Title: Four Points By Sheraton Cuenca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=19692983&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points By Sheraton Cuenca Travelers start their day with local cuisine for breakfast and refresh by the pool before unwinding in style at this centrally located convention center hotel. ## Photo gallery for Four Points By Sheraton Cuenca ![Pool - Four Points By Sheraton Cuenca (Cuenca)](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/fb90c28d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Four Points By Sheraton Cuenca (Cuenca)](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/62d501e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Four Points By Sheraton Cuenca (Cuenca)](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/31ce82f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Four Points By Sheraton Cuenca (Cuenca)](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/d0d59cd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; Latin American cuisine - Four Points By Sheraton Cuenca (Cuenca)](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/cbb101c2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Points By Sheraton Cuenca combines warm hospitality with modern comfort in the heart of the city. Guests enjoy local flavors at the on-site breakfast, relax in the sauna or steam room, and take refreshing dips in the hotel pool. ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Free airport shuttle - Pet-friendly - Parking included £78 21 Feb - 22 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/7635785d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 9.8 Exceptional 31 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead Private bathroom - City view - 334 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Queen Beds ![Classic Room, 2 Queen Beds | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/9b0c8186.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds 8.6 Excellent 21 reviews ### Highlights Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds Flat-screen TV Blackout curtains Hairdryer Rainfall showerhead - City view - 334 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite, 1 Bedroom ![Junior Suite, 1 Bedroom | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/20000000/19700000/19693000/19692983/503098d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains Hairdryer Rainfall showerhead - City view - 753 sq ft - Sleeps 2 - 1 King Bed ### Classic King Guest Room With 1 King Bed - Sleeps 2 ### One-Bedroom Junior King Suite - Sleeps 2 ### Classic Double, Guest room, 2 Queen - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Four-Points-By-Sheraton-Cuenca.h19692983.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCuenca-Hotels-Four-Points-By-Sheraton-Cuenca.h19692983.Hotel-Information) ## About the area Located in Cuenca, Four Points By Sheraton Cuenca is connected to a shopping centre. San Francisco Plaza Market and Plaza Rotary Market are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore El Cajas National Park and Calderon Park. Cuenca Botanical Garden and Cuenca Municipal Planetarium are also worth visiting. [Visit our Cuenca travel guide](https://www.expedia.co.uk/Cuenca.dx932) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-2.92008%2C-79.01470&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=WivG2ENVFle2ycpYu95F2tP_SXs=) Ave. Circunvalación Sur y Ave. Felipe II, Cuenca, 010169 ### What's nearby - ![Cuenca, Ecuador - Stairs from Calle Larga to Rio Tomebamba](https://images.trvl-media.com/place/553248621532375170/c61299f3-9c52-4a7e-a1d1-7b694ee80745.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Río Tomebamba & Calle Larga 5 min drive \- 1.9 miles - Mall del Rio 1 min walk \- 0.1 miles - Mirador de Turi 11 min walk \- 0.6 miles - Cuenca Botanical Garden 3 min drive \- 1.5 miles - Alejandro Serrano Aguilar Stadium 4 min drive \- 1.5 miles ### Getting around - Unidad Nacional Tram Station 7 min drive - 14n - Antonio Borrero Station 18 min drive - Cuenca (CUE-Mariscal Lamar) 19 min drive ### Restaurants - Mocagi - San 2 min drive - Anubis Restaurant 17 min walk - flora caffe 18 min walk - Pizza Hut Express 4 min walk - Burger King 5 min walk ## About this property ### Four Points By Sheraton Cuenca Hotel connected to the convention centre Consider a stay at Four Points By Sheraton Cuenca and take advantage of free breakfast (local cuisine), a free return airport shuttle and a terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. Additional perks include: - Swimming pool - Free self-parking - Express check-in, ATM/banking services and a computer station - Smoke-free property, meeting rooms and free newspapers - Guest reviews say great things about the helpful staff Room features All 120 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and baths or showers - 32-inch flat-screen TVs with premium channels - Free infant beds, coffee/tea makers and heating ## Similar properties ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/10000000/9850000/9845400/9845323/e6823c86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TRYP by Wyndham Cuenca Zahir Downtown Cuenca - Breakfast included - Free airport shuttle - Parking included - Free Wi-Fi 8.6 Excellent 465 reviews £68 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9845323&PinnedHotelID=9845323&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/3800/3740/cb81f049.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oro Verde Cuenca San Sebastián - Pool - Breakfast included - Free airport shuttle - 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Breakfast included - Free Wi-Fi - Restaurant - Bar 9.4 Exceptional 40 reviews £204 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=34132873&PinnedHotelID=34132873&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1530000/1522200/1522196/6c0fecab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mansión Alcázar Boutique Hotel Downtown Cuenca - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 337 reviews £118 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1522196&PinnedHotelID=1522196&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/10000000/9460000/9459100/9459054/b78a7ae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Lucia House - Forum Downtown Cuenca - Breakfast included - Parking included - Free Wi-Fi - Business services 9.4 Exceptional 485 reviews £59 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9459054&PinnedHotelID=9459054&HadPinnedHotel=true®ionId=-1&adults=2) ![Asian cuisine](https://images.trvl-media.com/lodging/1000000/30000/20200/20146/21bc15b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Dorado Hotel Downtown Cuenca - Breakfast included - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 217 reviews £76 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=20146&PinnedHotelID=20146&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/76000000/75040000/75030400/75030342/724a5c19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ITZA Hotel Boutique Internacional Downtown Cuenca - Breakfast included - Free Wi-Fi - Restaurant - Laundry room 9.6 Exceptional 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=75030342&PinnedHotelID=75030342&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1780000/1777700/1777653/dfee2965.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Santa Lucia Downtown Cuenca - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 373 reviews £93 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1777653&PinnedHotelID=1777653&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=19692983&PinnedHotelID=19692983&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=19692983,9845323,3740,16223413,95984880) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour free return airport shuttle on request - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free local cuisine breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Health club - Hot tub - Pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 24-hour business centre - Computer station - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Braille/raised signage - Grab bar near toilet (61 centimetre high) - Height-adjustable showerhead - Lift (106 centimetre wide door) - Low-height electrical sockets in bathroom - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (112 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 10 floors - At least 80% lighting from LEDs - Banquet hall - Built in 2017 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - IPod dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Heating (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 6 January 2026 to 28 February 2026 (completion date subject to change). The following areas are affected: - Exterior During renovations, the hotel will make every effort to minimise noise and disturbance. The following facilities are closed on Monday: - Indoor pool - Hot tub ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 30 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 18 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 30.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 30 per pet, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Four Points Sheraton Cuenca Hotel Four Points Sheraton Cuenca Four Points By Sheraton Cuenca Hotel Four Points By Sheraton Cuenca Cuenca Four Points By Sheraton Cuenca Hotel Cuenca ## Frequently asked questions ### Does Four Points By Sheraton Cuenca have a pool? ### How much does it cost to stay at Four Points By Sheraton Cuenca? ### Is Four Points By Sheraton Cuenca pet-friendly? ### How much is parking at Four Points By Sheraton Cuenca? ### What time is check-in at Four Points By Sheraton Cuenca? ### What time is check-out at Four Points By Sheraton Cuenca? ### Does Four Points By Sheraton Cuenca provide a shuttle to the airport? ### Where is Four Points By Sheraton Cuenca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Four Points By Sheraton Cuenca Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 292 8 - Good 83 6 - Okay 24 4 - Poor 15 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Diana Patricia Asmal 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The place was perfect clean and the the staff very kind ##### Diana Patricia Asmal Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Fernando 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Location and staff ![](https://a.travel-assets.com/ugc/hotel-reviews/c4bc7f65-7665-481f-aebf-edf869e1818c-1765457684624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34964663-d81c-4d74-9501-d761eb7779c5-1765457685880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fernando Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Edmundo Jordão da Silva Vargas 23 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent Hotel in Cuenca City. Attentive Staff, Excellent restaurant and breakfast, large room, nice bed and shower. ##### Edmundo Jordão da Silva Vargas Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Donald 10 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great staff and close to everything. ##### Donald Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Walter 12 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good stay for family trips ##### Walter Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Joe 19 Jun 2025 Liked: Cleanliness Good location, friendly, courteous staff. Nice , comfortable accommodations and immenities. ##### Joe Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Steve 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very close to the mall and the breakfast was absolutely amazing ##### Steve Stayed 1 night in Jan 2025 ### 10/10 Excellent #### RAFAEL 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities So great, good location and excellent staff ##### RAFAEL Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Lorena 26 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Great clean hotel. Superb service, convenient access to Mall del Rio. Excellent breakfast. ##### Lorena Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Raul 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed in many hotels and yours is one of the best ones. The room is big. It was clean very comfortable bed. Room service was excellent. Your staff was very friendly and had an answer for all my questions with the more behind the hotel. Excellent location we did not use the pool Cause we were limited in time but overall I hope to be back very soon. Thank you very much for a good time. ##### Raul Stayed 4 nights in Oct 2025 ### 8/10 Good #### javier 13 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are very comfortable and in good condition. Staff is very helpful. ##### javier Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Matilde 9 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very safe nice people ##### Matilde Stayed 10 nights in Jul 2024 ### 10/10 Excellent #### Nidia 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with good views of the city. Clean ##### Nidia Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### John 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful front desk and bar staff. They could not have been more pleasant or helpful. ##### John Stayed 1 night in May 2024 ### 8/10 Good #### Silvio 18 Sept 2024 Liked: Cleanliness, staff & service Room was great, pool was on maintenance during my stay, check out was a little weird but can’t complain ##### Silvio Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### LEONARD 17 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities THE STAFF WAS PROFESSIONAL. ##### LEONARD Stayed 5 nights in Dec 2024 ### 6/10 Okay #### Lourdes 5 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities I went the weekend of Good Friday. Not a good idea since there were too many kids. We didn’t even get to use the pool 🙄 but overall it’s a nice place. ##### Lourdes Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Daniela 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and staff ##### Daniela Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Maria Eufemia 2 Jan 2026 Liked: Cleanliness Staff, pool, buffet, internet ##### Maria Eufemia Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mike 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is great , pool service is great and have amazing view of Cuenca ##### Mike Stayed 1 night in May 2025 ### 10/10 Excellent #### MOISES 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Super! ##### MOISES Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Luis 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good hotel ##### Luis Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jose 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities A really nice hotel with a fantastic view of the city! The personal was very nice and helpful! ##### Jose Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Rita 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location! Great staff! Beautiful City… ##### Rita Stayed 2 nights in May 2025 ### 10/10 Excellent #### Christine Louise 19 Sept 2025 Liked: Cleanliness, amenities Classy! ##### Christine Louise Stayed 2 nights in Sep 2025 ---