Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Indiana

Nice hotel with airport shuttle

Posted 11-Apr-2016
Pros: Airport shuttle. Easy access off highway. Nice hotel.Pool area. Coffee early morning.
Cons: It took the shuttle 25 minutes to pick us up after we called hotel for a pickup. Not sure why when it's only a 5 minute drive to airport.
Hotel was very nice and close to airport. Easy to find. There weren't any restaurants or shopping in close proximity to hotel. Would like to have had something within sight.
5out of 5
by A verified traveller from Japan

便利な無料シャトルバス

Posted 22-Mar-2016
Pros: 気軽に使用できるジムとプール。タオルも自由に使用できる。
Cons: 売店のラインナップが少ない。
Location: 無料のシャトルバスで10分程度のショッピングモールがある。
無料シャトルバスは、ホテルと空港の間だけでなく、近くのショッピングモール(ホテルから約10分)にも連れて行ってくれる。ホテル周辺はほとんど何も無いので、フレキシブルに対応してくれる無料シャトルバスは大変便利。
5out of 5
by A verified traveller

Nice airport hotel

Posted 17-Mar-2016
Great staff and awesome shuttle service to airport. Can't beat free parking with your stay. Almost pays for the room.
Comment from Hotel Management
25-Mar-2016 by Michael EL, Hotel Management
Thank you for your stay and we are glad you enjoyed our park & fly option during you trip. Kind Regards, Michael El. Assistant General Manager
4out of 5
by Jens from Norge

Flott hotell ved Cincinnati Airport

Posted 01-Mar-2016 on Hotels
Stort og behagelig hotell! Flott lobby med restaurant/bar. Litt for dyr mat og frokost.
Comment from Hotel Management
28-May-2016 by Michael, Hotel Management
Thank you for your comments and staying at the Holiday Inn Cincinnati Airport. Warm Regards, Michael El. Assistant General Manager
Comment from Hotel Management
07-May-2016 by Michael, Hotel Management
Thank you for your recent visit at the Holiday Inn Cincinnati Airport. We look forward to welcoming you back in the near future. Kind Regards, Michael El. Assistant General Manager
5out of 5
by Michelle

great hotel.

Posted 29-Feb-2016 on Hotels
My stay was very nice. I really appreciated the hospitality of the staff....very nice and professional. And not to mention the room excellent room comfortable bed. Will stay again.
Comment from Hotel Management
28-May-2016 by Michael, Hotel Management
Michelle, Thank you for your feedback. We look forward to welcoming you back soon. Kind Regards, Michael El. Assistant General Manager
Comment from Hotel Management
07-May-2016 by Michael, Hotel Management
Michelle, Thank you for your feedback during your recent stay. I am pleased to hear that our beds were comfortable and you enjoyed your stay at the Holiday Inn Cincinnati Airport. Looking forward to welcoming you back soon. Best Regards, Michael El. Assistant General Manager
4out of 5
by A verified traveller

Posted 23-Feb-2016 on Hotels
Comment from Hotel Management
01-Apr-2016 by Michael, Hotel Management
Thank you for your favorable assessment. We look forward to welcoming you back soon in the near future. Best Regards, Michael EL. Assistant General Manager
4out of 5
by A verified traveller from Ann Arbor, MI

Great stay!

Posted 22-Feb-2016
I stayed overnight with my 9 year old daughter, and it was great. The check in was probably the easiest I've ever had. We had dinner at the hotel restaurant, and it was good and affordable. The beds aren't super plush, but we slept well. My only disappointment was that there was no small refrigerator. My daughter drinks a lot of milk, and there was no way to keep it cold. They don't have milk in their store or vending area either. It's a very small issue, but a refrigerator would have been so helpful.
Comment from Hotel Management
23-Feb-2016 by Michael El., Hotel Management
Dear Carmen, I am glad to hear you enjoyed our restaurant and had a goodnights rest during your stay with us. Unfortunately we do not have enough refrigerators to supply all the rooms however we do provide them upon request, should you require one on your future visit. We hope to welcome you and your daughter back soon. Kind Regards, Michael El. Assistant General Manager
1out of 5
by Jennah from Ridgeway

Very unsatisfied

Posted 20-Feb-2016 on Hotels
Horrible we will never book with hotel.Com again we booked a room with 2 beds when we got there only one bed and a chair way to small.of a room for for ppl esp with one bed looking at my reservation hotel. Com.doesn't guarantee the room u book they say it's a preference and u may or may not get it but u don't know till u get there. Very unpleasant and the hotel did not care and lied about having rooms with 2 beds. I will never book with hotels.Com or stay at this hotel.again
Comment from Hotel Management
26-Feb-2016 by Michael, Hotel Management
Dear Jennah, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the confusion regarding your reservation you experienced during your stay. Sincerely, Michael El. Assistant General Manager
5out of 5
by A verified traveller

fun

Posted 20-Feb-2016 on Hotels
Everyone was so nice, and the staff was very polite. We will definitely stay there again. Thanks
Comment from Hotel Management
24-Feb-2016 by Michael, Hotel Management
Thank you for your feedback! We look forward to welcoming you back soon! Best Regards, Michael El. Assistant General Manager
5out of 5
by Carl

Posted 16-Feb-2016 on Hotels
Comment from Hotel Management
01-Apr-2016 by Michael, Hotel Management
Thank you for your favorable assessment. We look forward to welcoming you back soon in the near future. Best Regards, Michael EL. Assistant General Manager