Search Custonaci Cottages

"Great location, good breakfast, lovely room looking out on the courtyard. Staff very helpful when you have a query or ask for help about buses etc!!"

"Beautifully quaint hotel, in a great location, with extremely friendly staff and a lovely breakfast included. We will definitely return and will be happy to recommend to our friends."

"Nice and convenient location and friendly staffs "

"Friendly staff. Clean room. Amazing views"

"Staff was efficient and friendly. Room was well equipped. "

"Convenient location to Palermo airport, Breakfast is nice to have before catching a early morning flight."

"Beautiful hotel, modern rooms , great bathrooms. Pool was lovely and location unbeatable. Breakfast needs improving, too many cakes and not enough healthy options, we saw lovely fruit in the super market, yet the breakfast only had melon. A better selection of yogurts, some cooked to order options would be a bonus or offer rooms on a room only basis and let the guest have breakfast in a local cafe. To make this hotel outstanding it would be great if it was adult only, too many annoying children in the pool and making a racket at breakfast.However I would still return given these gripes ! All the staff were lovely, especially Marco at the pool."

"My friend and I stayed at this hotel. We arrived on Sunday morning. We have friendly shuttle driver drop us off at the apartment and we were told receptionist won't be arriving until an hour. He suggested to go have breakfast which we did. Two hrs later we came back to the apartment tried to check-in. We saw a fews guys then they left. We approached receptionist, who seem confused and unfriendly look at us and I have to initiate about checking-in. He said apartment was not cleaned yet, but will be later. He hands us key and said come back after cleaning done and he will text and let us know. He explained apartment will be cleaned daily and towels will replace on 3rd day. Three hrs later we got text we can moved into room. It was not what we see on hotel.com advertisement. It was not as clean, bed was not made. There were no blankets or pillows. We have to look around for pillows and blankets that were placed in dresser and armoire. So we have to make our own bed. We used the same towel the whole week There were no towels replacement. Not as clean or sanitize. Each day they only come and pickup trash. No cleaning and no cleaned towels that was promised. Time to leave apartment for our flight on last day. We were told we need to pay 25 Euro while contracts said free shuttle from and to Airport. It was free from airport, but we have to pay going back to airport. It was misleading. I would not recommend this apartment. Very bad service."

"Staff are very attentive and professional. Smooth check in and room/hotel exactly as discribed. Would definitely stay again if we return. Great location."