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Exellent location and the beds, the room , bathrooms were clean. Quite and lot of parking , only issue eas wiffi network signal was poor in room. Didn't work.
kamaljeet
Stayed 1 night in Jan 2024
Response from Christine on 25 Jan 2024
Dear Kamaljeet, thanks for your feedback and please you enjoyed your recent stay. I will certainly check the specific room with regards to the wifi signal as that is unusual to read, thanks for letting us know. With regards, Christine
8/10 Good
Donna
14 Jan 2024
Donna
Stayed 1 night in Jan 2024
Response from Christine on 25 Jan 2024
Dear Donna, thanks for the 4/5 rating. Hope you can stay again soon, with thanks, Christine
Friendly, helpful staff, room was clean and well appointed. Lacked computer points, usb sockets and TV was old without Freeview and subtitles. Overall good for people who only want a bed for a night.
Douglas
Stayed 1 night in Jul 2022
2/10 Terrible
V
Business traveller
31 May 2022
Poor
Hotel refused to give me a vat reciept as I booked with hotels.com
I will not be using this service again
We have stayed 2 people for two days (business trip) and the conditions offered by Citrus Hotel were excellent. The hotel is in a quiet place. Our room was spotless clean and the bed so comfortable. The breakfast was delicious and made on the spot. The staff was very friendly and always with a smile on their face which made you feel that you are welcome. Definitely I highly recommend this hotel.
Klara
Stayed 2 nights in Feb 2022
Response from Christine on 7 Feb 2022
Dear Klara, thanks for your kind words, I have passed onto the team as they do take heart from these. With regards, Christine
WiFi in room 4 would only connect if stood by the entrsnce door. Very poor
Simon
Stayed 1 night in Jan 2022
Response from Christine on 7 Feb 2022
Dear Simon, thanks for the feedback. We were unaware of this and asked our IT to review. With thanks, Christine
8/10 Good
Verified traveller
Business traveller
12 Jan 2022
Liked: Staff & service
Friendly and helpful staff, if a little disorganised. Restaurant was pretty average with not a lot of choice on the menu. Room was spacious and clean, I thought I had time-warped back to the 1980s though.
Verified traveller
Stayed 2 nights in Jan 2022
Response from Christine on 7 Feb 2022
We appreciate the 8/10 rating and take on board your feedback. Our full restaurant menu is now available. With regards, Christine
10/10 Excellent
Ilka
13 Dec 2021
Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay
Spacious room, comfy bed, very helpful and friendly staff, food above average and pet friendly.
Ilka
Stayed 2 nights in Dec 2021
Response from Christine on 7 Feb 2022
Dear Ilka, thanks for your kind words for the team. I have passed on your feedback and hope we can welcome you again. With regards, Christine
Nice hotel and stay for my work. However it was a little remote and not accessible for shops and dining. You need a car to stay here. Lovely staff but decor starting to look a little dated.
Dear Sandra, sorry to learn of this and thank you for the feedback. We will address the cleanliness.
8/10 Good
Ann
27 Sept 2021
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ann
Stayed 1 night in Sep 2021
10/10 Excellent
Shanza
Travelled with family
26 Sept 2021
Liked: Cleanliness, staff & service, amenities
Had a lovely stay very happy overall thanks
Shanza
Stayed 1 night in Sep 2021
Response from Christine on 9 Oct 2021
Dear Shanza, thanks for 5/5 and glad you had a good stay.
6/10 Okay
Verified traveller
Travelled with family
25 Sept 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for short stay
The hotel was fine for a couple of nights. The room decor is very tired and the bathroom needed replacing but it was clean and the staff were exceptionally helpful and friendly.
Verified traveller
Stayed 1 night in Sep 2021
Response from Christine on 9 Oct 2021
Thanks for the positive comments regarding the team, they do take heart from these.