Dear Matt,Thank you for taking the time to share your experience and we're thrilled to hear you had an excellent time staying with us! We can't wait to welcome you back again soon.

Dear Clarissa,Thank you for taking the time to share your rating with us! We're happy to see you overall had a great experience and look forward to your next visit!

Dear Elaine,Thank you for the 5 stars! We're thrilled to see you had a fantastic time staying with us and can't wait to welcome you back soon!

Dear Kevin,We appreciate your feedback and thank you for taking the time to share your review. We're sorry to hear your experience didn't meet your expectations. In the future even if our staffing is low, please know to never hesitate to contact the front desk if you're encountering any issues and we'll do everything we can to fix the problem, including any cleaning issues. We have a variety of lodging options, ranging from our luxury Lakeside Cottages to more rustic cabins where inevitably nature can creep in. We're always happy to discuss all our accommodation options to find one that fits your needs. While we are sorry that you decided to leave early, we did ensure you received a refund for the day you did not stay. We hope you'll consider giving us another chance to provide you with the wonderful Ruttger's experience we're known for.

Dear Debbie,Thank you for taking the time to share your review. We sincerely apologize for any oversight in communicating about the Oktoberfest event and any changes that might make during your visit. We appreciate you bringing the coffee maker issue to our attention but please know in the future to notify our staff and we'll do everything we can to remedy the issue. Again, we're sorry your experience didn't meet your expectations and hope you'll consider giving us another chance in the future.

Dear Gale,Thank you for the great rating! We can't wait to welcome you back soon for another memorable stay.

Dear Kelley,We love that you love it here! Thank you so much for your wonderful comments and we can't wait to welcome you back.

Dear Chuck,Thank you for your kind words! Our staff works hard to create a wonderful experience for our guests and so we're thrilled to hear that was your experience. We'll be sure to share your review with our staff and look forward to your next stay!

Dear Jera,Thank you for the perfect rating! We're happy to see you enjoyed your stay with us and can't wait to welcome you back for another stay.

Dear Ali,Thank you for the great review! We're thrilled to hear our staff made your stay more comfortable and enjoyable and we'll be sure to pass along your kind remarks. We always feel so lucky to be right on beautiful Bay Lake and are glad you were able to enjoy everything about it! We look forward to welcoming you back again soon.

Dear Amy,Thank you for the perfect rating! We're thrilled to see that you had a wonderful getaway with us and look forward to welcoming you back soon.

Dear Anthony,Thank you for taking the time to share your feedback. We're happy to hear you enjoyed the lake view as well as the great service from our staff. We are sorry for any inconvenience with limited hours and appreciate our guests' patience and understanding as we continue upgrades on a number of ongoing projects throughout the resort. We hope to have the opportunity to welcome you back and provide the kind of great getaway we're known for.

Dear Stefany,Thank you for the 5 stars! We're thrilled to hear you had a great stay and so appreciate you recommending Ruttger's!

Dear Tyler,Thank you for the 5-star rating and for recommending Ruttger's! We can't wait to welcome you back.

Dear Brett,Thank you for taking the time to share your experience. While we're happy to hear you enjoyed all the amenities, we do sincerely apologize for the inconveniences you experienced and will be looking into how we can improve. We appreciate you bringing the lock to our attention and we will ensure that it is fixed. We hope to welcome you back soon for another visit, especially when more of our renovations around the resort are complete!

Dear Mark,Thank you for taking the time to share your experience. We're happy to hear you love our corner of beautiful Bay Lake and that our staff made your stay an enjoyable one! We're sorry that your lodging wasn't the most convenient. For your next stay, we're happy to help you choose a lodging option that would work better for your needs as we have numerous options that are only one level. We appreciate your feedback, and while being tucked away in woods does inevitably mean some nature creeps in we will look into your concerns regarding how we can improve in that matter. We hope to welcome you back again soon!

Dear Miranda,Thank you for taking the time to share your review with us and for recommending Ruttger's. We're thrilled to hear your enjoyed your stay and that you made the most of all the amenities and activities we offer — with the weather it was definitely a great weekend to be out on the water! Thank you again for your kind words and we hope to welcome you back soon!

Dear Zach,Thank you for taking the time to leave a great rating. We're happy to hear you had a great stay!

Dear Shawna,Thank you so much for the wonderful review! We're thrilled to know that you had a great stay with us and were able to have a quiet and relaxing vacation. We appreciate the kind words and will be sure to share your review with our staff to let them know what a fantastic job they're doing! We can't wait to welcome you back again soon!

Dear Lawrence,Thank you for the 5 stars! We're glad you had a great time at Ruttger's and we hope to see you again soon.

Dear Tiffany,Thank you for sharing your experience. We're glad to hear that you had a nice vacation overall staying with us and that you were able to take advantage of many of our activities and amenities offered. We also appreciate your kind words about our staff — they work hard to create a wonderful experience for our guests and so we're thrilled to see that was reflected in your experience. We are sorry about that the accommodations didn't meet your expectations. We will be looking into the issues you mentioned but please know that during your stay to alert our front desk and we'll do our best to take care of any issue. If the breakfast buffet isn't for you, we would definitely recommend heading to Auntie M's for breakfast, they have great coffee and fantastic cinnamon rolls!

Thank you for the perfect rating and for recommending Ruttger's! We're happy to see that you enjoyed your stay with us and we hope to welcome you back soon for another great vacation!

Dear Robin,Thank you for the wonderful review and we're thrilled to hear you really enjoyed your stay! We'll be sure to share your review with our staff to let them know what a great job they're doing. (They certainly make our Bingo event so much fun!) We appreciate our guests patience as we're in the middle of several renovations and project throughout the resort. Our crew is working hard to continue improvements throughout the resort and we can't wait to welcome you back soon to enjoy the new upgrades!

Dear Dorothy,Thank you for taking the time to share your experience. We're happy to hear you were able to take advantage of all the activities we offer at Ruttger's! (It sounds like you may have tried out our new Gaga or 9 Square games!) Yes, we are in the midst of renovations on Alec's 9 course and we assure you it'll be worth the wait! It's going to be a beautiful course once complete. We're glad you overall enjoyed your experience and hope to welcome you back soon.

Dear Destiny,Thank you for sharing your feedback. We're sorry that the cabin you stayed in didn't meet your expectations. Please know in the future if there's any issue to alert our front desk and we'll do everything we can to fix the problem. We do have a variety of cabins at the resort that can offer either a more rustic experience all the way to a luxury experience with our new Lakeside Cottages. Before your next stay we'd be happy to talk with more about which cabin might be an even better fit!

Dear Jennifer, Thank you for the great review! Our staff works hard to create a wonderful experience for our guests and so we're thrilled to hear that was reflected in your experience. You are correct, renovations are underway and we're excited to unveil the new changes once all our projects are complete. Thank you again for your kind words and we can't wait to welcome you back again!

Dear Keith,Thank you for the kind rating. We're happy to see you overall enjoyed your stay and hope to welcome you back to Ruttger's soon!

Dear Daniel,Thank you for the wonderful review and for recommending Ruttger's! We're thrilled to hear you had a great stay with us and that all the activities we offer kept the whole family entertained – from pickleball to live music, we always aim to offer something for everyone to enjoy. We'll be sure to pass along your positive comments to our staff to let them know to keep up the great work! We truly hope to have the honor of welcoming you and your family back soon for another unforgettable getaway.

Dear Anonymous,Thank you for your review. We're sorry to hear that your experience could have been better and appreciate your feedback. Auntie M's is a great alternative for breakfast if you'd rather not do the buffet option at Ruby's. Know that it's an uncommon instance that Auntie M's runs out of pastries, it must have been a particularly busy morning! As we make continued improvements around the resort, including lodging, we will certainly use your feedback on ways we can make the guest experience even more enjoyable! We hope we have the pleasure of welcoming you back soon.

Dear Brian,Thank you for your kind words! It makes our day to hear that Bill was able to make your experience such an enjoyable one and that he could help you with everything you needed. We'll be sure to share your review with him to let him know to keep up the great work! We can't wait to welcome you back soon.

Dear Pamela,Thank you for taking the time to share your experience. We're thrilled to hear you had a great time in the pools, at the beach, and all around! As for the lodging, thank you for your feedback. We are in the process of making updates and renovations all throughout the resort, including our lodging and appreciate our guests' patience as we work on improvements. We're glad you overall enjoyed your stay and hope to welcome you back soon!

Dear Caitlin,It was such a pleasure to read your review! Thank you so much for the kind words. We're delighted to hear that we're able to be your relaxing getaway before it's back to busyness with school. We're so glad you were able to take advantage of all our amenities and we can wait to welcome you back!

Dear Yana,Thank you for your great review! We're thrilled to hear you had an excellent stay at Ruttger's and we can't wait to welcome you back soon!

Dear Scott,Thank you for the great rating! We're happy you enjoyed your stay and hope to welcome you back soon.

Dear Jason,Thank you for the great review. We're glad to hear you had a good stay and hope to welcome you back soon!

Dear Dayba,Thank you for your review and for your honest feedback. We're happy to hear that our staff were friendly and made your stay enjoyable. You are correct that we are working on remodeling projects and renovations throughout the resort and appreciate our guests' understanding as we work on upgrades. We are sorry if your experience didn't meet expectations. Thank you again for taking the time to bring these concerns to our attention and we'll use your feedback to make us better and know which areas we can improve. We hope you'll give us another chance in the future.

Dear Miguel,Thank you for sharing your experience. We're thrilled to hear that our staff were amazing and were helpful and friendly during your stay. We'll be sure to pass along your compliments to let our staff know to keep up the great job! We are sorry, however, if your experience staying with us didn't meet your expectations. With Ruttger's under new management we're excited for the continued renovations and upgrades to restore the resort where needed for our guests to fully enjoy. We will also be looking into the power failure as well to ensure that any issues are addressed. Once we've completed our renovations we hope you'll give us another chance in the future.

Dear Claire,Thank you for sharing your review with us. It's hard to beat those views over beautiful Bay Lake! We hope to welcome you back soon!

Dear Angela,Thank you for the great rating. We're glad to see you enjoyed your stay at Ruttger's and look forward to your next visit.

Dear Sonya,Thank you for taking the time to leave us a review. We're happy to hear you enjoyed your accommodations and overall had a good experience staying with us. We hope to welcome you back soon.

Dear Mark,Thank you for sharing your honest feedback. We're sorry your experience didn’t match your expectations. Each of our lodging options offer different amenities, providing a unique experience depending on which accommodations you choose. For instance, our Lakeside Cabins are more rustic compared to our newly built Luxury Cottages. Please also know that if you need anything else during your stay like extra paper towels, contact our front desk and they'll be happy to address any issues. Again, we appreciate your feedback and take your concerns seriously as we continue renovations and improvements around the resort.

Dear Kathleen,Thank you for taking the time to share your review. We are sorry to hear that your experience staying with us could have been better. We appreciate our guests' understanding as we're in the process of a number of improvements throughout the resort, including our golf courses; our crew is working hard to ensure they're in excellent condition. We also looked into your concern on moving rooms. While we don't have a record of the move under your name and none of our North Bay Golf Condos overlook a service garage we are sorry if there was any inconvenience in your lodging. If you'd like to discuss anything further, our staff would be happy to answer your concerns with a phone call.

Dear Gary,Thank you for taking the time to leave us a review and for your feedback. We're sorry to hear that your stay with us didn't meet your expectations. As we transition under new management we appreciate our guests' patience and understanding as we assess improvement projects and continue renovations all throughout the resort. We do apologize if the A/C unit wasn't working properly. Please know to contact the front desk immediately and we'll work to fix any issues you have. Again we're sorry if your experience could have been better and we hope you'll give us another chance in the future.

Dear E.Thank you for the taking the time to share your review with us. It's also very important to us to keep what makes Ruttger's so special while continuing to make much needed renovations and upgrades to improve guest experience. We can't wait to welcome you back soon to enjoy everything you love about Ruttger's!

Dear Jennifer,Thank you for taking the time to share your experience. We're sorry if it didn't meet your expectations and that it could have been better. For each of our activities, including our Aqua Adventure, kids must register in advance so our staff know who is showing up and can provide the right amount of equipment and staffing. And for our floats, they must be at a certain distance and depth for our guests to enjoy them safely. We do apologize for the issues with your pull out bed and fridge. Please know in the future to contact the front desk and we'll take care of any problems immediately. We appreciate your feedback and hope you'll give us another chance in the future. If you'd like to discuss anything further don't hesitate to reach out.

Dear Ingrid,Thank you for the great review. We're glad to hear you overall enjoyed your stay in the Bay Lake Villas! We appreciate your feedback and will certainly take it into account as we continue renovations and updates around the resort. We hope to welcome you back soon!

Dear John,Thank you for taking the time to leave a review and for sharing your feedback. We are currently in the process of exciting renovations and improvements around the resort! We certainly appreciate our guests' patience and apologize for any inconvenience until we finish up the projects. We hope to welcome you back to enjoy the new upgrades when complete!

Dear Viveca,Thank you for sharing your experience with us and for your kind words about our staff. We'll be sure to pass along your compliments! We're glad to hear you had a great stay and as we continue improvements around the resort we appreciate your feedback on ways we could make our guests' experience even better. We look forward to welcoming you back soon!

Dear Erin,Thank you for sharing your experience and for the great review! We're thrilled to hear you had a wonderful weekend with us and were able to take advantage of our new beach inflatables. We can't wait to welcome you back again soon!

Dear Jon,We appreciate you taking the time to share your experience and for your honest feedback. We are in the middle of exciting renovations all throughout the resort and appreciate our guests' patience and understanding until we complete the upgrades. As work on renovations we will certainly take into consideration your feedback on areas we can improve upon. We sincerely apologize if your experience checking in and with some of our staff didn't meet your expectations. Know that it is an uncommon instance and we will look into your concerns. Thank you again and we hope you'll give us a second chance once our new renovations are complete.