Search Hotels Near Craftery Gallery, Hartford

"Room clean and staff super friendly and very accomadating"

"Definitely one of the nicest hotels in Hartford! "

"The hotel is in a great location, within walking distance of both the train station and downtown, which made getting around very easy. The property was very clean, and the beds and pillows were comfortable, allowing for a good night’s sleep. I also really appreciated the amenities, the sauna was a great bonus, and the gym was well equipped and excellent. Customer service was okay but not exceptional, and I think there is room for improvement in this area. One area that could especially be improved is the hotel restaurant. I would have loved to see a fresh breakfast option. When I ordered an omelet, it was precooked and simply reheated in the microwave. Although the staff member assisting me was very kind and pleasant, the quality of the breakfast did not meet expectations, particularly given how expensive it was. Overall, the hotel has many strong points, especially its location and amenities, but improvements in service consistency and breakfast quality would greatly enhance the experience. "

"The place is NOT like the pictures. It is outdated, our room smelled like mold and pure humidity, the only other smell around is marijuana. "

"So outdated. The shower pressure, the popcorn ceiling, the yellow walls! 400 a night is a disgrace."

"great quick stay, easy check in, clean rooms. "

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"Host correspondence was a bit slow, but all my questions were answered. The apartment itself was nice and decently clean. Bed was very comfortable but the couch was a bit stiff. Lots of closet space. I only stayed one night so there's not too much I can say but overall I would recommend it "

"Overall suite was cozy, everything was brand new! The communication with owner was not good, reached out and got no answers about where to place garbage, and where exercise room was although he did answer first day about tv even though what he suggested didn’t work to fix it. The water in shower was luke warm at best both mornings. More towels are needed as well as better communication on the building and the amenities of the building such as location of pool, exercise room etc! "