Interior entrance

Reviews of Darwin Esplanade Central

3 out of 5
Darwin Esplanade Central
88 The Esplanade, Darwin, NT

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.0/10

Cleanliness

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Peter B on 2 Apr 2024
Dear Heather,Thank you for taking the time to review Darwin Esplanade Central. We're pleased you had a positive experience overall and look forward to your return visit someday soon.Kind regards,Guest ServicesDarwin Esplanade Central

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Peter B on 5 Mar 2024
Dear John,Thank you for choosing to stay with us and for sharing your feedback. We're ecstatic that you had a splendid stay, that you gave us a perfect rating and that you enjoyed our service and facilities. We appreciate your support and your compliments. We hope you had a marvellous time in Darwin and that you will visit us again soon.Kind regards,Guest ServicesDarwin Esplanade Central

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
Excellent hotel I will stay there next time I’m in town good location, very obliging staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Peter, Alice Springs

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location and facilities were ideal for my purposes.
Stayed 4 nights in Sep 2023
Response from PeterB on 11 Sept 2023
Dear Peter,Thank you for your excellent review. We are happy that you loved our location and facilities and that they suited your needs. We appreciate your feedback and hope to see you again soon.Kind Regards,Guest ServicesDarwin Esplanade Central

6/10 Okay

Barry

Business traveller
Liked: Cleanliness
No microwave or toaster or crockery and cutlery
Stayed 4 nights in Sep 2023
Response from PeterB on 11 Sept 2023
Dear Barry,Thank you for your review. We are sorry to hear that you were disappointed with missing items in your room. We would like to inform you that we do have these items available upon request at the reception.We appreciate your feedback and hope to improve our service in the future.Kind Regards,Guest ServicesDarwin Esplanade Central

8/10 Good

Linda

Liked: Cleanliness
The position was great, near the Esplanade view but also convenient to shopping and restaurants.
Stayed 2 nights in Sep 2023
Response from PeterB on 11 Sept 2023
Dear Linda,We're delighted to hear that you enjoyed our convenient location near the Esplanade and the ease of access to shopping and restaurants. Thank you for sharing your positive experience with us. We look forward to welcoming you back in the future.Kind Regards,Guest ServicesDarwin Esplanade Central

6/10 Okay

Paul

Does the job but that’s it.
Stayed 1 night in Aug 2023
Response from PeterB on 11 Sept 2023
Dear Paul,Thank you for your feedback. We appreciate your comments and are glad to hear that we met your expectations. If there's anything specific you'd like to see improved, please feel free to let us know.Kind Regards,Guest ServicesDarwin Esplanade Central

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 10 nights in Aug 2023
Response from PeterB on 14 Aug 2023
Dear Suzanne,Thank you for taking the time to share your stay with us. We are thrilled to hear that you enjoyed our location and we hope to have the pleasure of welcoming you back soon.Kind regards,Guest Services,Darwin Esplanade Central

8/10 Good

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel and the property grounds were very well kept. The Hotel is in an excellent location closed to shopping and dining options.
Stayed 2 nights in Aug 2023
Response from PeterB on 14 Aug 2023
Dear Rosa,Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel and property grounds well kept and that you enjoyed our location and dining options. We appreciate your kind words and we hope to have the pleasure of welcoming you back soon.Kind regards,Guest Services,Darwin Esplanade Central

6/10 Okay

joshua

Business traveller
no windows, bad ventilation, old fittings, furniture and carpet, grumpy staff.
Stayed 1 night in Jul 2023
Response from PeterB on 7 Aug 2023
Dear Joshua,Thank you for taking the time to share your feedback about your recent stay We are sorry that you encountered issues with windows, ventilation, old fittings, furniture, carpet, and staff. We apologise for any inconvenience caused and will take your feedback into consideration to improve our facilities and services.Kind regards,Guest ServicesDarwin Esplanade Central

2/10 Terrible

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from PeterB on 24 Jul 2023
Dear Ben,We are very sorry that you were unhappy with your stay. We would appreciate it if you could share more details about what went wrong and how we could improve our service and facilities. We hope you will give us another opportunity to offer you an improved experience,Kind regards,Guest ServicesDarwin Esplanade Central

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, very helpful and easy to converse with….room was great for the price…bed comfortable and linen was clean…very happy with my stay and will stay again and recommend to anyone to stay here….
Stayed 1 night in Jul 2023
Response from PeterB on 17 Jul 2023
Dear Wendy,Thank you for taking the time to leave a review of your stay. We're delighted that you rated your experience 5 out of 5 and found our staff welcoming, helpful, and easy to converse with. We appreciate your feedback and are glad to hear that you would stay with us again and recommend us to others.Kind regards,Guest Services,Darwin Esplanade Central

4/10 Poor

Unchalee

Stayed 1 night in Jun 2023
Response from PeterB on 26 Jun 2023
Dear Unchalee,We are sorry to see your low rating. We would appreciate it if you could share more details about what went wrong and how we can improve our service and amenities. We hope you will give us another chance to redeem ourselves and show you our true standards of quality.Kind regards,Guest ServicesDarwin Esplanade Central

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very close to the city center and lots of good bars and restaurants. Friendly and courteous staff and management. A great place to stay in Darwin.
Stayed 3 nights in Feb 2023
Response from PeterB on 9 Mar 2023
Dear Robert,Thank you for choosing to stay with us and for sharing your experience on Expedia. We are thrilled to hear that you had an excellent stay with us and rated us 5/5!.Our staff and management strive to provide exceptional service and ensure that every guest has a comfortable and enjoyable stay. We are pleased to hear that we were able to meet your expectations and that you found our location convenient.Thank you for your kind words. We wish you safe travels and hope to have the pleasure of welcoming you back soon for another great stay. Kind Regards,Guest ServicesDarwin Esplanade Central