Ratings based on 1,063 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

エクスペディア予約を予約なしとするホテル

Posted 25-Jul-2016
Pros: なし。
Cons: 予約の再確認。
Location: ロケーションとしてはよいと思う。
最悪なホテルでした。エクスペディアで予約確認、カードで決済済みにも関わらず、チェックイン時に予約がないとのこと。 エクスペディアのサポートに連絡して、ホテルと交渉してもらっても変わらず。別のホテルを予約するのに、1時間かかり、 午後9時に別のホテルにチェックイン。なぜ、エクスペディアから予約が行ってなかったのかもわからす。1週間経ったいまも、 説明なし。
3out of 5
by A verified traveller from walnut creek ca

NO PARKING!????!

Posted 17-Jul-2016
NIT A fan because if the cost to park the unvinvurnce and the fact that the staff is always rude
2out of 5
by A verified traveller

Would not come again.

Posted 15-Jul-2016
First of all the front desk ladies were very unfriendly and seemed too busy to help us. They could not answer a simple question or try to find someone that could help us. No courtesy shuttle offered. The pool was terrible and the room we had the bathroom was very old style and cramped.
1out of 5
by A verified traveller from a

Terrible. Accidentally left belongings

Posted 14-Jul-2016
The cleaning ladies and front desk very rude and wouldn't return forgotten belongings. Will never stay again.
4out of 5
by A verified traveller from california

Posted 27-Jun-2016
Overall nice stay. Hallway was noisy. Staff did not providing information on amenities.
5out of 5
by A verified traveller

Very nice hotel

Posted 23-Jun-2016
Although this property is primarily for the business traveler, I found the accommodations to be just what my family needed. It was located in a central location to many of the nearby cities we visited plus we felt safe.
4out of 5
by A verified traveller from Leverkusen

gutes Hotel in der Nähe von san Francisco

Posted 31-May-2016
Pros: Die tollen Zimmer
Cons:
Location: Das Hotel liegt in der Nähe von San Francisco, und hat mit der Interstate sowie Der BART eine sehr gute Anbindung nach Oakland sowie San Francisco.
ein seht gutes Hotel mit guter Anbindung an San Francisco.Leider war das Personal am Check-Inn Schalter nicht das freundlichste. Ansonsten gab es aber keinerlei Grund zur Klage.
5out of 5
by A verified traveller from s

Very nice stay

Posted 30-May-2016
Very quiet room. Adequate parking. Shopping and eating nearby.
4out of 5
by A verified traveller

Convention/Conference hotel

Posted 28-May-2016
The condtiion of the rooms is inconsistent, often something does not work in the room. Room service trays tend to stay in the hotel hallways. Front desk needs better staffing. On site restaurant staff are very good, as are bell persons. If you book through expedia you will be placed in one of the less desirable rooms on a low floor (has happened to me three times). Outside space is quite nice.
4out of 5
by A verified traveller

Return stay

Posted 12-May-2016
Pros: Most comfortable room, especially the bed and pillows, of all the hotels i have been in.
Cons: The bathroom had no fan to use to keep the air fog free and fresh after using the toilet.
I complained last stay about having to pay for parking as a hotel guest staying over-night. This time, I was not charged for parking. I am so happy for this and we had a wonderful stay there.