Search Hotels Near Columbia Center Mall, Kennewick

"Quick check-in and spacious room. Few maintenance items reported like bathroom fan and plugged second sink reported at check out. Arrived too late for restaurant and bar, but decent breakfast options."

"Didn’t eat breakfast"

"Everything was clean, nicely decorated facilty, great location, staff all pleasant and professional, and breakfast was yummy."

"I had ants in my room. Carpet had stains. Notified staff of ants and they said they'd send maintenance, they sent a lady who sprayed bleach. The ants came back and we complained again and they asked if I wanted them to send people, I said yes and they didn't. I went back again and they said maintenance wouldn't be in until morning and they could send someone, they didn't. Complained on the last day and the person offered a new room but since we were checking out, it wouldn't have mattered."

"The room was exactly not clean"

"lovely views and rooms and excellent restaurant"

"We had a 1-br king suite and stayed for 2 nights. Check-in was smooth, although it's annoying to have to use the keycard to access outside doors when your hands are full of luggage. The bedroom portion of our suite was in great shape, but the living room and bathroom felt pretty shabby and worn out. They were reasonably clean, although the carpet and sofa had some slight staining. But the tub liner was cracked, the wallpaper was peeling, and everything just felt kind of tired. The mirror situation is not great -- no magnifying mirror in the bathroom, and the mirror in the hall is not well-lit. Breakfast options were pretty good -- veggie omelettes, turkey sausage, and oatmeal for healthier options. I found it annoying that our suite had a kitchenette but no plates or utensils. The only options were the paper/plastic disposables from the breakfast buffet. The microwave operation was really strange! But the staff was terrific! I left my coat behind in the closet, and they called the next day to say that housekeeping had found it, and arranged to have it shipped to me within a week. We didn't use the pool, so can't comment, but I did notice that it had 24-hour access, which is nice."

"I had a peaceful stay, however, there is no elevator in this hotel and that surprised me. "

"Clean hotel, just outdated. Wifi did not work, it was like being in a time capsule from 2013. My room had a "how to connect to wifi" card for windows xp, 7 and 8. the rooms could really use a refresh."