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"The hotel was very nice over all. The staff interactions were not so great. Their customer service was terrible. I had to call the front desk to repair the light switch in the bathroom and the AC. It was repaired fairly quickly but the lady I spoke with was rude. She kept cutting me off. I couldn’t finish my sentence before she would cut me off. It was almost like she just wanted to get me off the phone quickly. The second interaction was at the pool. It was a simple question to ask if the roof would be retracted like the day before (it was 8 pm and a little chilly. The night before the roof was closed). The lady turned to me and as I was asking the question she turned around and walked off. Another guest at the pool saw the interaction and commented how that came off rude. The last interaction was on the day of check out. We wanted to leave our bags at the front to have lunch at the hotel before we headed to the airport. There was a line waiting for the bags to be checked in and the line wasn’t moving fast enough for him and he said something along the lines of “hello keep it moving”. The hotel has a neat design and the food at the restaurant was pretty good but their lack of customer service was noticed and I don’t think I’d be back. "

"Everything was great"

"The staff was very professional, extremely helpful and attentive to the needs of guests. The room was clean."

"There was a line of at least 5 deep with one staff member helping at check in , the other staff member took about 20 mins to step in and help. The room smelt like mold, the ceiling was cracked in the bedroom and bathroom which matched the peeling paint. The private parking lot entrance arm was torn down over night,so anyone could access it. The staff member that checked me out the next morning barely looked at me, took my room key didn’t ask my name how my stay was or anything, almost annoyed I asked to check out. The smell of mold was very strong, the ac unit worked great in the bedroom but it was warm in the kitchen and sofa couch area."

"Location is excellent, hotel rooms show their age a bit and the staff is great and friendly."

"Overall it was a good stay with a few hiccups...running short on towles for the pool, running out of plates and silverware at breakfast, and evening front desk seemed snippy. It felt like the enitre property unprepared for the weekend. Valet parking stores your car in the public parking lot next door AND they charge $60 per day !! On the good side as the weekend progress everything seemed to run smoother and the location cant be beat !!! I would stay again."

" Breakfast was amazing ! I love this place"

"Clean and friendly staff"

"Very nice hotel. It was my son prom and everything was perfect."