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Reviews of Hotel City Premier

3 out of 5
Hotel City Premier
Plot 6303, Near Galleria Market, Opp., Super Mart 1, DLF City Phase IV, Gurugram, Delhi N.C.R

Reviews

5.8
Rating 10 - Excellent. 2 out of 29 reviews" "
Rating 8 - Good. 8 out of 29 reviews" "
Rating 6 - Okay. 6 out of 29 reviews" "
Rating 4 - Poor. 9 out of 29 reviews" "
Rating 2 - Terrible. 4 out of 29 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

8.8/10

Amenities

5.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Prabhat

Liked: Cleanliness, staff & service, amenities
Good staff
Stayed 1 night in May 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest service and hospitality. Rooms were cleaned too.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher, Chippendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights and a week later 2 nights. Great breakfast, a Coffee Cafe Day machine downstairs, which is a lifesaver. Good hot water. I’ll stay again!
Stayed 2 nights in Jan 2024

8/10 Good

Christopher, Chippendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Tara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Shweta

Liked: Staff & service
Disliked: Cleanliness, room comfort
No cleaning at all
Stayed 1 night in Aug 2017

4/10 Poor

Avidipto

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it.
Response from General Manager on 2 Mar 2017
Dear Guest , thank you for your valuable feed back , please help us explaining your problem faced we will surely , improve to serve you better thanks & regards Team HOTEL CITY PREMIER

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 2 days. AC worked 1 day. Food guy charged my American friend 900 Rs for one chicken tikka in my absence. I had to fight for 500 Rs to get refund. So I wouldn't stay here again.

4/10 Poor

Hitesh, Mumbai

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice hotel
Not clean and hygienic hotel. Bedsheets were old and not clean. Bathrooms were not clean. Shifted to a different hotel next day.
Response from HOTEL CITY PREMIER on 6 Jun 2016
DEAR GUEST Respected sir Greetings from Hotel City Premier!!! We apologize for the inconvenience cause to you. But sir serious action has been taken against the manager on duty and housekeeping staff. But sir please don't benchmark your this visit. Please give us one more chance to serve you better. Thanks and Regards Team-Hotel City Premier

8/10 Good

Arvind, varanasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place
Clean rooms and good service at the hotel. Loked the vicinity and definately will stay the next time. Value for money
Response from Baljinder Singh on 28 Feb 2015
Dear sir Greetings from Hotel City Premier!!! We appreciate your feedback. We would like to invite you again in the heart of Gurgaon

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
3 day stay
Rooms are not clean up to the mark Bed sheets and other things were not clean Foul smell from quilt
Response from Baljinder Singh on 9 May 2015
Greeting from Hotel City Premier !!! Thank you for your review sir. We are very sorry for your bad experience. We will do our best to provide much better facility. Please visit soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was nice. Other than some small things.
Response from Baljinder Singh on 27 Jun 2015
Dear customer Greeting from Hotel City Premier!!! Thank you for your review for our hotel. For next time we will take care of small thing. We are really sorry for inconvenience caused.

8/10 Good

aalok, jammu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice newly built hotel,
the hotel is suitiuated near mall, so almost all facilities are available nearby. hotel is newly built and facilities provided are upto the mark.

6/10 Okay

Nipun

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

sanjay, New Delhi, Delhi, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic
It was very bad experience. there was no cleanliness in the room. Quality of food is also not good enough. I would say this hotel is pathetic. I found there was no parking facility. When i was asked about that they told me we are not able to facilitate the parking facility due parking is under construction. i had to park my car on the road.

2/10 Terrible

nikita, New Delhi, Delhi, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst experience
Stay was pathetic. I clearly mentioned that m booking for a special occasion bit still the room thy gave was pathetic. AC was not working, construction was going on in the room. It was my husband's bday and thy messed up my surprise completely. Service were pathetic had to remind them for every thing water not there glass not there tea bags not there sugar not there nd what not pathetic service specially the manager who is at the reception use less don't know how to treat guests. Was my last stay would not visit again or recommend anyone

2/10 Terrible

kalyan, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waste of money to stay in this hotel
Hotel dot com should not include such a bad hotel in the booking list. This gives negative impression. I paid for AC room over 10 days stay and the hotel gave a kind of non ac room. Hotel staff looks like beggar for tips and money. All are arrogant. My advise to hotel dot com team is remove this hotel from booking list. Whoever stays in this hotel is a waste of money.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
BAD
It was not good as they informed its 3 star hotel however its an apartment

6/10 Okay

B saini, chandigarh

Disliked: Staff & service, property conditions & facilities, room comfort
Quiet Gud
its was awesome location ....its jst opp .to super mart ... i had fun ... tht location was realy near to my ofc ....

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
bad experience
useless kitchen services, no additional blankets given. whatever advertised on net was a fake, there is no satellite tv, no safe, no tea kettle etc. the bathroom of one room given to me was literally not usable.

6/10 Okay

Dan

Liked: Cleanliness, staff & service, room comfort
Clean and new and what you would expect for the reasonable price.

4/10 Poor

Nishith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
floats like a butterfly stings. like a bee
poor service. didn't get the room i booked. hotel is like a dorm. never recommend to anyone

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Our overall experience was satisfactory as the staff was very helpfull and corteous, but power cut is a big problem and it takes a lot of time to start the generator.

8/10 Good

Addicted, New Delhi

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Awesome :)
Nicely located in a calm and quiet surrounding. It feels like a different world.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay!
Conveniently located amidst Gurgaon city, this place is a newly built property and carries a high standard of accommodation with features matching those of a 3 star accommodation.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel City Premier - Recent Experience
The hotel is ok but without basic services. Staff is courteous h/ever the cleanliness of the rooms are a bit concern. Rooms have bad smell of dampness. AC does not work properly and if you order food from hotel pantry, it is costly. Overall to stay for one night, the hotel is ok if I ignore washroom cleanliness and smell in room.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

shingo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
コストパフォーマンスはなかなか。
スタッフはとってもフレンドリーです！部屋もキレイです！ ただ、ホットシャワーがほとんど出なかったです。。冬のこのエリアはホットシャワー必須なのでかなりツラい。 暖かい時期に宿泊するならオススメです。 ホテル前は小さなモールで食事には困らないです。

4/10 Poor

lucas

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel sans charme au personnel imcompetant.
Les draps pas changés depuis le dernier client. Les toilette couvertes d'urine et de poils pubien, la chasse nest pas tirée: neanmoins la languette: ces toilettes ont ete desinfectée pour votre confort est bien là!! Meme trois heure à l'avance, le personel n'a pas su me commander un taxi pour l'aeroport à l'heure. Apres tout ca, le reveille à 7h30 des marteau piqueur sur le toit: personne ne me previens de ces desagrements. Lhotel est cher mal placé, sale pas acueillant, imcompetant.