Cwmtaf Holidays from £196

I was disappointed, it felt like I was stepping back into the 1970s, with a scruffy room, paint on windows from redecorating and damaged fittings in the bathroom. Roof panels were missing in the corridor and there was a feeling of the place being poorly maintained. I always strip my bed in the morning when staying in hotels - when I did this I found the duvet was in very poor condition, torn and falling apart. The bed was uncomfortable, with a feeling hat springs are broken. The continental breakfast was poor, he croissants were a few days old and stale and despite there being a coffee machine behind the bar, the only coffee available was instant, in a tin beside the hot water. I was in the bar in the evening, the seats were very worn out and uncomfortable, a number of the on-tap beers weren’t available and there were issues with taking card payments.

Beds are damaged ,my kids are complaining their back is hurting from the bed,I checked underneath the mattress theirs some towels under mattress is holding the mattress up cause the bed is already damaged

Lovely hotel and very helpful staff. Excellent food. Disappointed with the spa facilities, certainly not luxury. Massage rooms were in a hut next to the swimming pool. You had to walk behind the reception desk and through the swimming pool to get there. There was no relaxation room. Enjoyed the massage but for the price I had hoped for some luxury and somewhere to lie down and chill afterwards. Also you have to go through the tiny gym to get to the hot tub and if someone is using the treadmill you can hear the thumping when in the hot tub. Not very relaxing