Crystal Bay

The resort was exceptional in every respect that I experienced, the quality and range of facilities, the cleanliness and comfort of the room, and in particular, for a lone traveler, was the hospitality of the staff, who were charming, attentive and took care to remember your name and take genuine interest in your interests and needs. A special callout to Cleo.

The property is ok , the staff was ok but no extra service, if you asked for something they did it , but nothing special, most don’t speak much English. So a little hard to communicate, the beds are very hard like sleeping on the floor but I did ask for mattress pads twice . And after 2 mattresses pads the bed was still very hard . All the bed linens have holes in them , the pillows har hard as well we stayed in the new building, the breakfast is ok nothing special the juice is a tang mixture, the pool area is ok but the lounge chairs are not comfortable since they can’t move up or down , the food at the hotel is not very good , so you have to eat else where , to get to the road there is a very hard hill to climb, the hotel has no shuttle service and in koh samui the taxis and grab is runner by the mafia , so if don’t don’t no how to ride a scooter thus place is not for you , there is a amazing massage place down the toad it’s called magic hands , best massage I have ever had , went there several times well worth going , 400 bhat a hour , overall if the price is right this hotel which is really called 3 threes , is ok

Stunning resort, and whilst some renovations were going on, we heard nothing. Incredible place