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Reviews of Hampton Inn Tuscaloosa-East

2.5 out of 5
Hampton Inn Tuscaloosa-East
6400 Interstate Dr, Cottondale, AL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 435 reviews" "
Rating 8 - Good. 112 out of 435 reviews" "
Rating 6 - Okay. 28 out of 435 reviews" "
Rating 4 - Poor. 8 out of 435 reviews" "
Rating 2 - Terrible. 9 out of 435 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joella

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Harley dealership beside the property was loud
Stayed 2 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go too when traveling to see family. Consistently great and everything we need. Close to the interstate.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with everything!
Stayed 1 night in Apr 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility.
Stayed 1 night in Apr 2024

4/10 Poor

Larry

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
MOST COMFY BED! Great all around EXCEPT for the HIDDEN $75 CHARGE!! Nowhere in booking did it mention a pet fee! Even at check in the clerk surprised me with a $50 DEPOSIT for my 6 yr old dog, but PROMISED it would be promptly refunded after cleaning of the room and proof of no damage. At check out this morning the clerk informed me that I owe $25. I asked her what for, and she said there is a $75 fee for pets to sleep in the motel. I sure would have APPRECIATED this info at the time of booking because I would NOT have stayed here! There are so many motels that do not charge a pet fee, so I guess that is the reason they surprise you with it once you’ve already paid at booking time. I am still expecting a full $75 pet fee refund once I speak to the manager of this Cottondale location.

10/10 Excellent

Lisa A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We come here to visit family and always choose to stay here! The staff is amazing and so is the hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paula

Nice hotel. Feels comfortable
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Stayed 1 night in Dec 2023

6/10 Okay

Jerry

Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2023

10/10 Excellent

Juri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like breakfast here.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Amenities
I had a pleasant stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Dale

Stayed 1 night in Oct 2023

2/10 Terrible

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 hours of driving, I arrived to find that they cancelled my reservation!! Because it was college move-in weekend, most other hotels were booked and theirs was completely full. They did nothing to help me find another reservation elsewhere and Expedia DID NOT REFUND MY MONEY THAT I PREPAID!!! UNBELIEVABLE!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Monica, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great condition. No issues, would stay here again for sure.
Stayed 1 night in Jul 2023

10/10 Excellent

Deangela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the best hotels I have stayed in. The staff was very friendly and courteous. The room was exactly the way it is advertised. It was very accommodating for my disabled parent. My favorite part was having the Harley Davidson store as my view. I enjoyed being able to walk over and shop. The continental breakfast was also on point. The next time I visit Tuscaloosa, this will be my hotel of choice.
Stayed 2 nights in Jul 2023

10/10 Excellent

justin

Stayed 1 night in Jul 2023

2/10 Terrible

Margie

Stayed 1 night in Jul 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roadtrip
We found the room to be clean and comfortable. The hallways were also clean. We would stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, staff pleasant and helpful.
Stayed 1 night in Jul 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Jun 2023

8/10 Good

Mads

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place with cool bathroom amenities fixed to the walls. The dining area has a room for the food and a separate area for the dining, which makes you feel safe when grabbing your breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Carson at front desk was top notch. Personable and helpful! 5 stars for Carson.
Stayed 1 night in Jun 2023

8/10 Good

Linda, Madisonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stop beside the interstate.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jun 2023

6/10 Okay

Ronald

Stayed 1 night in Jun 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice , means alot

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Wonderful place to stay at the end of a long days drive. Spacious & clean!
Stayed 1 night in Jun 2023

6/10 Okay

John

Stayed 1 night in Jun 2023

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we got to our room part of the plaster off of the ceiling in bathroom had fallen all in bathroom and manager came right up and cleaned everything up. He was very nice-offered us another room but it was late and we just wanted to sleep
Stayed 1 night in Jun 2023

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again next time we come this ways
Stayed 1 night in Jun 2023

10/10 Excellent

Anne-Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Roomy, quiet, comfortable, clean, friendly helpful staff, best sleep in a long time.
Stayed 1 night in May 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine; just what we needed.
Stayed 2 nights in May 2023

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Forrest

Stayed 1 night in Apr 2023

10/10 Excellent

Nelson

Stayed 1 night in Apr 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very decent place to stay.
Stayed 1 night in Apr 2023

8/10 Good

Bea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice and clean very helpfull staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Hao

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, clean, convenient
Very clean and comfortable. Extremely easy access to I-20. Staff is very friendly and thoughtful, especially the young man who checked me in — and made sure to save some cookies on a plate for me after he made a fresh batch! (They are very yummy and are scarfed up quickly).
Stayed 1 night in Mar 2023

6/10 Okay

Alicia

Liked: Property conditions & facilities, room comfort
Nice Front Desk Staff
The staff at the front desk were super friendly. Our room didn’t get cleaned the second day. When we went to ask for more towels they were out except for hand towels. Breakfast wasn’t very good.
Stayed 2 nights in Mar 2023

8/10 Good

Rhiannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great breakfast!
Stayed 2 nights in Mar 2023

10/10 Excellent

Kiela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Mar 2023