Dear Bharat, We're genuinely distressed to read about your recent stay with us. It's disappointing to hear that the room and our services did not meet your expectations. We regret that we missed the mark in making your stay comfortable. Insights like yours are essential in identifying areas where we can improve. Your remarks concerning the problem with the toilet, lack of hot water, ineffective communication from reception, and cleanliness issues are alarming. Your feedback has been shared with our team and necessary steps are being taken to resolve these issues. We are determined to enhance the quality of our accommodations. Please know that the experience you described is not characteristic of the level of service our associates strive to deliver. We wish we had the opportunity to make things right during your stay, and we assure you we'll do our best to ensure such situations do not occur in the future. We hope you'll consider giving us another chance to deliver the excellent service we're known for. Regards,Devinder Walia

Dear Bharat, We deeply regret to hear about your disappointing experience at our hotel and the serious inconveniences you had to endure. We understand the frustration of not receiving the room you booked and we assure you that such an error is contrary to our usual standards. Your feedback about the faulty facilities, especially the broken toilet, AC, and lack of hot water is distressing to us. We strive to ensure our guests experience seamless comfort and this clearly was not met in your case. We have taken immediate actions to look into these issues and prevent similar occurrences in the future. We acknowledge that the location of our property did not meet your expectations, but we always aim to provide our guests with comfortable accommodations regardless of the location. We are devastated to hear about the delays in services as prompt and efficient service is a priority for us. Indeed, it is quite troubling that our team failed to attend to your requests in a timely fashion. We value your feedback highly as it aids us in improving our services and we hope that in the future, we will have the opportunity to make up for this unfortunate experience. We believe every guest deserves pleasant stays and we aspire to make it so at all times. Regards,Devinder Walia

Dear Mr. Vishwadeep, Warm greetings from all the team at Seyfert Sarovar Premiere. On behalf of the management of Seyfert Sarovar Premiere, I would like to thank you for staying with us. At Seyfert Sarovar Premiere we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay. As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and again I am very sorry. Personally I wish to stress that we are very grateful for your support and for informing us of what happened and as such I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Seyfert Sarovar Premiere. In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding. Thank you,

Dear Valued Guest, Greetings From Seyfert Sarovar Premiere Dehradun! We regret for the inconvenience caused to you. Warm Regards

Dear Mr Rajesh, Thank you for posting your review of Seyfert Sarovar Portico, Dehradun. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

Dear Valued Guest, I am personally dismayed to know of the service which affected your pleasant stay at Seyfert Sarovar Portico, Dehradun. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at Seyfert Sarovar Portico, Dehradun. Yours sincerely, Sanjeev Pradhan Front Office Manager

Dear Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

Dear Mr Ravindra, Thank you for your positive comments. We are glad that the team made your stay comfortable.Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable.Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Sanjeev Pradhan Front Office Manager