Title: SureStay Hotel by Best Western Florence Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay Hotel by Best Western Florence Hotel with free breakfast, in the vicinity of Northern Kentucky Convention Center ![Lobby](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/ffb40c30.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/0b501ddc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/aa68bff8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/b396b418.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/1b7a706f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Northern Kentucky, SureStay Hotel by Best Western Florence offers a continental breakfast and 24/7 fitness center. Guests enjoy in-room WiFi, laundry facilities, and lobby coffee. The staff consistently earns high marks for their helpfulness. 5.8 ## Popular amenities - Room service - Pet-friendly - Housekeeping - Gym - Parking included - Breakfast included £57 includes taxes & fees 7 Dec - 8 Dec ## Room options ### Check availability for these dates Tonight [Dec 1 - Dec 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=105920&PinnedHotelID=105920&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/70b68d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - 236 sq ft - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/8c09f364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - 249 sq ft - City view - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/70b68d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - 236 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/8c09f364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - 237 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/70b68d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/70b68d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/8c09f364.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave ### Highlights Air conditioning Heating Free cots/infant beds Fridge LED TV Blackout curtains Rainfall showerhead Private bathroom - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/e7344224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi - Sleeps 4 ### 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi - Sleeps 2 ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/110000/106000/105920/408b77c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi - Sleeps 2 ## You may also like Ad ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/119000000/118210000/118204700/118204603/bd06bd11.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Hebron - Cincinnati Airport by IHG Hebron - Pool - Breakfast included - Free airport shuttle - Parking included 8.6 Excellent 78 reviews £78 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Cincinnati-Hotels-Holiday-Inn-Express-Hebron-Cincinnati-Airport-By-Ihg.h118204603.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=8099&destination=Florence&destType=MARKET&latLong=39.00119,-84.630646&searchId=8ac71f95-96cf-4adc-9503-a8d6fea1ebac&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/24800/24729/a343d64c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Drury Plaza Hotel Cincinnati Florence Florence - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCovington-Hotels-SureStay-Hotel-By-Best-Western-Florence.h105920.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCovington-Hotels-SureStay-Hotel-By-Best-Western-Florence.h105920.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.98245%2C-84.64265&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=C7a1jA19ogSOffdAiEYGOiXeUDM=) 8075 Steilen Dr, Florence, KY, 41042 #### What's nearby - UC Health Stadium - 3 min walk - 0.2 miles - Florence Antique Mall - 14 min walk - 0.8 miles - Florence Mall - 1 min drive - 0.9 miles - Cinemark Florence 14 - 1 min drive - 1.3 miles - Ark Encounter - 25 min drive - 31.5 miles #### Getting around - Cincinnati Union Terminal - 19 min drive - Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive #### Restaurants - ‪Costco Food Court - ‬12 min walk - ‪Chick-fil-A - ‬18 min walk - ‪McDonald's - ‬13 min walk - ‪White Castle - ‬4 min walk - ‪Wendy's - ‬13 min walk ## About this property ### SureStay Hotel by Best Western Florence Hotel near Northern Kentucky Convention Center At SureStay Hotel by Best Western Florence, you can look forward to free breakfast, laundry facilities and a 24-hour gym. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - Free self-parking - A vending machine, coffee/tea in reception and a front desk safe - A 24-hour front desk and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 92 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and deep-soaking baths - LED TVs with cable channels - Wardrobes/cupboards, fridges and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/887000/886904/59b1bf3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn & Suites by Wyndham Florence/Cincinnati Airport Florence - Breakfast included - Parking included - Free WiFi - Air conditioning 4.8 1,015 reviews £48 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=886904&PinnedHotelID=886904&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16600/16567/6757352c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Florence Cincinnati Area Florence - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 723 reviews £53 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=16567&PinnedHotelID=16567&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/23500/23466/94291383.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Inn & Suites Florence - 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24-hour gym ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) ### Business services - 24-hour business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 5 accessible parking spaces - Lever door handles - Stair-free path to entrance - Thin carpet in room - Upper floors accessible by stairs only - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible van parking ### More - 1 building - 2 floors - Built in 1970 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator - Room service ### More - Air conditioning - Desk - Desk chair - Free local calls - Heating - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 3:30 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 23 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 25 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Travelodge Cincinnati Hotel Florence South Travelodge Florence Cincinnati South Travelodge Florence Cincinnati South Hotel Travelodge Cincinnati South Hotel Travelodge Cincinnati South Travelodge Wyndham Florence/Cincinnati South Hotel Florence Travelodge Wyndham Florence/Cincinnati South Hotel Travelodge Wyndham Florence/Cincinnati South Florence Travelodge Florence / Cincinnati South Travelodge Florence Cincinnat SureStay Hotel Best Western Florence SureStay Best Western Florence Hotel SureStay Hotel by Best Western Florence Florence Florence SureStay Hotel by Best Western Florence Hotel Hotel SureStay Hotel by Best Western Florence SureStay Hotel by Best Western Florence Florence SureStay Hotel Best Western SureStay Best Western Travelodge Florence / Cincinnati South Travelodge by Wyndham Florence/Cincinnati South Surestay Best Western Florence Surestay By Florence Florence SureStay Hotel by Best Western Florence Hotel SureStay Hotel by Best Western Florence Florence SureStay Hotel by Best Western Florence Hotel Florence ## Frequently asked questions ### Is SureStay Hotel by Best Western Florence pet-friendly? > Yes, SureStay Hotel by Best Western Florence allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much does it cost to stay at SureStay Hotel by Best Western Florence? > As of 1 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Florence on 7 Dec 2025 start from £57.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Covington-Hotels-SureStay-Hotel-By-Best-Western-Florence.h105920.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at SureStay Hotel by Best Western Florence? > Self-parking is free at this property. ### What time is check-in at SureStay Hotel by Best Western Florence? > Check-in start time: 4:00 PM; check-in end time: 3:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at SureStay Hotel by Best Western Florence? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is SureStay Hotel by Best Western Florence located? > Situated in the business district, this hotel is within 16 mi (25 km) of Northern Kentucky Convention Center, Paycor Stadium and Newport on the Levee. Cincinnati Music Hall and Hard Rock Casino Cincinnati are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SureStay Hotel by Best Western Florence Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.6 Cleanliness ### 6.2 Location ### 6.8 Staff & service ### 5.2 Eco-friendliness ### 5.2 Property conditions & facilities 10 - Excellent 200 8 - Good 200 6 - Okay 154 4 - Poor 162 2 - Terrible 287 ### 10/10 Excellent #### Brandon 18 Nov 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Wonderful staff, room was comfortable and clean! ##### Brandon Stayed 5 nights in Nov 2025 ### 6/10 Okay #### Gaven 7 Nov 2025 Liked: Cleanliness I wish the pillows were better quality. TVs were outdated. ##### Gaven Stayed 2 nights in Nov 2025 ### 8/10 Good #### Randy 17 Oct 2025 Acceptable ##### Randy Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Greg 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice room. ##### Greg Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sharon 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Coven ##### Sharon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sharon 3 Sept 2025 Liked: Amenities Clean rooms ##### Sharon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sharon 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Sharon Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Dustin 5 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities One of the most dirty hotels we ever tried to stay. Walked in room and seen roaches. And the toilet would not flush. And the hallway smelled of cat pee. ##### Dustin Stayed 1 night in Oct 2025 ### 6/10 Okay #### Mary 16 Aug 2025 Love it but bathrooms need a up grade ##### Mary Stayed 1 night in Jul 2025 ### 4/10 Poor #### Ashley 27 Jul 2025 Disliked: Cleanliness, amenities, property conditions & facilities Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants. ##### Ashley Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Dominick 5 Aug 2025 Nice ##### Dominick Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Debra 3 Oct 2025 Disliked: Amenities, property conditions & facilities I have never paid to stay somewhere that was so filthy. The hall carpet smelled of animal urine. Roaches in our room. We had paid for two nights and only stayed one. We would not eat anything from there, let alone breakfast. I felt bad that we friends paying for such filth. Never again.i was very disappointed in Expedia ##### Debra Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Kelvin 16 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Okay stay Okay stay for the value . ##### Kelvin Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Alyshea 31 Aug 2025 Disliked: Cleanliness, amenities True definition of u get what u pay for lol ##### Alyshea Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Andrew 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities More than what you pay for…. You get a lot more than what you expect for the price. Great service clean room also did I say EXCEPTIONAL CUSTOMER SERVICE. Listen your not staying at the Ritz-Carlton, but for the service, price and a proper clean room I’m a happy camper! ##### Andrew Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Teressa 10 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Shower leaked anx room was dirty. Will not stay again or recommend. ##### Teressa Stayed 1 night in Aug 2025 ### 4/10 Poor #### Calvin 17 Jun 2025 Disliked: Cleanliness Lower than the low budget hotels in the area. ##### Calvin Stayed 3 nights in May 2025 ### 2/10 Terrible #### Tina 14 Aug 2025 Disliked: Amenities, property conditions & facilities Run down property. Older building. Found cockroach crawling up the wall. Nicer hotels in the area. Deffinetly would not reccomend. ##### Tina Stayed 1 night in Aug 2025 ### 6/10 Okay #### teresa 11 Aug 2025 Disliked: Cleanliness, property conditions & facilities Never worst ##### teresa Stayed 1 night in Aug 2025 ### 6/10 Okay #### Paris 19 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities the whole hotel smells like cigarettes even the rooms, but i had a good night, the bed sheets were stained by idk what ##### Paris Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Emilia 11 May 2025 Liked: Staff & service The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too. ##### Emilia Stayed 3 nights in May 2025 ### 2/10 Terrible #### William 26 Sept 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staff member we saw was great, he is their only redeeming feature. Place stank of smoke. First room had a broken bed that couldn’t be sat on. They swapped into another, but it was surrounded by people who clearly had substance and or mental health issues. They were out in the hall calling us names because they had overheard my safe saying she felt unsafe. We were there with two children- it was not safe so we left. We were promised a refund, but I am still waiting for that. Went to another hotel down the road which was excellent. It a safe option for families or women. ##### William Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Mylaysia 7 Aug 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The place was incredibly messy. Stains on the sheets and conforters, with cigarette burns. Hair in the sheets and fridge, stained toilets, with a broken shelf. The staff was very kind but the hotel needs a real upgrade. ##### Mylaysia Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Renata 24 Jul 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The place smell like cigarettes, it is extremely dirty, starting in the lobby. I left and went looking for another place to stay. I wouldn’t stay one hour in that hotel. ##### Renata Stayed 1 night in Jul 2025 ### 4/10 Poor #### dianna 27 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay here!! The place has a very bad odor, the rugs in the hallway are black with dirt, the beds are very uncomfortable and we bought a sheet set because the pillow cases and sheets were dirty. They have roaches and fleas because they allow pets there ![](https://a.travel-assets.com/ugc/hotel-reviews/2d0f1b8c-1b9c-4c35-8321-1a29d3a5575f-1753637032386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7db4b731-697b-4fd8-b19e-653bfc369215-1753637032365.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e637c6c4-1c6d-4246-b959-c54ca129ee07-1753637031650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57b01381-775f-45e6-b301-c1e3437c5421-1753637031651.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### dianna Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Maui Coast Hotel](https://www.expedia.co.uk/Kihei-Hotels-Maui-Coast-Hotel.h28645.Hotel-Information) > > [Travelodge by Wyndham Winchester](https://www.expedia.co.uk/Winchester-Hotels-Travelodge-By-Wyndham-Winchester.h9600.Hotel-Information) > > [Days Inn by Wyndham Glasgow](https://www.expedia.co.uk/Bowling-Green-Hotels-Days-Inn-By-Wyndham-Glasgow.h5332.Hotel-Information) > > [Sea Crest Beach Resort](https://www.expedia.co.uk/North-Falmouth-Hotels-Sea-Crest-Beach-Hotel.h25567.Hotel-Information) > > [Cartoon Network Hotel](https://www.expedia.co.uk/Lancaster-Hotels-Cartoon-Network-Hotel.h50407269.Hotel-Information) > > [Bayshore Resort](https://www.expedia.co.uk/Traverse-City-Hotels-Bayshore-Resort.h34264.Hotel-Information) > > [Fairmont Orchid](https://www.expedia.co.uk/Kamuela-Hotels-Fairmont-Orchid.h25190.Hotel-Information) > > [Aspen Select](https://www.expedia.co.uk/Rochester-Hotels-Aspen-Select.h12245240.Hotel-Information) > > [THE LUXURY CABIN IN THE WOODS](https://www.expedia.co.uk/Ashland-Hotels-THE-Luxury-Cabin-IN-THE-Woods.h21967775.Hotel-Information) > > [Holiday Inn Express & Suites Price by IHG](https://www.expedia.co.uk/Price-Hotels-Holiday-Inn-Express-Suites-Price.h9253345.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Myrtle Beach - N Kings Hwy](https://www.expedia.co.uk/Myrtle-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Myrtle-Beach-N-Kings-Hwy.h6849.Hotel-Information) > > [Baymont by Wyndham Mishawaka South Bend Area](https://www.expedia.co.uk/South-Bend-Hotels-Baymont-By-Wyndham-Mishawaka-South-Bend-Area.h1976.Hotel-Information) > > [The View Hotel](https://www.expedia.co.uk/Kayenta-Hotels-The-View-Hotel.h59418009.Hotel-Information) > > [Fairfield Inn & Suites by Marriott London](https://www.expedia.co.uk/Corbin-Hotels-Fairfield-Inn-Suites-By-Marriott-London.h19367731.Hotel-Information) > > [Anvil Hotel](https://www.expedia.co.uk/Jackson-Hole-Hotels-Anvil-Hotel.h894210.Hotel-Information) > > [Yosemite View Lodge](https://www.expedia.co.uk/El-Portal-Hotels-Yosemite-View-Lodge.h576660.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Yosemite Southgate Hotel & Suites](https://www.expedia.co.uk/Oakhurst-Hotels-Yosemite-Southgate-Hotel-Suites.h3650.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Gurney's Montauk Resort & Seawater Spa](https://www.expedia.co.uk/Montauk-Hotels-Gurneys-Montauk-Resort-Seawater-Spa.h7033726.Hotel-Information) > > [Solterra Resort](https://www.expedia.co.uk/Orlando-Hotels-Solterra-Resort.h18526478.Hotel-Information) > > [Comfort Inn & Suites Napoleon](https://www.expedia.co.uk/Defiance-Hotels-Comfort-Inn-Suites.h200743.Hotel-Information) > > [Bar N Ranch](https://www.expedia.co.uk/West-Yellowstone-Hotels-Bar-N-Ranch.h11548135.Hotel-Information) > > [Timber Ridge Lodge and Waterpark](https://www.expedia.co.uk/Lake-Geneva-Hotels-Timber-Ridge-Lodge-And-Waterpark.h1043867.Hotel-Information) > > [Hyatt Regency Santa Clara](https://www.expedia.co.uk/Santa-Clara-Hotels-Hyatt-Regency-Santa-Clara.h4313.Hotel-Information) > > [Wuksachi Lodge](https://www.expedia.co.uk/Sequoia-National-Park-Hotels-Wuksachi-Lodge.h893730.Hotel-Information) > > [Quality Inn London North](https://www.expedia.co.uk/Corbin-Hotels-Quality-Inn-London.h7454.Hotel-Information) > > [Hotel Marguerite Anaheim/Garden Grove, Trademark Collection by Wyndham](https://www.expedia.co.uk/Garden-Grove-Hotels-Holiday-Inn-Express-Suites-Garden-Grove-Anaheim-South.h917954.Hotel-Information) > > [Riviera Resort Palm Springs](https://www.expedia.co.uk/Palm-Springs-Hotels-Margaritaville-Resort-Palm-Springs.h26011.Hotel-Information) > > [Balmoral Resort Florida](https://www.expedia.co.uk/Haines-City-Hotels-Balmoral-Resort-Florida.h19447044.Hotel-Information)