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Reviews of Inca Wasi Plaza

3 out of 5
Inca Wasi Plaza
Portal de Panes 147, Plaza de Armas, Cusco

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 83 reviews" "
Rating 8 - Good. 27 out of 83 reviews" "
Rating 6 - Okay. 12 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 5 out of 83 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 2 nights in Mar 2020

8/10 Good

elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Great location. Very small rooms, no hot water or water pressure, no WiFi, very loud at night and very hot.
Stayed 3 nights in Jan 2020
Response from INCAWASI PLAZA on 3 Feb 2020
We apologize for the inconvenience and we aprecciate your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the breakfast buffet, beds for each kid and being right on the Plaza de arms was awesome to get out and enjoy Cusco. Great location for a hotel.
Stayed 4 nights in Nov 2019
Response from INCAWASI PLAZA on 10 Dec 2019
Thank you for staying with us.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from INCAWASI PLAZA on 23 Nov 2019
THANK YOU FO STAYING WITH US

10/10 Excellent

Verified traveller

Stayed 12 nights in Oct 2019
Response from INCAWASI PLAZA on 31 Oct 2019
THANK YOU FOR YOUR PREFERENCE

6/10 Okay

Ray

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We booked for 3 nights. Staffs was nice and helpful. We unlucky, got room No.300 on 3rd floor. Bad atmosphere, many hairs on bed and very where. Bathroom was small and dirty, slowly to drain in shower area. NO Signals for wifi connected. We got sick after one night. We decided to check out and find new Hotel in around there. They tried to change a new room for us but we got sick and feeling bad already, can't wait. Other rooms may be good but we were unlucky.
Stayed 3 nights in Sep 2019
Response from INCAWASI PLAZA on 16 Oct 2019
We apologize for the inconvenience.

10/10 Excellent

Jenny, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convient, the location is very safe. Lots of tourist police every where. They even have local tour operators and free walking tour operators at the front door. Along with ample restaurants and money changers within 1 min walk. Overall the property is beautiful, the breakfast has made to order eggs, sausage, french toast, reg toast, coffee, tea, fruits and ham and cheese etc.
Stayed 2 nights in Sep 2019
Response from INCAWASI PLAZA on 26 Sept 2019
Thank you for your preference.

10/10 Excellent

u.s.travler, seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place. clean, flexible, friendly and so conveniently located right on the main plaza. you can store luggage for free if you leave for few days ( we went trekking) and have reservation on your return. they also have coco leave tea all you can drink. the room is very small and no refrigerator or hair dryer but we did not need them. hot water for shower.
Stayed 1 night in Aug 2019
Response from INCAWASI PLAZA on 12 Sept 2019
Thank you for your preference.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from INCAWASI PLAZA on 12 Sept 2019
Thank you for your preference.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Is right there in plaza de armas friendly stuff helpful in every way
Stayed 3 nights in Aug 2019
Response from INCAWASI PLAZA on 12 Sept 2019
Thank you for your preference.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the rooms were clean, breakfast was good, the location was fantastic. Overall, would totally come back and stay here.
Stayed 1 night in Jun 2019

6/10 Okay

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Inca Wasi
Clean hotel with friendly staff & rights off the central square! Rooms are a little loud, given that the inner courtyard echoes. Worth it for the price point though!
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location if you want to be in the heart of all the Cusco action.
Stayed 2 nights in Oct 2018
Response from Hotel Inca Wasi Plaza on 10 Nov 2018
Hi, Mrs. Sharra, it is a pleasure to meet you again, the Sunat requires us to register all the passengers and the main square is always closed. likewise we will take your opinion very much in mind to speed up the process a big hug and we hope to see you again soon a big hug from the entire team of the Hotel Inca Wasi Plaza

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Hotel Inca Wasi Plaza on 10 Nov 2018
we are very pleased that you enjoyed your stay in our facilities a big hug from all the team of the hotel inca wasi plaza

8/10 Good

Sarah, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location on the Plaza, no better place to stay for convenience No in room facilities like a fridge ect. but that wasn't an issue for us.
Stayed 3 nights in Oct 2018
Response from IncaWasi on 3 Nov 2018
Hola Señorita Sarah un saludo en nombre de todo el equipo de el Hotel IncaWasi nos alegra mucho que haya disfrutado su estancia y esas observaciones las tomaremos muy en cuenta. Muchas gracias

8/10 Good

Gagandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is pretty good for the price you pay. Awesome location and friendly staff!
Stayed 2 nights in Oct 2018
Response from IncaWasi on 3 Nov 2018
Nos Alegra profundamente que su estancia en nuestras instalaciones haya sido placentera Sr Gagandeep esperamos que pueda volver nuevamente. un abrazo en nombre de todo el equipo de el Hotel Inca Wasi

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 1 night in Jul 2018
Response from IncaWasi on 3 Nov 2018
Nos Alegra enormemente que haya disfrutado su estancia en nuestras instalaciones. Hasta luego

8/10 Good

Carl

Liked: Cleanliness, staff & service
Great location and service
We stayed three nights at the hotel, while we explored Cusco. The hotel was functional and nice, and the staff outstanding. Arriving late (5:00 am) was no problem. Excellent location.
Stayed 3 nights in Jul 2018
Response from HotelIncaWasiPlazaCusco on 6 Oct 2018
Thank you for choosing us, we are extremely pleased with your comfortable stay in our facilities

10/10 Excellent

Beny Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 3 nights in Jul 2018
Response from HotelIncawai2018 on 6 Oct 2018
We are grateful for choosing us and have had a good time

10/10 Excellent

Nina, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean, staff friendly, 100% recommended
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked and then was informed at 3;30 in the morning the day before Check in that they had no rooms.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
On the plaza. Friendly staff
Room 300, hot water only lasts about 4 minutes for the shower. The staff seems ok with that.
Stayed 1 night in Jul 2018

6/10 Okay

Kailey, Oklahoma

Liked: Cleanliness, staff & service
Nice staff, terrible hotel
I don't want to discredit the staff at all. They were really nice. But the hotel itself was no. Let's start with the fact that you can hear EVERYTHING outside of your hotel room. It was so loud. The water would turn off right in the middle of our shower. The electricity would go out sometimes. I would not recommend.
Stayed 3 nights in Jun 2018
Response from Inca Wasi Team on 29 Jun 2018
Dear Kailey, We are really sorry about your experience. However, we told every guest about the improvement of the electricity in the hotel, Just 02 days the hotel wax fixed in electricity system. Now, everything is working in normal way. Hope you come back soon.

10/10 Excellent

Maria, Nogales, AZ and Nogales, Sonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location at the historical center in Cusco. Very efficient and corteous personnel. Special congratulations to Manuel for the special mix of flavors and emotions he combines with his food. A big hug for him and Annie for their unforgettable service.
Stayed 8 nights in May 2018
Response from Liset Huillca Alosilla on 11 Jun 2018
Dear Maria Many thanks for taking time to rate us! Annie and Manuel send you a special hug!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location. Rooms have no central heating but the temperatures were tolerable.
Stayed 9 nights in May 2018
Response from Liset Huillca Alosilla on 11 Jun 2018
Dear guest many thanks for taking time to rate us on expedia.com

8/10 Good

J.m rolo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hostel, great location, great staff
Nice room, petite.. but cute. Service great.. breakfast great.. location is awesome.. right in the plaza so no need to walk much..
Stayed 1 night in May 2018
Response from Liset Huillca on 12 Jun 2018
Dear guest, many thanks for taking time to rate us!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Liset Huillca on 12 Jun 2018
Many thanks! We wish you all the best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and caring.
Very friendly staff and great location. Rooms and washrooms were a little small though. Also would advice them to get heaters
Stayed 2 nights in Apr 2018
Response from Liset Huillca on 12 Jun 2018
many thanks for taking time to rate us, We are working to improve the size of washroom.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Centrally located, very short walking distance to all major attraction, friendly helpful staff. Good hot water for the cold days when we were there. Average facilities but ok for what we paid for. Highly recommend hotel to stsy in Cusco.
Stayed 2 nights in Apr 2018
Response from Liset Huillca on 12 Jun 2018
Many thanks for taking time to rate us! We wish you all the best!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
We stayed at the Inca wasi two nights total but with a night off in between to go to Machu Picchu. The staff were all very friendly and helpful. The only thing that was a little frustrating was them having a little difficulty finding our reservation since it was not made directly with them. This was not a major issue though and quickly resolved and may have been related to last minute booking the day before. Overall very satisfied with our stays there. Great location on the main plaza of Cuzco, great price, would stay again
Response from Liset Huillca Alosilla on 11 Jun 2018
Dear Victoria Many thanks for taking time to rate us

10/10 Excellent

PC, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
Would definitely recommend. Nice and clean with friendly people and a good breakfast. We stayed in a 4 bedroom in the first floor. The front desk was very accommodating. They prepared breakfast to go for all of us - it was very nice of them. The location was great - right in the plaza where the Cathedral was located. We had a great experience.
Stayed 1 night in Mar 2018

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great location with friendly service. We arrived before check in on our first night and still were able to check in. We left our luggage in storage on and off for days and they were fine with it. We rented a room for a morning after a night on a sleeper bus and were charged the full price of a night which we were a little diaappointed about. They also printed a flight pass with no problems at all.

4/10 Poor

Dave, wisconsin

Disliked: Property conditions & facilities, room comfort
Noisy. Basic and bathroom was not good.
Bathroom water not always hot. Our room was under the canteen and the noise came through the ceiling early in the morning as people got breakfast. Breakfast was skimpy and basic. Hotel was generally noisy during the night; I was woken by noise a lot.
Stayed 3 nights in Feb 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location
Pros: You’re right across from the central square and can walk anywhere; rooms can fit 4-5 people so useful for cost savings if traveling with group. Cons: rooms only have windows to the courtyard/hall - from a security prospective this isn’t ideal. Slower WiFi. Hard beds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and great location on the plaza mayor. Small rooms but value for the price.
Stayed 1 night in Feb 2018

8/10 Good

Dsol, Houston

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, small spaces
Location at the Plaza de Armas. Close to pretty much anything you want to do or see in Cusco. Staff was awesome and extremely accommodating. They securely held our bags while we took an overnight trip to Aguas Calientes and as we waited for our afternoon flight. Rooms and bathrooms are a bit small, but as we only used this to sleep and shower, would recommend!
Stayed 1 night in Feb 2018

8/10 Good

Nico, Sydney, Australia

Liked: Staff & service, property conditions & facilities
Location, Location!
In terms of ease it doesn't get much better than this. Situated right on the main plaza of Cusco it makes life as a foreigner very easy and safe. The rooms themselves are okay and fill their needs as somewhere to get some rest. Hotel is not incredibly sound proof so expect to hear what your neighbors are up to!
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome time in Cusco, and the staff was great! They helped in anything and everything!
Stayed 1 night in Jan 2018
Response from reception on 26 Jan 2018
many thanks!

10/10 Excellent

vicente, st louis mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at winca wasi hotel
I really enjoy staying at inca wasi hotel I reqlly recomrnded is right in front of la plaza de armas , all the hotel member were very nice, the rooms clean, andn a good price
Stayed 5 nights in Jan 2018

2/10 Terrible

vannesa, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I first arrived to the airport no one was there to pick us up all though we had already confirmed with the hotel days prior. Then we arrive and they couldn't find our reservation. It was passed the check in time and our room was not ready. We paid the little extra for the queen size double room which turned out to be a queen bed and a small bathroom made for one person and a tiny shower. There's no ventilation so there was a mold smell. There are rules to the hostel, one of them being no alcohol and returning the room key every time you leave. This was not the hotel I was looking at clearly because there is no balcony or patio although it is listed. The free breakfast is ham, cheese and fruits. So if you're thinking you're getting a free buffet breakfast you're wrong. I wouldn't recommend this to any of the people I know.
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and excellent location
The only recommendation will be to get mattres that are more comfortable. Service was excellent Staff is great- made me feel welcomed Excellent breakfast
Stayed 1 night in Jan 2018

10/10 Excellent

Peter, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel in the centre of the main square
The hotel could not be better located and the bed was the most comfortable I've ever slept in. All amenities are within easy walking distance. I would definately stay here again
Stayed 5 nights in Dec 2017
Response from Alan on 28 Dec 2017
Good morning esteemed Peter James. We love being able to attend you in our beloved Cusco and be part of your experience of the Inka Trail. We will be happy to welcome you again. greetings coordiales. incawasi plaza-Cusco

2/10 Terrible

Mirjam, Cusco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was gesloten! Ik moest op zoek naar een alternatief.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación
Excelente ubicación y el personal amable.
Stayed 3 nights in Mar 2020
Response from HOTEL on 10 Mar 2020
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019
Response from INCAWASI PLAZA on 31 Dec 2019
Thank You for staying with us.

6/10 Okay

Cabron, メキシコ

Travelled with group
Liked: Cleanliness, staff & service
まあ、値段なりのホテル。 アルマス広場正面という以外、特筆すべきところなし。 途中、マチュピチュに行ったので2回チェックインしたが、部屋によって装備が違う。 同じ値段なので、揃えてほしい。
Stayed 2 nights in Dec 2019
Response from INCAWASI PLAZA on 3 Feb 2020
Thank you for staying with us, we aprecciate your feedback.

8/10 Good

Solve

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2019
Response from INCAWASI PLAZA on 4 Oct 2019
Thanks for staying with us. We appreciate your feedback!