es excelente si necesitas un alojamiento de paso, para ir a Pammukale por ejemplo, ya que está a escasos minutos de las estaciones de tren y autobús. El personal es correcto y han tenido la amabilidad de guardar mi equipaje despues del checkout, incluso me han permitido dejar varias cosas en la nevera. El desayuno esta incluido, si bien no me resultó muy apetecible. La cama es comoda y el ambiente silencioso. La falta de limpieza es el punto negativo de este hotel, se nota que la habitación no se ha limpiado desde hace mucho tiempo, en el baño había pelos de anteriores clientes y el suelo estaba encharcado, debajo de la cama pude encontrar desperdicios varios. Las instalaciones y la habitación necesitan cierta renovación pero los servicios basicos por lo menos funcionan (ascensor, tv, minibar, etc). El precio economico hace de este hotel una opcion aceptable para una estancia corta
Stayed 1 night in Apr 2024

10/10 Excellent

Ipek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

KO

Liked: Staff & service

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y desayuno fabuloso
Stayed 1 night in Nov 2023

2/10 Terrible

Güler

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
wir waren 2 Frauen. beim Einchecken und im Hotel waren nur Männer. komische Leute. Haben uns alle schräg angeschaut. beim ersten Zimmer ging Lampe nicht. beim zweiten Zimmer ging WC nicht. Alle Zimmertüren hat man nicht richtig abschließen können. Haben Angst um unsere Sicherheit gehabt und haben das Hotel verlassen. Meldung gemacht an Expedia, die leider keine Lösung dafür gefunden hat. Schwach :/
Stayed 5 nights in Nov 2023

6/10 Okay

Watina

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

ilker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
odamız hazırdı, personel gayet neşeli ve güleryüzlü, yardımsever. Kahvaltısı gayet güseldi, genel olarak gayet güzel bir konaklama yaptık
Stayed 2 nights in Sep 2023
Response from Hiera city hotel on 9 Oct 2023
bu güzel yorumunuz için çok teşekkür ederiz efendim, her zaman bekleriz

8/10 Good

P-E

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
Installations un vieillissantes mais personnels au petits soins. Déjeuner très copieux et bon
Stayed 1 night in Aug 2023
Response from Hera City Hotel on 30 Aug 2023
Değerli görüşleriniz için çok teşekkür ederiz.

4/10 Poor

Hasan

Stayed 1 night in Aug 2023

6/10 Okay

Refik

Business traveller
Disliked: Cleanliness, staff & service, amenities
Zimmergröße und Einrichtung ist ok, Mini Fernseher, Dusche unhygienisch. Frühstück Katastrophal und ungenügend um 9;30 war fast alles leer wurde auch nicht nachgefüllt. Reesspender war defekt es gab kein Tee und kaffe
Stayed 3 nights in Jul 2023

6/10 Okay

Yusuf

Stayed 1 night in Jul 2023

6/10 Okay

Aliriza

Travelled with family
Disliked: Cleanliness, room comfort
Kahvaltıları iyi olarak değerlendirebilirim. Ancak otel genel olarak biraz eski ve temizlik çok iyi değil bu durumlar bizi üzdü
Stayed 1 night in Jul 2023
Response from Hiera city hotel on 19 Jul 2023
yorumunuz için çok teşekkürler, eksiklerimizi tamamlamaya çalışıyor ve sizlerin düşüncelerini önemsiyoruz. Umarım tekrar sizi daha iyi şartlarda misafir etme imkanımız olur .kahvaltıdan memnun olmanız bizleri çok mutlu etti

6/10 Okay

Erdem

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Hiera city hotel on 7 Jul 2023
TEŞEKKÜR EDERİZ EFENDİM

10/10 Excellent

mahmut

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel bir deneyim oldu
Otel konfor oda genişliği ve dizayn dekor, konum, kahvaltı ve hizmet olarak 10 numara, otagarin dibinde, manzarası da güzel her şeye ve her yere yakın. Pamukkale ye giden otobüsler önünden kalkmakta, kesinlikle tavsiye ederim.
Stayed 1 night in Jun 2023
Response from HİERA on 4 Jul 2023
BU GÜZEL YORUMUNUZ İÇİN MİNNETTARIZ :) TEKRAR BEKLERİZ SEVGİLER

10/10 Excellent

Yoya

Liked: Cleanliness, staff & service, property conditions & facilities
バスターミナルの目の前で勝手がいい。国鉄デニズリ駅も目の前の大通りをまっすぐ行くだけなので便利。 朝食のビュッフェも種類が豊富。日替わりらしきスープもあったのが個人的によかった（今回宿泊した他のホテルではなかった）。 最初に滞在した部屋は、宿泊エリアとしては最上階（その一つ上の階は工事中らしかった）で、エアコンも良く効いた。朝観光に出かけて午後帰ってくると天井の装飾が床に落ちてたのは笑ってしまったのだが、フロントに言うとすぐ別の部屋に変えてくれた。 ２番目の部屋は、一つ下のフロアで、冷蔵庫もついていてこの点はよかったのだが、エアコンをつけてもあまり効かなかったのと、wifiの入りが悪かったのでフロントまで下りてネットに繋げた。 宿泊客がさほど多くなかったせいもあるかもしれないが、フロントにいる間にレセプションの人が、コーヒーやチャイを無償で提供してくれてサービスがよかった。 受付のスタッフの一人が、帰宅途中のところにたまたま遭遇し、おいしい料理が食べられるところなど、わざわざ一緒に歩いて案内してくれた。
Stayed 2 nights in Jun 2023
Response from Hiera city hotel on 4 Jul 2023
ÇOK TEŞEKKÜR EDERİZ YORUMUNUZA :)

10/10 Excellent

Hasan

Stayed 1 night in Mar 2023
Response from Hiera city hotel on 7 Jul 2023
ÇOK TESEKKÜRLER EFENDİM :)

4/10 Poor

Tatiana Gimenez Garcia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
O quarto era bem espaçoso e todos os funcionários da recepção eram cordiais e prestativos. Entretanto, o quarto que fiquei fedia a cigarro, era sujo e cheio de infiltrações.
Stayed 2 nights in Jan 2023
Response from Hiera city hotel on 7 Jul 2023
THANK U :)

2/10 Terrible

Mak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor cleanless ， smelly room and old facililty. Staff poor english but helpful. Good location and price.
Stayed 1 night in Jan 2023

6/10 Okay

Teoman

Liked: Staff & service
Fiyata göre beklenti normal. Eskimiş,pekçok şey yenilenmeli. Yine,fiyata göre otelin yeri çok iyi. Turistik değil de,iş seyahati için uygun bir otel. En fazla puanı hak eden ; personel çok ilgili.
Stayed 1 night in Dec 2022

8/10 Good

Khaira Rizfia

Stayed 1 night in Dec 2022

10/10 Excellent

Bülent

Stayed 1 night in Dec 2022

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Ausblick, tolles Frühstücksbuffet
Stayed 1 night in Nov 2022

6/10 Okay

Mustafa

Stayed 1 night in Oct 2022

10/10 Excellent

Tristan

Stayed 1 night in Oct 2022

6/10 Okay

Orhan

Travelled with family
Stayed 1 night in Sep 2022

10/10 Excellent

Murtaza

Stayed 1 night in Sep 2022

6/10 Okay

Osman

Stayed 1 night in Sep 2022

10/10 Excellent

ilker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MÜTHİŞ BİR OTEL
Gayet güzel bir deneyimdi, personel, özellikle resepsiyon çok güleryüzlü, kahvaltısı harika. Mutlaka uğrayın ve kalın.
Stayed 2 nights in Sep 2022

10/10 Excellent

Fatih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Meran

Stayed 1 night in Jul 2022

2/10 Terrible

Emanuele

Liked: Staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

IRINA

Stayed 1 night in Jul 2022

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet good and spacious rooms, not so bathroom, noisy motorway beside, on the whole good compromise for 1, 2 days... Wonderfully massage and Turkish bath service for reasonable prices
Stayed 1 night in Jul 2022

2/10 Terrible

Harun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Elisabetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel comodissimo, vicino alla stazione. Buona colazione, personale educato e disponibile, camere spaziose.
Stayed 2 nights in Jul 2022

4/10 Poor

Seyfullah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022