Cumberland Mall

The best thing about this hotel is the location. It's in a very good spot and walkable to a lot of shopping and restaurants and a short uber ride to other sites. It was a disappointing experience though. It's not that the staff were mean but they weren't exactly eager to help or approachable from the time I got there and wanted to leave my bags until check-in time. Anyway, the hotel lost power for several hours which wasn't great. Thankfully their a/c will give you frostbite if you leave it on for a few mins so my room never got too hot since it was cool from earlier in the day. The cable had issues. I would turn on the TV and a few minutes later, it would shut off. And the wifi was horrible. I guess the good news is the price was affordable and the location was great but I think they should upgrade the very few things guests are offered and expect.

Clean room Excellent service Good location

Ok