Cristal Arena

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

The room was clean, had a refrigerator, safe & coffee maker & supplies. They also had coffee maker and cold water in the lobby for us to use. You have to ask for the room to be serviced daily. The negative is that the room location was not good. You can hear the elevator going up and down all night. Also, no privacy because all the room in the back face a corridor and each other which meant you can’t open the curtain. The hotel is near shopping & food facilities. Walkable to the train central station, 17 min walk. Found places to eat, had my nails done, bought fresh fruits, laundry facilities near buy.. walkable. The staff is helpful.