Title: JW Marriott Hotel Macau Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=10224807&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Hotel Macau Travelers unwind with soothing aromatherapy treatments or enjoy family fun in the outdoor pool with a lazy river and waterslide at this Cotai Strip retreat ## Photo gallery for JW Marriott Hotel Macau ![Premium bedding, down duvets, minibar, individually furnished - JW Marriott Hotel Macau (Cotai)](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/61ead8f6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![LED TV - JW Marriott Hotel Macau (Cotai)](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/8512a0fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - JW Marriott Hotel Macau (Cotai)](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/f82a772a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - JW Marriott Hotel Macau (Cotai)](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/1e0564fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Premium bedding, down duvets, minibar, individually furnished - JW Marriott Hotel Macau (Cotai)](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/5f078956.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located on the vibrant Cotai Strip, JW Marriott Hotel Macau offers a luxurious retreat for families and travelers alike. Enjoy aromatherapy treatments at The Ritz-Carlton Spa, swim in the outdoor pool with a lazy river and waterslide, or indulge in international cuisine at one of 4 on-site restaurants. With free roundtrip airport shuttle service and helpful staff praised by previous guests. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Hot tub - Spa - Free airport shuttle - Parking included - Free Wi-Fi £190 includes taxes & fees 10 Feb - 11 Feb ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10224807&PinnedHotelID=10224807&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | Living area | LED TV](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/d015b8b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Air conditioning Executive Lounge Free cots/infant beds Fridge LED TV - 1033 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, Pool View ![Premium bedding, down duvets, minibar, individually furnished](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/6133dc21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Pool View ### Highlights Soundproofed Individually furnished Air conditioning Executive Lounge Free cots/infant beds Fridge LED TV Pillow menu - 484 sq ft - Resort view - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed ![Lobby](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/66d0045b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 11 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Premium bedding - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) ![Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) | Pool | Outdoor pool](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/4f5921be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Balcony (Retreat Pool Suite, Executive Lounge ) ### Highlights Balcony Soundproofed Individually furnished Air conditioning Executive Lounge Free cots/infant beds Fridge LED TV - 1033 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![Lobby](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/66d0045b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Premium bedding - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Double Beds, Pool View ![Premium bedding, down duvets, minibar, individually furnished](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/5e7406c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Double Beds, Pool View ### Highlights Soundproofed Individually furnished Air conditioning Executive Lounge Free cots/infant beds Fridge LED TV Pillow menu - 484 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Room, 2 Double Beds ![Lobby](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/66d0045b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds 10.0 Exceptional 8 reviews ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Premium bedding - 484 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Room, 2 Double Beds, Pool View ![Premium bedding, down duvets, minibar, individually furnished](https://images.trvl-media.com/lodging/11000000/10230000/10224900/10224807/5e7406c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Pool View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Premium bedding - 538 sq ft - Sleeps 3 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCotai-Hotels-JW-Marriott-Hotel-Macau.h10224807.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCotai-Hotels-JW-Marriott-Hotel-Macau.h10224807.Hotel-Information) ## About the area Located in Cotai, JW Marriott Hotel Macau is connected to a shopping centre. Cotai Strip and Macau Tower are notable landmarks, and if an activity is on the agenda, visit Macau Fisherman's Wharf. University of Macau and Macau Tower Convention and Entertainment Centre are two other places to visit that come recommended. [Visit our Cotai travel guide](https://www.expedia.co.uk/Cotai.dx6139887) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.14671%2C113.55562&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t0B3XdXsZ3UfPmaTQkd1aT_S-GU=) Estrada da Baía da Nossa Senhora de, Esperança, s/n, Cotai, Das Ilhas ### What's nearby - Galaxy International Convention Center \- 2 min walk \- 0.1 miles - Galaxy Arena \- 6 min walk \- 0.4 miles - Cotai Arena \- 9 min walk \- 0.5 miles - Cotai Strip \- 13 min walk \- 0.7 miles - Venetian Macao Casino \- 16 min walk \- 0.9 miles ### Getting around - Cotai West Station - 5 min walk - Zhuhai Station - 19 min drive - Macau (MFM-Macau Intl.) - 11 min drive ### Restaurants - ‪Urban Kitchen 名廚都匯 - ‬1 min walk - ‪Passion by Gerard Dubois - ‬4 min walk - ‪Cha Bei - ‬6 min walk - ‪Tastes of Asia 亞洲美食坊 - ‬5 min walk - ‪Tsui Wah Restaurant 翠華餐廳 - ‬7 min walk ## About this property ### JW Marriott Hotel Macau Luxury family-friendly hotel near Cotai Strip Located close to University of Macau and Hac Sa Beach, JW Marriott Hotel Macau provides a free return airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a body wrap, a body treatment or a hot stone massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with shopping on-site and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with a lazy river and a waterslide - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and express check-out - Express check-in, a children's club (surcharge) and free newspapers - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 1015 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with separate baths/showers and free toiletries - LED TVs with premium channels - Fridges, free infant beds and electric kettles ## Similar properties ![5 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/3000000/2370000/2363200/2363104/d87bf6cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Macao Cotai - Pool - Hot tub - Spa - Kids’ pool 9.6 Exceptional 1,000 reviews £223 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2363104&PinnedHotelID=2363104&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2850000/2844600/2844548/w3837h3556x3y3-4b687dd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Macau Cotai - Pool - Hot tub - Spa - Kids’ pool 9.2 Wonderful 1,003 reviews £128 includes taxes & fees 22 Jan - 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Pool - Free airport shuttle - Parking included - Free Wi-Fi 9.6 Exceptional 284 reviews £97 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=99600335&PinnedHotelID=99600335&HadPinnedHotel=true®ionId=-1&adults=2) ![Metropolitan Suite, Tower View | View from room](https://images.trvl-media.com/lodging/12000000/11930000/11927100/11927099/5679782c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St. Regis Macao Cotai - Pool - Hot tub - Spa - Free Wi-Fi 9.6 Exceptional 1,001 reviews £152 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=11927099&PinnedHotelID=11927099&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/5000000/4950000/4944800/4944702/1b9580af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Macao Cotai - Spa - Free airport shuttle - Parking included - Free Wi-Fi 9.4 Exceptional 1,000 reviews £181 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=4944702&PinnedHotelID=4944702&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4360000/4359100/4359010/b6a91244.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Galaxy Hotel Cotai - Pool - Spa - Free airport shuttle - Parking included 9.2 Wonderful 1,001 reviews £180 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=4359010&PinnedHotelID=4359010&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/13000000/12710000/12701600/12701563/b9c608c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio City Cotai - Pool - Spa - Water slide - Parking included 9.0 Wonderful 1,000 reviews £124 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=12701563&PinnedHotelID=12701563&HadPinnedHotel=true®ionId=-1&adults=2) ![Shopping centre](https://images.trvl-media.com/lodging/3000000/2880000/2871400/2871315/6cb9ba89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City of Dreams – Nüwa Macau Cotai - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 262 reviews £190 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=2871315&PinnedHotelID=2871315&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free return airport shuttle from 11 AM to 9 PM at scheduled times - Free area shuttle - Free casino shuttle - Free ferry terminal shuttle - Free shopping centre shuttle - Limo/town car service - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MOP 338.80 for adults and MOP 165 for children - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar ### Restaurants on site - The Lounge - The Pool Bar - Urban Kitchen ### Things to do - Children's club - Children's pool - Full-service spa - Health club - Hot tub - Lazy river - Library - Outdoor pool - Playground - Sauna - Shopping - Steam room - Waterslide ### Family friendly - Children's club (surcharge) - Children's pool - Free area shuttle - In-room cot - In-room refrigerator - Laundry facilities - Lazy river - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Computer station - Conference space - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Full-service spa - 13 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - In-room roll-in shower - Lever door handles - Lift - Low-height counter and sink - Low-height electrical sockets in bathroom - Portable bathtub seat - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Free cot - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LED TV with premium channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Free local calls - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 29 December to 13 March: - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MOP 500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately MOP 338.8 for adults and from MOP 165 for children - Rollaway bed fee: MOP 500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests. Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as JW Marriott Hotel Macau Cotai JW Marriott Hotel Macau JW Marriott Macau Cotai JW Marriott Hotel Macau Hotel JW Marriott Hotel Macau Cotai JW Marriott Hotel Macau Hotel Cotai ## Frequently asked questions ### Does JW Marriott Hotel Macau have a pool? ### How much does it cost to stay at JW Marriott Hotel Macau? ### Is JW Marriott Hotel Macau pet-friendly? ### How much is parking at JW Marriott Hotel Macau? ### What time is check-in at JW Marriott Hotel Macau? ### What time is check-out at JW Marriott Hotel Macau? ### Does JW Marriott Hotel Macau provide a shuttle to the airport? ### Where is JW Marriott Hotel Macau located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Hotel Macau Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 720 8 - Good 204 6 - Okay 42 4 - Poor 19 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Kai H 16 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My elderly parents had a great experience here. Staff was really attentive and helpful. ##### Kai H Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Apinya 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and luxury hotel decor and great facilities ##### Apinya Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### My Hong 8 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was exceptional. From the warm welcome to the impeccable service, every aspect of our stay exceeded our expectations. The family-friendly amenities were impressive, and the personalized touch in helping us celebrate our 10-year anniversary was truly appreciated. We look forward to returning for another extraordinary experience in the future. ##### My Hong Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Suen Yat Heung E 6 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Caring & Comfortable Hotel Very good room design to cater for comfortable n the need of travellers. J M Mariott staff are very courtesy towards customers, well trained & welcome us which is very much appreciated. ##### Suen Yat Heung E Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Shuk Mui 16 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The front desk customer service Yasmine is excellent and very friendly to the customers. I rate her 5 stars ##### Shuk Mui Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Selene 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room is spacious, comfy with nice view. Staff are helpful and especially attentive to elderly. Complimentary breakfast is delcious with lots of variety Only 1 minus--the pillows. Didn't notice the pillows were a bit too soft. So kept waking up at night and fixed the pillow. ##### Selene Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ming Sze 19 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Fitness staff Christian is very good and helpful ##### Ming Sze Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### CHEWAN 2 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWESOME! SOOOO perfect!! they are very kind, nice. I can't wait to visit there again!! Cleaning Service is very perfect! so awesome!!! ##### CHEWAN Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### EUNHEE 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I used to travel to Macau a lot. JW is always a enjoyable stay. n it was nice to be able to stay comfortably with a really friendly staff 'Sharry' at the lounge club. She is so nice n gave us happier stay. Say hi to Sharry. Thx4 ur lovely kindness. ##### EUNHEE Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Toni 27 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very satisfied. Overall very satisfied. I would like especially mention Jessie for taking good care for my stay. Also not forget to mention grace. Best executive lounge service. ##### Toni Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Michelle 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is amazing, great you can use all the Galaxy Facilities as well. Only complaint is we personally didnt like the beds.Found it hard to sleep all 3 nights ##### Michelle Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sui 22 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything were perfect, friendly staffs included room service staff as well as security staff an A for their helpfulness. Wait time for registration must be improve, I had waited an hour and a half was not a good standard for JW brand. ##### Sui Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Chung 10 Aug 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing. ##### Chung Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Patricia 23 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfied stay The check-in was fast and smooth. No hip cups on the process and staffs were patient in explaining the procedures. The room is very spacious and facing the pool view, staff was very kind to help to upgrade the room for us due to my friend’s birthday trip. The conceige staff Amy was very helpful in explaining the routes and advised us to take the express bus to hk instead of taking the ferry. Highly recommended to stay. The housekeeper was very detailed by cleaning our luggage’s wheel and tidy up the place very well. Ample of space for yoga too ![Room view](https://a.travel-assets.com/ugc/hotel-reviews/343B8626814BBE679EDAEFB5D42F64C652A2567E1716443402652.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Toilet view](https://a.travel-assets.com/ugc/hotel-reviews/4092A263DAEC8C89F98541ADDF0FFB3087B6F4421716443400870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bathtub view](https://a.travel-assets.com/ugc/hotel-reviews/616967EA8C492A1E7F4365F6645215E034612DC91716443403930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View outside the room](https://a.travel-assets.com/ugc/hotel-reviews/3CE3659C6C9C472B478E91F9185EA4FF067E5E9F1716443406409.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patricia Stayed 2 nights in May 2024 ### 10/10 Excellent #### Gareth 20 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hotel Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special! ##### Gareth Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### DONGIL 25 Oct 2023 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great hotel! I arrived at Macau Airport in the middle of the night. I went to the hotel in a van that I had booked through the hotel in advance, and it wasn't difficult to reserve the van. Thanks to roselle for her help. The room was clean and spacious, and the view was nice. I had mentioned a non-smoking room in advance, but the room smelled strongly of cigarettes, and there was no room to change to, so they changed me to a new room the next day. But it still smelled like cigarettes. The size of the room was the same, but the number of coffees provided in the room was small, and the type of tea was also changed to a lower grade. I stayed in the downgraded room for 3 days, paying the same amount. I went to the concierge to make a reservation for the restaurant I was planning to go to, and met roselle, who helped me make a van reservation in Korea. The restaurant was fully booked, so roselle recommended another place and it was a fantastic evening. Thanks again roselle. It was a perfect hotel except for the smell of cigarettes. I remembered this as a JW Marriate Hotel that I would like to visit again. ![](https://a.travel-assets.com/ugc/hotel-reviews/2AA64C473A8AB6D91F249BAD6B57CCD6D4F434C91698277618199.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/47A57A3660C179C92551682EB7C410262D171A7C1698277618859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CD8F21E2E7B7832D96BA9C78B2F2546F4D1405A41698277599058.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D316CB1BFD80F582217FD2E524AF04FAA63895FF1698277618435.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DONGIL Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Chau sin helen 11 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super nice place for family trip We have a great time in this hotel, will come back again. ##### Chau sin helen Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Tamie 16 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Heartwarming gifts and wonderful hospitality, so we had a very enjoyable hotel life! ##### Tamie Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### JEFFREY 22 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and beautiful ##### JEFFREY Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### WILLY 15 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very satisfying and enjoyable hotel stay. starting with the hotel check in by the reception staff. ![Nice view from my room window.](https://a.travel-assets.com/ugc/hotel-reviews/6E4CE2A295155AC6BBC00DE7DF10EDE570C038611700065734086.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### WILLY Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Ming Fai Ivan 28 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good quality of service Good service ##### Ming Fai Ivan Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Hiu Fai 10 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good as usual Good quality as usual Marriott standard, particularly the SPA ##### Hiu Fai Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Lung George 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities I had a wonderful stay at this hotel to celebrate the birthday of my wife. The staff was very helpful and gave me a lot of good surprises. The facility and location were amazing. The room was spacious and clean, the bed was comfortable, and the view was stunning. I would definitely come back here again! ##### Lung George Stayed 2 nights in May 2023 ### 10/10 Excellent #### HyukBum 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort best. really best. thanks to Karmen, Fred. They make us great day. ^^ ##### HyukBum Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Selene 24 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a very convenient location in Cotai. Walkable distance to Taipa main tourist place, light rail station and Venetian. The property itself has all kinds of stores ##### Selene Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Hisaronu](https://www.expedia.co.uk/Hisaronu-Hotels.d6055697.Travel-Guide-Hotels) > > [Burton Stone Inn](https://www.expedia.co.uk/York-Hotels-Burton-Stone-Inn.h10088692.Hotel-Information) > > [Kamari Bay Hotel](https://www.expedia.co.uk/Kos-Hotels-Kamari-Bay-Hotel.h15540613.Hotel-Information) > > [Hotels near Nintendo World Headquarters](https://www.expedia.co.uk/Nintendo-World-Headquarters-Hotels.0-l6076284-0.Travel-Guide-Filter-Hotels) > > [Club Hotel Felicia Village - All Inclusive](https://www.expedia.co.uk/Manavgat-Hotels-Club-Hotel-Felicia-Village-All-Inclusive.h23065580.Hotel-Information) > > [Hotels with Parking in Bakewell](https://www.expedia.co.uk/Bakewell-Hotels-Hotel-With-Parking.0-0-d7384-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels.d6047134.Travel-Guide-Hotels) > > [Marriott Owings Mills Metro Centre](https://www.expedia.co.uk/Baltimore-Hotels-Marriott-Owings-Mills-Metro-Centre.h67292291.Hotel-Information) > > [Casa Cipriani New York](https://www.expedia.co.uk/New-York-Hotels-Casa-Cipriani-New-York.h60020170.Hotel-Information) > > [The Westin San Jose](https://www.expedia.co.uk/San-Jose-Hotels-The-Westin-San-Jose.h9242.Hotel-Information) > > [Hotels near Smoo Cave](https://www.expedia.co.uk/Smoo-Cave-Hotels.0-l6088877-0.Travel-Guide-Filter-Hotels) > > [Hotels in Boca Raton](https://www.expedia.co.uk/Boca-Raton-Hotels.d6317.Travel-Guide-Hotels) > > [Caledonian Hotel](https://www.expedia.co.uk/Dumfries-Hotels-Caledonian-Hotel.h13465978.Hotel-Information) > > [Cheap Hotels in Slough](https://www.expedia.co.uk/Slough-Hotels-Budget-Hotels.0-0-d5688-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Ikaros Beach Resort & Spa - Adults Only](https://www.expedia.co.uk/Hersonissos-Hotels-Ikaros-Beach-Resort-Spa.h1982768.Hotel-Information) > > [The Normanhurst Hotel](https://www.expedia.co.uk/Sale-Hotels-The-Normanhurst-Hotel.h2096786.Hotel-Information) > > [Villas Antalya Region](https://www.expedia.co.uk/Antalya-Region-Villas.d6046791-aaVillas.Travel-Guide-Accommodation) > > [Hotels near Airport Terminal 3 Station](https://www.expedia.co.uk/Airport-Terminal-3-Station-Hotels.d6146563.Travel-Guide-Hotels) ### Flights > [Flights from Bristol (BRS) to Vilobi d'Onyar (GRO)](https://www.expedia.co.uk/lp/flights/brs/gro/bristol-to-girona) > > [Flights from Paisley (GLA) to Ullensaker (OSL)](https://www.expedia.co.uk/lp/flights/gla/osl/glasgow-to-oslo) > > [Flights from Cork (ORK) to Derby (EMA)](https://www.expedia.co.uk/lp/flights/ork/ema/cork-to-east-midlands) > > [Flights from Austin (AUS) to San Antonio (SAT)](https://www.expedia.co.uk/lp/flights/aus/sat/austin-to-san-antonio) ### Packages ### General > [Visit Armitage](https://www.expedia.co.uk/Armitage.dx3000399682) > > [Visit British Columbia](https://www.expedia.co.uk/British-Columbia.dx11117) > > [Visit Cabo Roig](https://www.expedia.co.uk/Cabo-Roig.dx6172117) ---