Will not be staying here again RUDE STAFF
When we first arrived at this hotel there was not a single place to park to get inside to check in. Once we were able to go inside and check in the staff was very rude to all the customers waiting. It took almost 45 minutes just to check in. As advertised parking was 15.00 per night and breakfast was $7.50 per person each day. Hotel said that was wrong parking was 19.00 per day and breakfast was 14.99. I even had the printout saying the cost of breakfast and parking. They would not honor the breakfast and rudely accepted the parking price. We are used to paying to park but, this location was not a place you should have to pay. There were malsl all around with ample free parking for customers and our parking lot was not covered or secured and was huge. Paying to park was a complete joke!! We repeatedly asked for a manager and no manager would come down. We heard others asking for a manager with the same response. This hotel was busy and a manager should have been at the front desk supporting it's staff. As we were checking in we were also told the water would be shut off for several hours starting at 10 am. That was not ok with us, but what are you going to do. Hotel room was clean and comfortable. We purchase food from the local Safeway for breakfast for the kids .We ate 1 time at the restaurant in the hotel. Extremely Rude Staff. We ordered food and drinks and would have ordered more,but waitress acted like we were a pain in her behind. Restaurant wasn't busy!