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Quality Inn & Suites Columbus West

2.5 star property
Travelers fuel up with continental breakfast each morning, connect via WiFi throughout their stay, and find refreshment at the lobby's water dispenser

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Quality Inn & Suites offers a practical start with continental breakfast. In-room WiFi keeps guests connected, and the lobby's water dispenser provides refreshment. Enjoy coffee, tea, and free self-parking for added convenience.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Quality Inn & Suites Columbus West pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Quality Inn & Suites Columbus West?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites Columbus West?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Quality Inn & Suites Columbus West?

Checkout is at 11:00 AM.

Where is Quality Inn & Suites Columbus West located?

Situated in Columbus, this hotel is 0.7 mi (1.1 km) from West Hill and within 3 miles (5 km) of Harrison Ridge Park and Oakbrook Park. The Republic Newspaper Building and Kidscommons Children's Museum are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

4.8

Cleanliness

7.2

Location

5.6

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 564 reviews
Rating 8 - Good. 80 out of 564 reviews
Rating 6 - Okay. 96 out of 564 reviews
Rating 4 - Poor. 125 out of 564 reviews
Rating 2 - Terrible. 206 out of 564 reviews

Reviews

Verified

8/10 Good

Kimberly

Room was clean...could have had spare rolls of toilet paper and more thsn 2 towles
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Amenities
The property was clean we enjoyed our stay
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Exelwnt beds and cleaning room
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too Was acceptable but exterior was horrible, dirty and unsafe walkway. Staff was very good and eager to assist
Stayed 1 night in Apr 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could tell they have been updating the rooms with new paint and flooring. The location was convenient and quiet.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Kyle Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent hotel that is surrounded by other "better" hotels I guess. Staff was friendly and the room was nice and clean. Shower felt amazing! I did not partake in the continental breakfast, but it did look very delicious! Not the best looking property, almost rough looking, however, it is saved by it's location. I would stay there again if in town.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Brenda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fridge didn’t work, coffee maker was broken, no smoke detector, tub was grimy and dripped constantly. But, beds were clean and very comfortable. And the staff was friendly.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Philip

Bathtub was dirty, stained on sides. Did not want to use. Parking outside door of room was convenient. Close proximity to breakfast restaurant was (I.e.. Bob Evans) was positive. Pretty basic accommodations.
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Jane

Disliked: Cleanliness
dirty floor, ink on sheet, smoking microwave, poor 2nd floor walkway lighting,strange smell, cash deposit required Nice furniture and bedding ,comfortable bed
Stayed 1 night in Jan 2024
Verified

4/10 Poor

Broden

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the bed and tv was nice. Bathroom was foul. No toilet paper. There was one extra roll but it must of got wet and was hard and brown. Best thing was the air conditioning. Very loud area. Won’t be going back but staff was nice.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Barry

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I don't ever leave reviews but since you asked. This hotel was just overall dirty and in need of repair. Maybe dingy is the correct word. Shower rod falling down. Sink basin stained. Towels clean but dingy and stained. Floor was dirty. I felt safe there and the staff was friendly and accommodating. Just seemed unclean on so many levels.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not what it seems online. My previous experience with another Quality Inn gave me the assumption I was going to be in good hands. Arriving here that was not the case. The front desk was pleasant but from outside to inside the buildings is run down and poorly patched up. Our room was not clean; the floors were dirty, the sheets had stains and it took me less than 10 minutes to decide against staying overnight. Ended up going to another nearby hotel to stay the night. I do not recommend this location.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Nikki

Disliked: Staff & service
The room looked like it had possibly been renovated recently. Nice bed, TV, bathroom ect. Found the air conditioner in room was outdated and didnt work well for extra hot temperatures in area. The room wasnt as clean as it could have been. There were some amenities listed that I did not see or find. Hotel is very close to the interstate and a lot of different other hotels and businesses so it is a little noisy. An hour before check out time house keeping kept kocking on the door asking if we wanted to stay again or were checking out. Even when told we were checkkng out. It didnt stop them from bothering us every 10 min to make sure we were checking out and almost done. I didnt appreciate that.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a place that has low rates, the Non-Quality Inn's staff was good at living up to those cheap rates. I stayed 2 nights and saw one of a hotel's biggest problems - bedbugs; I killed 3 of the the cute little bloodsuckers crawling around on the bathroom floor. This was in the morning of day two. Needless to say I went to the front desk to report what I had seen three times within 2 hours and nobody (Staff) was in sight. I slept in my car the second night and a perfect cherry for this sh Xxxx Show occurred when I checked out. Mr.Patel grilled me about a body length mirror being taken off its wall hooks. I explained that the mirror was setting on the floor leaning against a wall when I arrived in the room. He decided that I owed the property $30 for this despite my telling him that it was not mounted on the wall upon my check-in. Never again will I be staying there. Frequent traveler here, and this ranks on my Top 3 list of most disappointing hotel experiences. These Middle Eastern family owned and operated motels are doing business tax free in this country. A couple of years ago at a Travel
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Claudia Ivonne

Disliked: Cleanliness, property conditions & facilities
We cannot close the main door, bathroom door was broke. Poor cleaning room..
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Katharina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice budget stay.
Stayed 1 night in May 2025
Verified

8/10 Good

Jim

Liked: Staff & service
The beds were comfortable but the room was is the process of a remodel especially the bathroom in room 130 if this room was under renovation they should of gave us a different room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stop over motel. Newly renovated and a pleasure to stay for the night!
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Derek

Liked: Staff & service, room comfort
Disliked: Cleanliness
Breakfast was okay. Parking was great, the roowas okay. The cleanliness needs work. The towels and wash cloths were old, stained and some dirty. The room was old and not well lit.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 11 nights in Jul 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent economy hotel. Its was quiet and clean
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Senthilkumar

Liked: Cleanliness, staff & service
Ok, economical stay
Stayed 1 night in Jul 2024