Ratings based on 998 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller from concord CA

Inner metro Concord CA

Posted 07-Jan-2016
Pros: Best bed and pillows ever.
Cons: Free parking
Location: restaurants and mall by shuttle
Ok, but charges for everything that should be inclusive. They charge $5 for internet in room, but it is free if you go to lobby to use. Stupid. You have to pay for parking at such a high priced hotel. I have never had to do this at other competitors. Very money mongering on their part.
5 out of 5
Recommended
for Everyone
by A verified traveller from Concord, CA

clean and very quiet

Posted 08-Dec-2015
Pros: clean, friendly staff, amenities
Cons: food from restaurant
Location: I work most of the time, but it's very close to good restaurants
Haven't heard anyone in next room, like I did at Crown Plaze
4 out of 5
Recommended
for Everyone
by A verified traveller from calgary

Good hotel

Posted 05-Dec-2015
Nice place to stay. In a good location. Lots of stores near by.
4 out of 5
Recommended
for Everyone
by A verified traveller

high parking fees

Posted 30-Nov-2015
Disappointed that a non-union hotel would require such high parking charges. Thanksgiving meal was high-quality cafeteria food.
5 out of 5
Recommended
for Business Travellers
by Angela

This traveller left a rating score only Posted 12-Nov-2015 on Hotels
2 out of 5
Recommended
for Families
by Matthew from Concord

Posted 07-Nov-2015 on Hotels
There was no blow dryer or other services. That even a motel 6 would have and you pay more to be in a nice hotel you expect at least the same equipment also with room service they offered to either have us pick it up or brought to the room but didn't explain the pricing difference at all we were expecting what was stated in the brochure menu and then suddenly it's ten more dollars and then parking they charge per night vs it coming with your room or just one rate so the one deal you think you are getting still ends up to be expensive for not even the quality you were expecting out of Hilton very disappointing
4 out of 5
Recommended
for Couples
by Matthew from Bakersfield

Almost great

Posted 05-Nov-2015 on Hotels
They need better breakfast. Powdered eggs are horrible
4 out of 5
Recommended
for Couples
by Tracy from Phoenix

Nice staff, no hot water

Posted 04-Nov-2015 on Hotels
Our room was right above the restaurant. Since we arrived very late that night it was not great to be woken up at 7 a.m. with music coming through the ceiling. We didn't have any hot water in the shower however staff was kind enough to relocate us to a new room without any problem.
5 out of 5
Recommended
for Families
by anjeanette from Redding, CA

Perfect.

Posted 03-Nov-2015 on Hotels
Second time staying for the weekend. I will be staying again. I loved it. The only one small "con" is the parking fee.
4 out of 5
Recommended
for Families
by Roger

This traveller left a rating score only Posted 03-Nov-2015 on Hotels