Ratings based on 1,166 Verified Reviews

4.2 out of 5
78% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller

No hot water

Posted 31-Dec-2016
Stayed at the "Hilton" because of some good reviews. Will not pick to stay there again. Had to move rooms after a very long day due to no hot water. the other room was not the same or equivalent. Not exactly the way to spend Christmas.
2out of 5
by A verified traveller

Broken shower

Posted 14-Dec-2016
Cons: because I booked on expedia, I do not get hilton rewards points.
Shower was broken. Two of the three times I have stayed there, it's been having plumbing issues.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel stay in SF Bay Area

Posted 11-Dec-2016
Great hotel staying in central San Francisco Bay area. Hotel is comfortable clean and inviting.
1out of 5
by A verified traveller from US

Posted 12-Nov-2016
They said they had a water shut off from 10pm-5am. They said it happened in the am. I booked the hotel at 7. They said they would not do anything for the inconvenience. Thought that was bad as a Hilton honors.
3out of 5
by A verified traveller from hernandez

We have to pay for the parking 18 dollar per day

Posted 03-Nov-2016
Tuvimos que pagar 18 dólares por día, por el estacionamiento
3out of 5
by A verified traveller from out of town

expensive, barely adequate room.

Posted 02-Nov-2016
Pros: Location.
Cons: Time to spend money on new beds, decor. Parking fees should be lowered or eliminated, especially if guests have two or more vehicles per room.
Location: Pleasant, spacious, suburban area with shopping nearby.
Small, drab room with hard bed covered in a crumpled duvet. Bathroom so small the door rubbed against toilet. Too much money for parking at a hotel with more space than class!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Nov-2016
Nice hotel- took the front desk forever to answer the phone when I had a question to ask and when the lady finally answered she didn't even help and hung up right away
5out of 5
Recommended
for Everyone
by A verified traveller from Truckee, United States of America

Posted 29-Oct-2016
Wonderful time. Great bartenders and wonderful staff in all. Would stay there again.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Very Nice

Posted 26-Oct-2016
Pros: Good location, friendly staff, room was comfortable and clean.
Cons: The bathroom/vanity area are pretty small but overall a nice stay.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 22-Oct-2016
Pros: Every aspect was nice. Staff, location, room all very nice.
Cons: Paying 'extra' to park a cars. Feels like getting gouged.