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Reviews of Gran Hotel Paris

3 out of 5
Gran Hotel Paris
General Torres 9-70, Entre Gran Colombia y Bolivar, Cuenca

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

2.0/10

Amenities

7.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

NOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a night of relass
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a greater experience. Cuenca is wonderful, and Gran Hotel is perfect to rest at night and to have a relaxing trip.
Stayed 3 nights in Sep 2017

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Pet Friendly Hotel
Had a great stay - besides it being a bit tricky to find in the dark, once we found it, we felt safe. We had a rough start -- the main front door is locked later in the evening, and no one was at the front desk when we arrived around 9pm, plus them NOT having our reservation on file (I booked it online!), and the employee on duty didn't speak a word of English. But I pulled out Google Translate, and thank goodness they had a dog friendly room available. The room turned out to be perfect, located on the ground floor, furthest back from the courtyard. The room was quiet and clean. The employees were all very friendly and happy to see my Doberman, and allowed him to quietly sit next to us while we ate breakfast. The complimentary breakfast was a perfect start to the day, which is served in the morning in the courtyard. I'd recommend this quiet place, and will it will be our go-to when we need to visit Cuenca. The bonus is that its downtown, and in walking distance to everything.
Stayed 3 nights in Aug 2017

10/10 Excellent

art

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic old Spanish Colonial Hotel, good loction.
Front desk & wait staff friendly and capable
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good location.
Good overall. Great location. Great staff. Hot water need improvement.

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good food.
I loved it.

2/10 Terrible

Juan

Travelled with family
Disliked: Amenities, property conditions & facilities
La reservacion nunca se hizo cómo es pos8ble que Expedia pone a ofertar un Hotel que no existe. Cuando llegamos nos indicaron que el Hotel ya no existe con ese Nombre. Me parece muy mal espero no me hagan elndebito por algo que nonuse incluso me toco buscar hotel al apuro.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel. Buen servicio. Lo único es que no me gustó la ubicación de la habitación que estuve.
Stayed 1 night in Mar 2019

4/10 Poor

Francisco

Rustico no equivale a abandonado
En comparacion a varias construcciones refaccionadas que he visitado en cuenca, esta deja un muy mal sabor de boca, tanto en acabados como en detalles de mera higiene (elementos de baño oxidados, dañados o mal instalados) hasta en temas de seguridad como instalaciones electricas que hacen ver un cierto abandono y poco interes en la administracion de estas instalaciones. Aunque la atencion y el servicio otorgado fueron agradables, las instalaciones en general dejan mucho que desear
Stayed 2 nights in Sep 2018

8/10 Good

Anne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Pourquoi vous avez débité sur ma carte de crédit AVANT mon séjour? Depuis quand je dois PAYER avant de consommer L’hotel n’a pas voulu me donner aucun REÇU! JE SUIS TRÈS DÉÇU D{EXPEDÍA aVEC QUI JE FAIS AFFAIRES...ET DE L’ATTITUDE DE L’HOTEL!,!! Pourquoi?
Stayed 2 nights in Feb 2018

2/10 Terrible

jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una familia con niños pequeños sin hotel
Luego de un viaje de 10 horas, mi familia y yo llegamos para encontrarnos con que la reservacion que habiamos hecho en el hotel no habia sido procesada a pesar de que recibi una confirmacion en mi correo electronico de que todo estaba listo. Pesimo por parte de hotels.com y el Gran Hotel. Es la segunda vez en menos de un año que tengo problemas con hoteles reservados a traves de esta pagina.
Stayed 1 night in Jul 2017

8/10 Good

arlette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017