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Reviews of Comfort Suites Coralville I-80

2.5 out of 5
Comfort Suites Coralville I-80
2431 James St, Coralville, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 266 out of 1002 reviews" "
Rating 6 - Okay. 78 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brent, Mason City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and super clean facility.
Stayed 2 nights in May 2024
Response from Misty on 15 May 2024
Thank you so much for the 5/5 rating and your kind words. We hope to see you again next time you come though our area.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, nice room. Large pool and hot tub. Nice free breakfast. Always had a good smell when walking in! Staff was really friendly.
Stayed 4 nights in May 2024
Response from Misty on 15 May 2024
Thank you so much for the 5/5 rating and you kind words about our facilities and staff. We hope your will stay with us again if you are even in the area.

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 2 nights in Apr 2024
Response from Misty on 15 May 2024
Thank you so much for the 5/5 rating/ We hope to see you again :)

8/10 Good

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway and close to everything you need
Stayed 1 night in Apr 2024

8/10 Good

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with my stay. I needed to visit my aunt at the Iowa University hospital and motel in a good location for me
Stayed 1 night in Apr 2024

8/10 Good

Kaye, Clear Lake

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay here when we have dr. appts. It’s easy to find and clean. This time the hot breakfast was a little cool and the juice tasted watered down..usually it’s really good.
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Stayed 2 nights in Apr 2024
Response from Misty on 15 May 2024
Thank you for taking the time to rate us. I would love to know what we could have done better to make your stay more enjoyable.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie Vanden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need a two Belgium waffle makers.
Stayed 1 night in Apr 2024

8/10 Good

Phou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! Very clean and quiet rooms
Stayed 1 night in Apr 2024

6/10 Okay

Angie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have 4 Huge bites from either the pool or hot tub or room. They are swelling twice almost three times in size & extremely itchy! I will be going to an Urgent Care when open & have to apply ice, Benadryl cream on them & take Benadryl to get any relief. Breakfast was not impressed & rooms for a suite were not very big. Very obnoxious kids in the pool area & noisy people in rooms all night long. Didn’t get fresh towels had to ask for them.
Stayed 2 nights in Mar 2024

8/10 Good

lori

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with my stay
Stayed 1 night in Mar 2024

10/10 Excellent

Trishia, Coralville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very nice pool area and breakfast. Front desk was super helpful and pleasant. Would recommend and stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the hotel was clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool, friendly staff, good breakfast, clean room. Perfect for what we needed
Stayed 1 night in Mar 2024

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Stayed 2 nights in Mar 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Property conditions & facilities
Internet and TV cut in and out, room heater didn’t work. Furniture was worn and falling apart.
Stayed 2 nights in Mar 2024
Response from Management on 5 Mar 2024
I'm so sorry to hear you had issuer with your stay. If we would have been made aware of the issues while you were onsite during your 2 night stay, we would have done our best to assist you. Are hvac units are motion censored. If there is no movement in the room, they will not run to the temperature you have set on the wall thermostat. I'm also sorry to hear that you were upset regarding our pool policies. We do not allow pool parties at our property. Our facility and amenities are for our registered guest only.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hot tub
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. Great parking and kind staff.
Stayed 1 night in Feb 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a decent price.
Stayed 1 night in Feb 2024

6/10 Okay

Callie

Travelled with family
The hotel smelled nice overall and the pool was really cool for the kids. Comfortable beds and quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen W.

Travelled with family
Liked: Property conditions & facilities
Ice on sidewalk
Stayed 1 night in Feb 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the University. Daughter enjoyed the pool.
Stayed 1 night in Feb 2024

8/10 Good

Jamie, Austin

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Misty on 16 Feb 2024
Thank you for the rating!

10/10 Excellent

laurie

Travelled with pets
Liked: Staff & service, property conditions & facilities
Room/hotel was quiet. Very clean inside. Could use some trash pick up outside. Pool is large. Hot tub jets should stay on a little longer than 4 minutes at a time. Breakfast was good. Coffee was nice and hot! Staff very nice and friendly.
Stayed 1 night in Feb 2024
Response from Misty on 16 Feb 2024
Thank you so much for taking time to rate us and leave a review! We truly appreciate you and hope that next time you are in our area, you will stay with us again!

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Feb 2024

2/10 Terrible

Ellen

Travelled with family
Disliked: Staff & service
The breakfast attendent was being really rude to my kids and was yelling at them was really disappointed 😞
Stayed 1 night in Feb 2024
Response from Management on 16 Feb 2024
I'm very sorry to hear about you experience with our breakfast attendant. She wasn't trying to yell at your children, but with a language barrier, I can see where it could be perceived that way. She was informing them to make sure to dry off a little and to wrap a towel around them when coming straight from the pool to the breakfast area, since they were dripping water puddles in front of the coffee station and around the whole breakfast area causing a hazard not only to themselves but other guests and employees. I'm sorry that this upset you. She really was only trying to make a chaotic area and time less dangerous for all involved.

6/10 Okay

Lacey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Melissa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
didnt know there was going to be a lot of kids in the pool over the amount of what u are supposed to have in hot tub the 10 pm we went in and i broke out immediately itching all over. i got sick and a headache had to leave broke out in rash. my skin is sensitive. The food in the morning was ok but the waffles u make were the best. . Wish it ws more quiet was up from young kids next door banging on the walls . i asked if there was a room that was quiet they said no . Make sure if you want peace and quiet call first to see if anything is going on
Stayed 1 night in Feb 2024
Response from Misty on 20 Feb 2024
Thank you for taking the time to leave us a review. We are a family friendly hotel. Weekends are always busy with plenty of families getting away for many of reasons. Some are here for sports tournaments, some weddings or family reunions, others for birthdays and some... Just a getaway to have fun way from home and to enjoy the chilly weather by hanging out by a pool! We do have 1 of the largest pools in the area which does make us a hot spot for families.

6/10 Okay

Sammy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
updates needed
Needs update
Stayed 1 night in Jan 2024

10/10 Excellent

Leland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good overnight stay on our way back west. Beds were comfortable, breakfast was plentiful. Breakfast server did a super job. Fitness center needs some maintenance. Pool was awesome for my kids, they loved it.
Stayed 1 night in Jan 2024

8/10 Good

Brandon

Travelled with family
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, so many places nearby to eat and shop. Staff was friendly and accommodating. Room was warm, clean, and comfortable! 10/10 recommend!
Stayed 2 nights in Jan 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well it was a fluke we stayed here. They have a good pool for the kids. A bonus, not known when we booked, they provide a lite dinner 2 nights a week. Unfortunately we had ate before we arrived. I would say location offers a lot. Close to freeway, shopping, restaurants, convenience 👍. Only down side I had was tv options.
Stayed 1 night in Jan 2024

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an AMAZING experience here!! Stayed overnight for the Iowa game and we were greeted with friendly faces, rooms were comfy, breakfast was amazing. 10/10 experience. Would definitely recommend this place
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
The only feedback I have is wishing they would post what hours the pool is going to be closed for cleaning and maintenance in advance. Other than that, immaculate service, wide variety of breakfast options, huge room service menu, great pool for kids, proximity to Stead Family Children’s Hospital (with discount).
Stayed 1 night in Jan 2024

10/10 Excellent

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Everything was great
Stayed 1 night in Dec 2023

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly- great pool- and check in was very easy. Nice location and although they were busy it never felt crowded.
Stayed 4 nights in Dec 2023

8/10 Good

Sara

Stayed 1 night in Dec 2023

8/10 Good

Sara

Stayed 1 night in Dec 2023

10/10 Excellent

Skylar

Stayed 1 night in Dec 2023

10/10 Excellent

stacia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool area was absolutely beautiful. My children enjoyed it very much. Reasonably priced. A fun get away for us. Room was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Juana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is open late and the facility is very clean
Stayed 1 night in Dec 2023