Collins Center Holidays from £246

The room I stayed in smelled like damp mop. The AC was notnworking properly. I felt very uncomfortable there

If I could give the staff more than 5 stars, I would. Especially front desk (and especially especially the gentleman who did my check out). Friendly, personable, helpful, and so, so kind. Great ambassadors for the city! The location was perfect for my needs (we had to visit the U.S. Passport Office). The room & furnishings were a wee bit tired (furniture battered, rug could use refreshing, shower/tub could use updating), but it was clean, comfortable, and not terribly expensive.

Nice location. The team at the reception desk very helpful and friendly. I love having the comp car valet service

The helpful staff. The cleanliness of the place.The promity to interesting places. Very beautiful , hotel. Ample parking. I Would definitely come back.

The rooms were nice with tall ceilings. However, the tall ceilings meant it was built with little insulation between floors. Yes, that means every step your upstairs neighbor took pounded through to your room below. I would suggest a top floor room, if that is an option. It's also concerning that the price of the room was 50% higher than a room outside of Philly or Boston for similar hotel (in one case both hampton's). This shouldn't be the case for Buffalo, but it fit our driving schedule the best. Other than that, the pool looked nice, it was within walking distance of a pizza place, and was an easy drive to Niagra Falls. The rooms themselves were good sized for the type and the staff were courteous. They do warn you about where to park, so please pay attention to that. This is not a downside of them, or the area, just a bad neighbor.