Outdoor pool

Reviews of Sovereign Resort Hotel

4 out of 5
Sovereign Resort Hotel
128 Charlotte Street, Cooktown, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 288 reviews
Rating 8 - Good. 83 out of 288 reviews
Rating 6 - Okay. 25 out of 288 reviews
Rating 4 - Poor. 3 out of 288 reviews
Rating 2 - Terrible. 1 out of 288 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bevan

Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, great rooms and facilities - Highly recommend
Stayed 4 nights in Apr 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it. Quiet and peaceful in such a laid back township.
Stayed 2 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2025

8/10 Good

Norm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jan 2025

10/10 Excellent

Satunya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy and quiet area
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Generally Ok but bed was awful
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, perfect for that quiet weekend, re-charge getaway.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The Sovereign Resort is a great place, lovely meals, excellent staff, facilities, restaurants, pool & all areas well kept & overall very professional presentation. We will be back again.
Stayed 3 nights in Dec 2024

8/10 Good

Keiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ai

Stayed 1 night in Nov 2024

8/10 Good

Phillip, Cairns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and facilities
Stayed 1 night in Dec 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Great pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were good
Stayed 1 night in Nov 2024

6/10 Okay

Steve

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality stay

Beautiful setting with a landscaped pool. Room was large. Next time I would ask for a room facing inwards towards the pool just to minimise street noise. Good restaurant (breakfast and dinner) upstairs at the pub next door. A great place to visit and a pleasant place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
I thought it was on the beach front, not a street back.
Stayed 3 nights in Oct 2024

8/10 Good

Evon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and peaceful - close to dining options, nice pool!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m going to recommend this hotel to family and friends.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Travelled with partner
Liked: Amenities
PROS Check In was easy. Central location was excellent. Outdoor lagoon pool was attractive. Size of room was very good. Breakfast in The Balcony Cafe was excellent. Good food and friendly staff. CONS. Only one, the room was relatively dark. Needed lights on in daylight. NB The cleanliness review would have been 5 Star/excellent, had it not been for the grubby Hotel Info Folder. When opened there were lots of greasy chip flakes between the pages which was rather off putting.
Stayed 1 night in Oct 2024

10/10 Excellent

Vikash

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big area, only issue is the bathroom needs an exhaust fan.
Stayed 1 night in Sep 2024

8/10 Good

Charles H, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had read a bunch of reviews and wasn’t sure what I was expecting but the hotel was fantastic. Our room looked onto the street so it was great to sit on the verandah having a drink overlooking the water. The pool area was really neat and clean. Great pool. The pub/hotel attached was great. Food was delicious and the staff super friendly. Location is great. Room clean. Bed comfy. Pub next door. What more could you ask for.
Stayed 1 night in Sep 2024

10/10 Excellent

kerry

Great location. Restaurant and cafe on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cooktown holiday

Lovely and friendly service, clean and comfortable. Would stay again.
Stayed 2 nights in Jul 2024

8/10 Good

kerri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were very noisy in the morning. I could hear them banging cupboard doors and talking at 7.30, they actually woke me up. When I was checking in, our room wasn’t ready and the receptionist said she would call me when it was ready. Never received a call which was really annoying as when I returned, they said my room was ready
Stayed 1 night in Jul 2024

8/10 Good

Donald

Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cooktown holiday

Lovely and friendly service, clean and comfortable. Would stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location for easy access to walkway, bowls & RSL Club. Cooktown was an amazing place to visit with so much history. The Sovereign was a real treat to stay at, the amenities were great, clean and tidy-worth the money to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet and excellent dining options with a well appointed comfortable room. Very nice pool and setting.
Stayed 1 night in Jun 2024

10/10 Excellent

Vic

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities, standard room had private patio, so quiet and overlooking a freeform pool, excellent dining options including room service-extended our stay and staff so helpful to keep our same room-top show!
Stayed 2 nights in Jun 2024

8/10 Good

ANNE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to everything. Could do with exhaust fan in bathroom
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the facilities lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bedroom apartment was very spacious and clean. The pool was well presented and very refreshing. The restaurant looked lovely and if we had stayed longer we would have dined there.
Stayed 1 night in Jun 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is crying out for maintenance
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 2 nights in May 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, easy walking around town. Comfy beds, well appointed rooms. Would stay again.
Stayed 2 nights in May 2024

8/10 Good

Ronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant garden and surroundings. Enjoyed the food in the restaurant.
Stayed 2 nights in May 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and pleasant. Unfortunately the breakfast took about 30 minutes to arrive .
Stayed 1 night in May 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Mattresses so comfortable!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

barry joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
problem pool .need hand rail to hold on to getting in and out of pool,for older persons
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property.. second time staying here Highly recommend it
Stayed 2 nights in Oct 2023

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023