Cotton Bay

Property was well maintained overall. Staff was attentive and friendly. Hotel was in walking distance to downtown and great food options in close proximity. My husband and I had the basic king room with the pool view. Room size was small but enough for the both of us. Our overall experience was a 10/10

Changed room 3 times Mold outdated rooms. Plumbing issues. Staff very rude. Waited 2.5 hours to check in after 4pm Horrible experience

Just getting to Freeport is a pain, NJ to MIA then to Freeport. Only a one hour layover on the way there (5hrs 43mins to get there). Getting back to NJ not so good. The return flights are terrible Left Freeport at 1:50 arrived in MIA at 2:40, Had a 5 hour layover in MIA to get back to NJ. (9hrs 6 mins) plus a one hour delay Go to Nassau, bigger airport so you can get a direct flight there. The property itself was not very clean, the rooms were very outdated and dirty. There were way too many bee's especially by the pool. There was no nightlife at all and very few and boring activities. The food was fair. When you check in you will be made to wait until 3:00 to get your room key and wait on a long line. NOT before 3:00. I reserved an ocean view king room. When I got to the room it had 2 queen beds, went back to reception and told them I reserved an Ocean view King Room and they told me that they are "upon availability" and that people had checked in before me and the there weren't any available right now. There is a small shop on site that sells snacks, aspirin, cigs, lotion, soda, water, etc, but they close at 6:00 every night, so if you need aloe for your sunburn or you are out of cigs you are beat. REALLY 6:00 I have been to all inclusive resorts in Jamaica, Cancun and Punta Cana. and this resort is by far the worst resort I have ever been to. I would NOT recommend this resort. I would not return to this place if I was offered a free stay and spending money to boot