Ratings based on 1,194 Verified Reviews

4.2 out of 5
77% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from US

No Free Parking- what an unpleasant surprise!

Posted 20-Mar-2017
Pros: clean and new
Cons: There should be free parking for hotel guests. This hotel isn't in a high demand area. I felt like I was being squeezed for an additional $20 a day!
Location: plenty of shopping and decent American franchise restaurants.
No Free Parking = what an unpleasant surprise! There should be free parking for hotel guests. This hotel isn't in a high demand area. I felt like I was being squeezed for an additional $20 a day! Go to the Marriott. With all of the expenses you will get a better hotel with a more honest price.
2out of 5
by A verified traveller

Not worth the money.

Posted 14-Mar-2017
Pros: Nothing!
Cons: The extra amenities are a given at honest hotels.
Charges for parking, water, breakfast and internet are truly uncalled for. I would not recommend this place to anyone local or from abroad. A simple term sums up this sad experience: nick·el-and-dime ˌnikəl ən ˈdīm/ NORTH AMERICANinformal verb 1. put a financial strain on (someone) by charging small amounts for many minor services.
4out of 5
Recommended
for Everyone
by A verified traveller from A

Nice hotel close to mall and shopping. Rooms nice

Posted 11-Mar-2017
Parking is over priced at $19 day. And you have to pay for wifi. You can get free wifi at Starbucks or the Panera bread across the street yet you pay for a room and have to pay for wifi?! I find that such a money grab on the hotels part.
4out of 5
Recommended
for Everyone
by A verified traveller

convenient location

Posted 10-Mar-2017
Pros: location
Nice hotel at quite place, 5-10 mins driving to train station. walking distance to shopping center. parking $19 per day is too much. WiFi not provided to guest booked online.
3out of 5
by A verified traveller from Reno, NV

There are better options in the area

Posted 27-Feb-2017
Pros: Nice layout, restaurants across the street, asian supermaket on the next block, walking distance from many local amenities
For a tiny bit more Crown Plaza offers free parking, Wifi and breakfast
5out of 5
Recommended
for Everyone
by A verified traveller from California

Great Hotel. Parking not free

Posted 19-Feb-2017
Great clean hotel. Room was beautiful, only thing I wished it was free for parking
4out of 5
Recommended
for Everyone
by A verified traveller from j

Posted 19-Feb-2017
They gave us the wrong key not only once but twice
4out of 5
Recommended
for Everyone
by A verified traveller from Oakland

Nice Hotel

Posted 18-Feb-2017
This was my first time Hilton Concord nice and clean.
5out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Nice hotel!

Posted 18-Feb-2017
Pros: Very clean
We had a great stay. Restaurant had good food. Was surprised the pool was open when it was 58 degrees outside. Wish we had known it was heated so my kids could have brought their swimsuits. We don't swim outdoors in winter in the midwest.
3out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Room was over priced for the type of room received

Posted 16-Feb-2017
The staff was professional and friendly. There were other guests smoking in the hotel which was prohibited but we smelled smoke everywhere. The room was very lack luster and small...the price was too much for what I received. Very disappointed.