Search Hotels Near Custom House Maritime Museum, New London

"Very disappointing stay overall. The hotel looks completely different in person than it does in the pictures online. From the outside it seems acceptable, but inside the property felt extremely old, poorly maintained, and neglected. There were damaged walls, ceilings in bad condition, carpet coming loose in several areas creating a tripping hazard, and a strong unpleasant smell in the pool area that was very difficult to tolerate. The breakfast was also very poor. I also did not feel the situation involving my service dog was handled professionally or with much understanding, which was especially disappointing. The overall atmosphere of the hotel honestly felt uncomfortable and poorly maintained. I normally do not like leaving negative reviews, but I believe future guests deserve an honest description of the experience before booking."

"The check in was easy and the staff was nice. The room and bathroom looked clean but smelt like cigarettes. The bed was uncomfortable. Lots of dogs barking from other rooms."

"This place was easy find, right off the highway. Check in process was a breeze. Staff was very accommodating. My boyfriend bought a few beers from the desk. Rooms were clean. We were going to a concert at Mohegan sun. 15 minute drive to the casino. I did not eat breakfast because I was hungry over, but my boyfriend, brother and SIL did My boyfriendvl said it was good He had sausage, homefries and eggs. Good price for a clean hotel Will stay here again if in town."

"Clean room; Very attentive and accommodating host (William). Highly recommend. "

"Many stains in the room and the sink was unable to drain. Did not use shower due to how gross the tub and curtain were. "

"The location is perfect. The property is clean as always."

"The house was clean, and the kitchen and bathroom were recently updated."

"For a low budget place rooms are always clean... They are trying to update the place. Staff is always friendly.. "

"Clean and well appointed."