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Reviews of Super 8 by Wyndham Ringgold/Chattanooga Area

2 out of 5
Super 8 by Wyndham Ringgold/Chattanooga Area
5400 Alabama Hwy, I-75 exit 348, Ringgold, GA

Reviews

6.2
Rating 10 - Excellent. 34 out of 208 reviews" "
Rating 8 - Good. 58 out of 208 reviews" "
Rating 6 - Okay. 46 out of 208 reviews" "
Rating 4 - Poor. 31 out of 208 reviews" "
Rating 2 - Terrible. 39 out of 208 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from MaKayla - Corporate Director of Sales /Marketing on 16 Apr 2024
Bernard, We appreciate you providing feedback on your stay!

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty, food on the remote for the tv. Box monted to the back of the tv so you had to stand to the side to change channels. Front desk clerk acted like you were bothering her asking any questions regarding room. Wet spot on the floor of the room. Will not stay here again.
Stayed 1 night in Mar 2024
Response from MaKayla - Corporate Director of Sales /Marketing on 8 Apr 2024
Laura, We are truly sorry we did not meet your expectations during your stay. This review has been sent to the property and team members including the housekeeping staff. Let us know what room number you experienced this issue in as we want to make sure and address these issues and also discuss this issue further with you. Can you tell us more about your challenges with the hotel desk clerk? Please reach out to mwilliams@fsghotels.com.

8/10 Good

Erick

Liked: Amenities
The shower was not working properly.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Our apologies for any inconvenience during your stay. We will work on repairing the problem and make it right!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, quite, cleanliness. The only thing i didn't like was there wasn't enough parking space where my room was located
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Hi Brenda,Thank you for your all 5 review of your recent stay at the Super 8 Ringgold. We are so pleased to see you enjoyed your time with us and hope to see you again!

10/10 Excellent

Laurie

Travelled with family
Great staff, location, and very nice room.
Stayed 1 night in Feb 2024
Response from GM on 3 Mar 2024
We are glad your experience was great during your stay! We hope to see you again soon.

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Brandy

Liked: Cleanliness, staff & service, room comfort
One night getaway
Room was good but tv was confusing to work. The remote only worked if you manually turned the tv on and put it on the right input but other than that it was just fine for a night away from the kids
Stayed 1 night in Jan 2024

10/10 Excellent

howard

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Valerie, London

Stayed 1 night in Dec 2023

8/10 Good

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for the price
Stayed 1 night in Dec 2023

8/10 Good

gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just thought the breakfast could have been better. No milk for the cereal. No bread for toast. Coffee bad not hot no tasteThis wasat 745 am
Stayed 1 night in Dec 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

brandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Harshkumar Sakaria

Stayed 1 night in Jan 2022

4/10 Poor

Shirley, Georgetown

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I thought the room was dirty. Wore my socks to bed cause the floor liked dirty. Tub was dirty bathroom floor dirty. The girl at check in wasn’t very nice or friendly. The one in the morning when we left was very nice. Made coffee early so we had one for the road.
Stayed 1 night in Jan 2022

2/10 Terrible

David, Ooltewah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepaid thru Expedia, yet upon check-in the mgr (black man) tried to extort payment from me saying the card used for payment was declined, yet I had both the Expedia and Amex receipts. He kept telling me I needed to book directly with the hotel to avoid this issue. Total BS lie and borderline scam artist. The electronic door lock on the room (108) was not working, and only way to enter was to get mgr to let us in with his manual key. Bed sheets were filthy and many nastt stains. Room reaked of cigarette smoke. We understand times are tough but this was disgusting; never again will I stay there.
Stayed 1 night in Dec 2021

10/10 Excellent

Shauna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great until check out. Our ride was delayed in traffic and clerk stated that we would need to exit yhe room and wait on our ride outside. Our ride was delayed by 10-15 minutes, but we were exoected to await it outside in thr winter cold.
Stayed 2 nights in Nov 2021

2/10 Terrible

Stephen

Travelled with group
Disliked: Staff & service
Stayed 1 night in Nov 2021

6/10 Okay

carl

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Bathroom poorly maintained. Tub had a hole in it couldn’t use it. Shower didn’t work. Handicapped accessible bathroom has a toilet so low a person could not get up unassisted. Continental breakfast a joke even by continental breakfast standards.
Stayed 1 night in Oct 2021

2/10 Terrible

JEFFREY L.

Stayed 1 night in Oct 2021

2/10 Terrible

Kristy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay ever! I was given 2 smoking rooms when I requested 2 non-smoking rooms because I have 2 families with ashmatic children! The lady working was horrible at her job and didn't care to accommodate anything and there was hair in the tub sheets were dirty and they have bed bugs! Then the lady refused to approve a refund even though we were only checked into the hotel 3 hours before we found a bed bug! I even took the bed bug down to her as proof!
Stayed 1 night in Sep 2021

2/10 Terrible

BRIAN

Stayed 2 nights in Aug 2021

2/10 Terrible

Steven

Disliked: Staff & service
pay more stay elsewhere.
I booked a room at the Villa hotel and ended with this room st the Super 8. Confused as to why. no explanation given. The hotel had no coffee no vending machine for drinks. The snack machine was almost empty. It was not very enjoyable.
Stayed 3 nights in Aug 2021

8/10 Good

Michella

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Yuriy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Andrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they steal my money
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely decorated, comfortable beds and cozy room. Walking distance to shopping and food. Staff super friendly.
Stayed 3 nights in May 2021

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Right next to a fast food restaurant.
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room dirty, linen had stairs, bugs and bedbugs.
Stayed 1 night in Jun 2021

6/10 Okay

john

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most despicable and filthyest place I've ever seen in my life. This property should be condemned.
Stayed 3 nights in Jun 2021

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Complete dump room was filthy etc
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
I liked that there were places to eat within walking distance.
Stayed 3 nights in May 2021

2/10 Terrible

PAUL

Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It wasnt the same as the pictures projected, as a matter of fact it was a very old motel. The shower didnt work in the first room , then the tv quit the next morning. The lady did give us a better room for our second day. We paid 89.95 plus tax for a 40.00 room.I will not ever use expedia again, nor would i stay at this motel again.
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I was given a key card for a room with a broken lock. When I went down to get another key made The desk clerk didn't attempt to make a new card. She went to the room, opened the door with a pass key. It was then I was reluctantly informed that I would have to get the staff to open the door every time I needed to enter the room for the next 7 days. I refused the room and went to another hotel.
Stayed 7 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel was pretty smelly of smoke. The room was just ok. And the receptionist had to let us in our room as they didn’t have a key to give us, weird.
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would never stay here again. The rooms feel suffocating, there room echoes when you talk and I found a few bugs. The bathroom was the only redeeming aspect
Stayed 1 night in Mar 2021

2/10 Terrible

Annette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe, so terrible had to leave
It was so bad we had to leave and did not even stay there. Still trying to get my money back. After checking in, I was told the door was faulty The lock on the door did not work and we would need a staff member to let us in the room Every time. No other options were given. There was no place to park in the parking lot, it was totally full. It appeared that people were smoking drugs on the 2nd floor walkway. The picture we saw on Hotels.com said it was a hotel and looked that way. It was a motel and not advertised this way. Not sure I will ever use hotels.com again. Feels like a bait and switch. I was also charged much more thru hotels.com than I would have paid directly to the hotel. I need a refund!
Stayed 1 night in Mar 2021

2/10 Terrible

Tad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING WARNING WARNING!!!!!!!!!!!
Paid thought Hotels.com then the hotel charged my credit card also, even though they said repeatedly the pending charge would go way. Now I have to waste my time getting my money back from the thefts. WARNING WARNING WARNING!!!!!!!!!!!!
Stayed 2 nights in Mar 2021

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A $40 room for a $90 charge
Stayed 1 night in Feb 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Even with the renovations the room smelled like a gym, the bedding was definitely not clean.
Stayed 2 nights in Jan 2021

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020