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Overview of Grand Oriental Hotel

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In-room safe, iron/ironing board, free WiFi, linens
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In-room safe, iron/ironing board, free WiFi, linens
View from Room

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKhan Clock Tower6 min walk
    Popular LocationColombo Harbor7 min walk
    Popular LocationJami Ul-Alfar Mosque10 min walk
    AirportColombo (CMB-Bandaranaike Intl.)43 min drive
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About this area

Colombo

Located in Colombo, Grand Oriental Hotel is connected to a shopping centre. The area's natural beauty can be seen at Galle Face Beach and Galle Face Green. Looking to enjoy an event or a game while in town? See what's happening at Sugathadasa Stadium or R. Premadasa Stadium.
Visit our Colombo travel guide
Popular Location

What's nearby

  • Khan Clock Tower - 6 min walk
  • Colombo Harbor - 7 min walk
  • Jami Ul-Alfar Mosque - 10 min walk
  • Kayman’s Gate Belltower - 12 min walk
  • Bally's Casino - 5 min drive

Getting around

  • Colombo Fort Station - 10 min drive
  • AirportColombo (CMB-Bandaranaike Intl.) - 43 min drive

Restaurants

  • Harbour Room — 1 min walk
  • Sri Lankan — 1 min walk
  • Black Pepper - 6 min walk
  • Graze Kitchen - 7 min walk
  • Colombo Fort Cafe - 7 min walk

About this property

Grand Oriental Hotel

3.5-star central hotel connected to a shopping centre in Fort
This hotel features 3 restaurants, a full-service spa and a nightclub. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli and a 24-hour business centre are on-site. All 80 rooms feature modern comforts such as TVs with satellite channels, along with free WiFi. Guests will also find 24-hour room service, free bottled water and safes.
Grand Oriental Hotel offers 80 forms of accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Colombo hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cinnomon SPA. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 14 for adults and USD 7 for children
  • 3 restaurants
  • 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Nightclub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 1:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 35
  • New Year's Eve (31 December) Gala Dinner per child: USD 35 (from 5 to 11 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 14 for adults and USD 7 for children (approximately)
  • Airport shuttle fee: USD 46 per vehicle
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Oriental
Grand Oriental Colombo
Grand Oriental Hotel
Grand Oriental Hotel Colombo
Hotel Grand Oriental
Grand Oriental Hotel Hotel
Grand Oriental Hotel Colombo
Grand Oriental Hotel Hotel Colombo

Frequently asked questions

Can I cancel my reservation for free at Grand Oriental Hotel and receive a full refund?
Yes, Grand Oriental Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Oriental Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Grand Oriental Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Oriental Hotel?
This hotel doesn't offer parking.
What time is check-in at Grand Oriental Hotel?
Check-in is from 1:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Grand Oriental Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Grand Oriental Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 46 per vehicle applies.
Where is Grand Oriental Hotel located?
Located in Fort, this spa hotel is within a 15-minute walk of Khan Clock Tower, Galle Face Beach and Galle Face Green. Bally's Casino is 2.1 mi (3.4 km) away.
3.6
Good
5 - Excellent
64
4 - Good
139
3 - Okay
78
2 - Poor
31
1 - Terrible
19

3.7/5

Cleanliness

4.0/5

Staff & service

3.2/5

Amenities

3.3/5

Property conditions & facilities

3/5 Okay

Business traveller
Receptionists need to go for training
The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service
Stayed 2 nights in Feb 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The rooms very old but clean
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
A nice hotel ...many years ago. Nice staff, very dirty floors, a wornout hotel😉
Stayed 2 nights in Jan 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
Fascinating historical building, wonderful view of harbour from top floor restaurant, very helpful staff. But grubby throughout, walls, doors and furnishings particularly so. Food in restaurant uninspiring and overpriced. Second bedside cabinet and light missing in deluxe double room, only provided when I made a fuss at Reception, showing the photo of room as advertised (much better appointed!). Waited until 2.30. p.m. for room to be cleaned next day. Over time, became reconciled (resigned?) to the situation, and look back with some fondness, but only because of the personal charm of some staff members and the hotel’s undeniable character.
Stayed 3 nights in Jan 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Serendipity Doo Dah...
It's in the name: a grand, old, lovely establishment... Pleasant, friendly staff... Just the one Lankan restaurant in da hood: Pillawoos, with the standard fare of short eats, biriyani and so on. Very much a man scene... I could hear clearly midnight yapping from the next room, so the old walls must be thin which is surprising. One thing that bugged me was the Xmas jingles being played in the lobby and lift... Why not some Lankan mini-bus music?
Stayed 1 night in Dec 2019
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