Find Hotels with Pool in Courthouse-Collins Settlement, WV

"Molding the bathroom shower . Made the front desk at checkout aware. I have pictures "

"hot water in the room lukewarm, outdoor hot tub broke, crackheads hanging out at the pool all tweaked out on something"

"First room was dirty. Second room was okay "

"Breakfast was ok. Room was clean. The day I checked in everything went good at check in. At around 9 pm guy at front desk called to see who was in the room and said we was out in the wrong room but he would fix it. I told him then that the room above us was extremely loud and we were already in bed. He said he would take care of it but did not. Around 9:30, he knocked on my door to asked for a receipt for my 2 nights stay. I showed him on my phone and he left. He called about 10 minutes later and said he fixed it. The next morning we left around 6:45 to go to our event and I put a do not disturb sign on the door because I had medication and food prepared from home in there. When I came back, the maid had entered my room and changed out towels and garbage. She was not supposed to enter the room while I was gone. I informed the front desk and also informed them we had 4 people there and she only left towels and washcloths for 3. The day we were checking out the toilet continued to run but would not flush, I informed the desk and checked out. I clean up after my family and bring a garbage bag to put our garbage in so that the maids don’t have to enter my room. This was the 2nd year I had stayed there for this event and last year, I had absolutely no complaints but this year wasn’t very good. I will find another hotel next year. "

"We were only there for 8 hours but the staff were very friendly and the room was clean."

"Clean room"

"The staff were nice and the room relatively clean; however, the room smelled very heavily of grease and the room was very worn looking."

"Staff was very helpful and friendly! Rooms very clean."

"When we checked in the room smelled moldy and musty so we didn’t stay. It was a long drawn out process with Hotels.com to get my refund. I spoke with the manager who promised to refund the pet fee which was paid directly to the hotel but I didn’t receive it. "