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Reviews of City Square Hotel Apartments

4 out of 5
City Square Hotel Apartments
87 Vester Voldgade, Copenhagen

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.8/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Property was convenient to train station, close to many dining options. Didn’t realize our room was on 5th floor and elevator only went to 4th floor. Pain to drag luggage up and down stairs.
Stayed 2 nights in Apr 2024
Response from Guest Relations Team on 22 May 2024
Hello Judy, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our place convenient. Your comments will certainly be taken into consideration as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back!

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved the apartment. Huge space with high ceilings and all the amenities we needed. We had great communication throughout with the property. We asked for a high chair and cot, and this was all set up ready for us when we arrived. There was a lift in the building to the apartments too. One of the best things was the easy access to the metro station, shops, grocery etc. You can also walk 5 mins to Tivoli too, and with the option to come in and out of Tivoli throughout the day having the apartment so close was super helpful with a toddler.
Stayed 5 nights in Apr 2024
Response from Guest Relations Team on 28 Apr 2024
Hello Christopher, Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay in our apartment. We do take pride in catering to our guests’ needs the best way we can. We hope to welcome you back again soon!

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at City Square Hotel Apartments! The spacious accommodations are nicely renovated, while still charming. The staff is very attentive and extremely easy to contact via email, phone, or text. The location is excellent!
Stayed 5 nights in Mar 2024
Response from The Guestsupport Team on 9 Apr 2024
Hi Ryan! Thank you for rating us! We appreciate your feedback! We are delighted that you had an amazing experience during your stay! We hope to host you again in the future!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, room comfort
An absolute gem!
Beautiful flat in a really good area. It was quiet in the evenings but we were really close to everything we needed within walking distance. The flat is really well presented and extremely well equipped. Communication was excellent.
Stayed 5 nights in Oct 2023
Response from Guest Relations Team on 9 Nov 2023
Hi Rachel! Thank you for choosing our hotel and we appreciate your amazing review! We are glad to hear that you enjoyed your stay with us and see you on your next visit to the city!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Great location, great apartment
Lovely apartment in a great location, communication from start to finish was excellent, highly recommended
Stayed 3 nights in Oct 2023
Response from The Guest Relations Team on 6 Nov 2023
Hi Richard,We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. See you next time!

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastically good, and what a city. Felt like a millionaire. Definitely coming back
Stayed 4 nights in Jul 2023
Response from Guest Relations Team on 30 Jul 2023
Hello Neil, Thank you so much for taking the time to give us a review. We're looking forward to your next stay with us soon!

10/10 Excellent

DANIEL

Stayed 2 nights in Jun 2023
Response from The Guest Relations Team on 5 Jul 2023
Hi Daniel!Thank you for your review and for choosing our property. We are glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

10/10 Excellent

Patricia

Stayed 3 nights in Nov 2022

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, room comfort
Great result overall!
Central location with easy access to the metro. Apartment was spacious, clean and good value. Kitchen not over stocked with equipment and the TV had option restrictions in place which rendered it of little use. Great pizza restaurant 2 minutes away!
Stayed 4 nights in Oct 2022
Response from Guest Relations Team on 29 Oct 2022
Thank you very much for taking the time to review your stay, Tom! We are happy that we could make your visit here in Copenhagen worthwhile and greatly appreciate your feedback. We look forward to welcoming you back another time! Best regards, Guest Relations Team

10/10 Excellent

Soeren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and spacious apartment. Great to have a kitchen, living room, etc., which we wouldn’t have had in a hotel room. Excellent location too! Only downside is the noise, which I guess is part of being in the city center. But if we could have killed the clock tower, which is right nearby, then we would have been able to sleep better. All in all a good stay.
Stayed 2 nights in Jul 2022
Response from The Guest Relations Team. on 2 Aug 2022
Dear Guest! We thank you for taking the time to provide us with such a lovely feedback! We are glad that we were able to pleased you and hoping that you enjoyed your stay. Looking forward in hosting you again soon. Best Regards, The Guest Relations Team.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Guest Relations Team on 17 Jul 2022
Hello Christine, Thank you so much for taking the time to give us a positive review. We are glad to hear that you are all in all satisfied with your stay with us. We're looking forward to your next stay with us soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Beautiful but dance club kept us up
Our apartment was beautiful and huge but it was also next to a dance club. If we were heavy sleepers that would have been fine but as we are not, we were awake until 5 a.m. as the bass beat through our walls. If you’re not a heavy sleeper, apartment #1 is not for you if you’re staying on the weekend.
Stayed 3 nights in Oct 2021

8/10 Good

Bettina

Travelled with family
Liked: Cleanliness, room comfort
It was a wonderful experience to stay in this unique and tasteful furnished apartment. Lot’s of space, wonderful kitchen, convenient and central location.Guests staying during weekends should be aware that there is a bar- and pub-area around the place and that the noice from the party in the street is incredible! No sleep until after one o’clock unless you sleep in the bedroom to the backside of the house. For guests who will enjoy the Copenhagen nightlife this might not be a problem.
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 15 Oct 2023
Hello Bettina! Thank you for staying with us! We appreciate you for taking the time to give us a detailed review and look forward to your next stay with us soon!

10/10 Excellent

Niels

Business traveller
Liked: Cleanliness, room comfort
God lejlighed Problemfrit
Stayed 4 nights in Sep 2023
Response from Guest Relations Team on 19 Sept 2023
Hello Niels! Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!

10/10 Excellent

Leni

Stayed 4 nights in Mar 2023
Response from The Guest Relations Team on 18 Apr 2023
Hi Leni!Thank you for taking the time to leave a review about us, we are happy to hear that you are all in all satisfied with your stay. We hope your next visit is just around the corner!

8/10 Good

SEONGJUNG

Liked: Cleanliness
Stayed 5 nights in Feb 2023
Response from The Guest Relations Team on 8 Mar 2023
Dear Seonjung, Thank you for your review and for choosing our property. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest!

8/10 Good

Philippe

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022
Response from Guest Relations Team on 27 Jul 2022
Thank you for your review and for choosing our property! We would gladly host you another time!

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, room comfort
To return to
Nice, spatious, clean and big apartment @ a very good location. Smooth check-in/out.Highly recommended
Stayed 2 nights in Jul 2022
Response from Guest Relations Team on 23 Jul 2022
Hello Jimmy, Thank you so much for the review! Glad to hear that you enjoyed your stay with us! We are happy that we could make your visit here to Copenhagen worthwhile. Please consider us again should you visit the city!

8/10 Good

Elin

Travelled with family
Liked: Cleanliness, room comfort
Supert opphold
Kjempefin leilighet, godt med plass og veldig godt utstyrt! Enkel og informativ kommunikasjon med utleier. Anbefales på det sterkeste for familie, små grupper på kosetur😊
Stayed 2 nights in Apr 2022
Response from Guest Relations Team on 29 Apr 2022
Dear Elin, Thank you for your amazing review! I am very happy to hear that our staff and service met your needs and expectations. It's feedback like yours that reminds us why we do what we do. See you next time! Kind regards,

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, room comfort
Dejlig stor lejlighed med et veludstyret køkken. Lejligheden ligget meget centralt og let at komme til. Der var rent og fint.
Stayed 3 nights in Feb 2022
Response from Guest Relations Team on 27 Mar 2022
Dear Kristine, thank you for the kind feedback. We are very happy with all the positive things you have mentioned about our hotel. We look forward to hosting you again in the future. Kind regards, Guest Relations Team

10/10 Excellent

Narve Grøtjorden

Stayed 2 nights in Feb 2022
Response from Guest Relations Team on 27 Mar 2022
Dear Narve, you are a wonderful Guest! Thank you for staying with us, we look forward to hosting you again in the future! Kind regards, Guest Relations Team