Deep Lake

There is a discrepancy between rooms on hotels.com vs the assignment at hotel. I reserved classic 2 queens and was given classic double (1 bed). The front desk was accommodating and found a double bed room. The hotel is in great location, directly across from Public gardens. Staff was helpful & friendly. Nespresso and complimentary bottles of water provided. At the top of the hill (from waterfront) which can seem difficult at end of day of being tourist. Would definitely stay there again.

Beautiful property, definitely would recommend.

While the property offered reasonable accommodation, it is not a hotel. There are no services, amenities or support on site and was operated more like a studio apartment for rent. It was clean, reasonably maintained and had some kitchen equipment but I am not sure why it needed a full size dishwasher when there was no stove or microwave to cook with. The supplied 4 cups, glasses and plates would never fill it! The main issue with the place was parking. It was a nightmare and really impacted our trip. There is parking outside the hotel but it is limited to 1 hour. Neighboring streets are 2 hours, plenty of business lots but all restricted with threats of towing, we could not even find a paying lot anywhere close. We messaged the front desk to ask for suggestions and no one ever replied. We spend most of our 4 days trying to work out where to leave the car and then street cleaning added an extra complication. We ended up with a parking ticket and seriously considered leaving a day early because of the hassle. Decent accommodation but they should come to an agreement with a local business to use underutilized parking lots.