Ratings based on 1,186 Verified Reviews

4.2 out of 5
78% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from California

Great Hotel. Parking not free

Posted 19-Feb-2017
Great clean hotel. Room was beautiful, only thing I wished it was free for parking
4out of 5
Recommended
for Everyone
by A verified traveller from j

Posted 19-Feb-2017
They gave us the wrong key not only once but twice
4out of 5
Recommended
for Everyone
by A verified traveller from Oakland

Nice Hotel

Posted 18-Feb-2017
This was my first time Hilton Concord nice and clean.
5out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Nice hotel!

Posted 18-Feb-2017
Pros: Very clean
We had a great stay. Restaurant had good food. Was surprised the pool was open when it was 58 degrees outside. Wish we had known it was heated so my kids could have brought their swimsuits. We don't swim outdoors in winter in the midwest.
3out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Room was over priced for the type of room received

Posted 16-Feb-2017
The staff was professional and friendly. There were other guests smoking in the hotel which was prohibited but we smelled smoke everywhere. The room was very lack luster and small...the price was too much for what I received. Very disappointed.
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angrles

Great hotel, close to freeways and shopping mall.

Posted 13-Feb-2017
Great Hotel, priced well. Easy access to freeways. Close to shopping mall. Staff very cordial. Beds were a bit low but overall NO complaints. Will recommend to family and friends.
3out of 5
by A verified traveller

College weekend

Posted 13-Feb-2017
Pros: Restaurant, Plate and Vine, was very nice.
Cons: The staff should have been responsive from the start.
Location: Easy access to Bart.
No hot water for 2 days of our 3 day stay. When we called the front desk, they suggested we let the water run longer to get hot water. After a 20 min cool shower, still no hot water! Finally resolved late afternoon on 2nd day. Also, the first day our room was not made up. We had to call about that and the hot water after a day of sightseeing (tired and in need of a hot shower). Staff seemed annoyed with us for bothering them.
3out of 5
Recommended
for Everyone
by A verified traveller from Santa Monica, CA

A great place to stay in the east East Bay!

Posted 11-Feb-2017
This hotel is great if you happen to have business or family in Concord/Walnut Creek or the surrounding areas. Very nice and affordable!
4out of 5
Recommended
for Everyone
by A verified traveller

Lovely stay and service was great

Posted 10-Feb-2017
Lovely place but very impressed with quality of service and food in the restaurant.
2out of 5
by A verified traveller from Gualala CA

Nickel and Dime at Every Turn

Posted 03-Feb-2017
Pros: The nightly rate was attractive.
Cons: QUIT charging for parking! Update the rooms and fixtures.
The disappointment started when I pulled into the parking lot. Self park is $19.00 and Valet is $23.00. This is more in line with San Francisco costs NOT a small community 30 miles from San Francisco. The bottled water was $3.00. Breakfast was $19.95. I have stayed at hotels all over the country but have never seen this kind of jacked up pricing in this setting. The facility was worn and outdated. The carpet in my room had the pattern worn off as you entered the door hence the apparent "Good Deal"on my room rate. I will never stay here again and am planning on avoiding Hilton properties.