Disappointed. Stayed over New Year long weekend. Room wasn't ready, then when was it was still missing kids beds. Bistro was only serving buffet (2 starter options, 4 mains, e18 to have food slopped onto plate), ran out of kids menu (booked for 5.30pm) - yet emails I got during this time from Radisson group said the bistro served full menu. At the pool Saturday we where last out, they actually locked husband and son in and closed up. 2nd night - buffet again, ran out of kids menu again, ran out of most drinks, no snacks/crisps etc. So 2nd night eating at local chipper. When checked out they had lost the voucher I had given them at check in.